Name: InterContinental Hotels SHENZHEN WECC by IHG (Snow World)
Address: Shenzhen, China

China

Shanghai

United Arab Emirates

Dubai

Shenzhen

Japan

Tokyo

Qatar

Doha

Saudi Arabia

Medina

This stay far exceeded my expectations. From arrival and check-in to the guest room, dining, and public areas, the five-star quality was evident throughout. Everything was spot-on, making for an overall comfortable and truly reassuring experience.

The exterior and lobby design are elegant and grand, featuring an open, airy layout with impeccably clean public spaces. The lighting and subtle fragrance complement each other perfectly, creating a soft, welcoming ambiance without feeling overwhelming. Stepping into the lobby immediately melted away my fatigue—whether returning during the day or late at night—thanks to the quiet and soothing environment.

Check-in was smooth and efficient. The front desk staff were professional yet warm and personable; rather than just mechanically going through the process, they proactively introduced the hotel facilities, highlighted key details, and patiently answered questions with genuine care. The concierge was also fantastic, assisting with luggage, giving directions, and responding promptly. Across all departments, the staff demonstrated great professionalism—always greeting guests when passing by, addressing requests immediately without any hesitation or passing the buck. The service felt genuinely attentive rather than just superficial courtesy.

The room was a major highlight of the stay. It was spacious, bright, and thoroughly cleaned, with every corner spotless and odor-free. The bedding was plush, the mattress struck the right balance between firm and soft, and the pillow menu provided great options, ensuring a sound night’s sleep. The soundproofing was exceptional—virtually no noise from the hallway or neighboring rooms, which is a huge plus for light sleepers. The room featured layered, adjustable lighting and stable climate control. In the bathroom, the wet and dry areas were well-separated, the water pressure was great with instant hot water, toiletries were fully stocked, and the towels were clean and fluffy. Housekeeping requests were handled quickly, with any extra items delivered promptly—a testament to their attention to detail.

The hotel boasts a prime location with easy taxi access, making it ideal for both business trips and city sightseeing. The public facilities are well-maintained, clean, and organized, perfect for a relaxing stroll during downtime.

Breakfast was equally impressive. The restaurant was clean and offered a wide variety of both Western and Chinese dishes, complete with hot entrees, pastries, fresh fruits, and beverages. Food was replenished quickly, so stations were never left empty even during peak hours. The staff cleared tables and restocked utensils promptly, keeping the dining experience orderly and pleasant despite the crowds.

What stood out the most was the consistent quality throughout my multi-day stay. Daily housekeeping, common area cleanliness, and staff service remained consistently top-notch with no drop in standards. While many upscale hotels have stunning hardware but lack warmth in service, this property balances premium facilities with thoughtful, personalized hospitality perfectly—professional without feeling distant.

Whether traveling for business or leisure, this hotel is a dependable and comfortable choice. A big thank-you to the entire team for their attentive service, which added many wonderful memories to this trip. I will definitely make this my first choice whenever I visit this city again and will gladly recommend it to family and friends.

I specially chose this hotel I'd been dreaming of to celebrate my birthday. Initially, I booked a room facing just the waterfall, but upon arrival, I decided to change rooms. Xiaotong at the front desk enthusiastically introduced Room 1521 to us—a duplex where the lower level is underwater and the upper level is above water. It kept the waterfall view while also letting us share the space with plenty of fish. We were extremely satisfied! The hotel provided a complimentary fruit basket and pastries, plus a birthday cake, and thoughtfully set up a celebratory birthday atmosphere. They even thoughtfully surprised us with longevity noodles while we were having dinner at the executive lounge—it was one pleasant surprise after another. The breakfast on the second day was extensive and of great quality. When we left some belongings behind at the hotel, the front desk proactively called to remind us and even had SF Express courier them to our home. I was truly touched.

Huge thanks to the hotel for kindly upgrading us to a high-floor room on the 22nd floor. The front desk staff were very friendly and the check-in process was quick and smooth. The room was generally clean and tidy with comfortable bedding, and the bathroom facilities were well-maintained. We could enjoy views of Pudong right next door, as well as a partial glimpse of the Lujiazui financial district skyline. It was so relaxing just lounging on the sofa and looking out the window. The only minor drawback was that the video game-themed setup included in our room package wasn't controlled by the master light switch, so we had to unplug the power ourselves before going to bed (haha); but this didn't take away from the fact that the room itself was great.

Service: InterContinental Hotel's service is, as always, beyond words and utterly satisfying! So glad I chose it! We arrived close to 11:30 PM after a full day at Disneyland until closing. The two staff members at check-in were patient, smiling, and even upgraded us to an Executive Room in the main building, which was super convenient on a rainy day, saving us the hassle of lugging luggage to Building 3. The room was just as spacious. A big shout-out to the front desk and the bellhops!

Environment: Located within a large garden, it's perfect for a stroll and unwinding when the weather is clear. However, on a rainy night, the lighting felt a bit dim. Since we arrived quite late on the check-in day, plus the rain, we couldn't see the roads or signs at all... The front desk number provided by the platform went unanswered, and no one came to inquire... For a moment, I even wondered if we had entered the wrong garden! 😂😂😂

Facilities: The room facilities were comprehensive, and it even had a dehumidifier, which was great! Clothes washed and hung in the room dried quickly! The humidity in Jiangnan is intense; I had to empty the dehumidifier's water three times a day. The furniture style suited the dignified feel of a state guesthouse. The only thing is that some items weren't very new; the bedsheets had small holes, and the bathrobes hanging in the closet were old and fuzzy. 🤭 However, the replacement bathrobes after use were much newer.

Hygiene: The housekeeping staff cleaned quite well and were proactive in changing things, though a little careless as it took until the third day to provide the children's toiletries kit.

Restaurant: Both the Chinese and Western restaurants were excellent! The restaurant ambiance and decor were very elegant! Breakfast was quite rich, and the Eggs Benedict 🥚 (Picture ⑩) was absolutely delicious! We made a reservation at Xinyuanlou, the Chinese restaurant, and the dishes were superb in color, aroma, and taste (Pictures ⑯ to ⑳). All the soups were freshly stewed and incredibly flavorful – 'so delicious it makes your eyebrows drop'! The specialty walnut beef was indeed bursting with juice; you absolutely must try it!

The room was spotless, and the entire hotel was incredibly clean. It's hands down the closest hotel to the convention center. The service was impeccable, absolutely top-notch. While the hotel isn't brand new, its cleanliness is outstanding, and the hygiene standards are meticulously maintained. The breakfast spread was incredibly varied and plentiful; there were so many options, I didn't even know what to choose!

The river view room was incredibly comfortable, offering stunning day and night views of the river and the Bund's iconic buildings. The underground parking was excellent, even accommodating taller vehicles, although you do need to switch elevators between the basement and the rooms. Breakfast was plentiful with a wide variety of options; however, I suggest increasing the range of stir-fried vegetables, as there weren't many. The room itself was soundproof and clean. My only issue was that on the second night, upon entering my room, I was hit with a strong smell of smoke. I suspect it came from a neighboring room through the air conditioning. Since the hotel is non-smoking, it's hard to go knocking on doors to find out who's being inconsiderate and uncivilized. Thankfully, they were very helpful and moved me to another room. The front desk staff, particularly Mr. Xiao Zhou, was very responsive to all my requests.

Every time I see the classic petal-shaped building of InterContinental Dishui Lake from the plane, I always think it's beautiful, and this time I finally got to experience it. The front desk staff for check-in were warm and professional. Because the room cards would take fifteen minutes to be ready, they gave us two complimentary drink vouchers for the lobby. My child happily drank orange juice while waiting and didn't make a fuss at all. The lake view from the room was nice, and the kids loved both the indoor pool and the children's play area. Breakfast had everything you'd expect. The only minor issue was that the automatic curtain in the room got a bit stuck, but after I messaged the butler, a technician came quickly to fix it. Overall, it was a great experience, and we'll definitely come back for another vacation!

Last weekend I stayed at InterContinental Dubai Festival City with my family, where we had booked two rooms. Overall, the experience was pleasant, and the hotel’s location is excellent.  Especially its direct connection to Dubai Festival City Mall, which made dining and shopping very convenient.

However, the check-in process was quite disappointing. It took over two hours to receive our room keys, which was frustrating . Given that we had booked two rooms, it would have been reasonable to at least provide one room key while we wait for the other room. This delay suggested a lack of efficiency and experience at the front desk, which was unexpected for a hotel of this standard.

On a positive note, the breakfast was excellent, with a great variety and quality that we truly enjoyed. Aside from the check-in issue, the rest of our stay was very comfortable. The facilities, ambiance, and overall hospitality were all commendable.

i really loved the stay however was sad that the pool is under renovation but it eas remedied by providing a free pool pass for the nearby hilton which i really enjoyed. however sadly the wellness facilities are not free which is quite shocking really - 150aed per HOUR which to me is way too expensive.

Outstanding Experience
My stay at InterContinental Residences Dubai Business Bay by IHG was truly exceptional and exceeded all expectations. The hotel pays great attention to the finest details in the room, from cleanliness to comfort, everything was perfectly arranged.
The service was excellent, and the staff were extremely professional, polite, and welcoming. The reception team was outstanding, and I would especially like to thank Rami for his remarkable hospitality, professionalism, and genuine care.
Honestly, this hotel deserves more than 5 stars. A luxurious experience with top-class service. Highly recommended, and I will definitely be returning.

I recently stayed at intercontinental residence suit for four nights and overall, it was a delightful experience. The hotel is a bit far from major attractions and public transport, but if you rent a car (which you most probably would) it's not an issue.

The staff at were friendly and accommodating, always ready to assist with a smile. Check-in and check-out processes were smooth and efficient, adding to the hassle-free experience.

The room was clean. The bed was exceptionally comfortable, ensuring a good night's sleep. Amenities such as the flat-screen TV, mini-fridge, and complimentary Wi-Fi were much appreciated. However, the Wi-Fi was rather slow and there were no electrical outlets near the beds, so we had to ask the front desk for an extension cord, which they kindly provided.

One of the highlights was the hotel's on-site restaurant. The breakfast buffet offered a wide variety of delicious options, catering to different tastes and dietary needs. The dinner menu was equally impressive, with high-quality dishes that showcased the chef's skill.

However, there were a few areas where the hotel could improve.The bathroom was very spacious, but the toilet was very close to the wall. The bathtub had a huge margins which made getting in and out very difficult and dangerous, since there was no handle to hold. The shower also was so close to the wall which considering the huge margin of the tub and the slope of the tub made taking a shower an unpleasant experience.

The hotel's common areas, including the lobby and pool, were well-maintained and inviting. The pool area, in particular, was a great place to relax, though it did get quite crowded at times.

In summary, intercontinental residence suit offers a solid 4-star experience with excellent service, comfortable accommodations, and a convenient location. With a few minor improvements, it has the potential to be outstanding. I would definitely consider staying here again on my next visit to the city.

We had a wonderful family stay at the InterContinental Shenzhen! While our check-in had a minor bump, the way the hotel management handled everything was absolute world-class and showed true 5-star hospitality.
A very special thanks to Dafne and Kathy for their outstanding support, warmth, and high level of professionalism throughout our stay. They were always reachable, super attentive, and went above and beyond to make our family feel completely at home and well taken care of.
The upgraded suite was spectacular, spacious, and extremely comfortable for our family with two young kids. We also thoroughly enjoyed the hotel facilities, the excellent pool area, and the delicious in-room dining.
Thanks to Dafne and Kathy, our trip to Shenzhen became an unforgettable experience. We are already looking forward to coming back next year! Highly recommended! ⭐️⭐️⭐️⭐️⭐️

InterContinental Shenzhen Dameisha Resort is the absolute peak of beachside vacations in Shenzhen ✨. Surrounded by mountains on three sides and facing the sea on one, the environment is serene and picturesque. The balcony of the ocean-view room looks directly out over the bay, offering breathtaking sunrise and sunset views. The hotel features multiple outdoor pools, including an infinity pool that blends seamlessly with the ocean, making it easy to capture stunning, blockbuster-worthy photos. The private beach is relatively less crowded, providing a much better experience. Both breakfast and dinner are lavish, offering a wide selection of Chinese and Western dishes. The hotel service is attentive and thoughtful, with fast responses to any requests. Highly suitable for a short weekend getaway or a family vacation—you can enjoy an island-like holiday experience without traveling far.

Traveling during the National Day Golden Week, I naturally expected the hotel to be crowded. I was initially worried that the Club InterContinental lounge would be packed, noisy, and understaffed, but the actual experience far exceeded my expectations. Despite the continuous stream of holiday guests, the lounge maintained an exceptionally high standard of service. Every staff member had a genuine, welcoming smile and worked efficiently without missing a beat. Their ability to deliver such flawless service during peak hours left a deep impression on me.

Stepping into the lounge, almost every seat was taken by guests enjoying their club benefits—it was bustling yet orderly. The overall ambiance remained pristine and tidy, featuring understated luxury decor and expansive floor-to-ceiling windows with great city views. Even with the huge influx of guests, the staff never slacked off on upkeep; floors and tables were promptly cleaned and reset, keeping all areas immaculate. The distinct separation between the lounge and dining areas ensured plenty of personal space without feeling cramped, making it an ideal spot whether for a quick rest, getting some work done, or catching up with family and friends.

Food and beverage replenishment was handled remarkably well despite the massive holiday crowds. The afternoon tea pastries and savory bites were beautifully presented, well-balanced in sweetness, and offered a great variety. During Happy Hour, the hot dishes, cold cuts, salads, and specialty appetizers were continuously restocked—no empty chafing dishes or long waits for refills. The selection of wines, spirits, coffee, tea, and freshly squeezed juices was comprehensive and easily accessible. Everything was fresh and consistently well-prepared; the quality never suffered despite the high volume.

What truly touched me—and the main reason I’m writing this review—was the staff's outstanding attitude. Holiday operations can be exhausting, and I saw the team constantly on their feet, yet incredibly, every single one of them wore a warm smile with zero sign of fatigue or cutting corners. Alfreda, who handled seating, greeted every arriving guest warmly with a friendly demeanor. Plates were cleared promptly and tables were kept clean at all times. Allen and Ciri proactively offered refills whenever they noticed an empty glass, and handled every guest request with patience and care.

Even with queues at the buffet and a barrage of guest inquiries, Sherry and Doris remained calm, composed, and thoroughly attentive. Their professionalism in handling the holiday rush without compromising on standards was truly commendable. While service at many hotels slips during public holidays, this team handled the pressure effortlessly, executing every detail with utmost care.

While the setting and food during this National Day stay were great, what genuinely won me over was the lounge team's unwavering dedication under heavy pressure. I also noticed a lady in a beige suit—later learning she was Manager Diana—warmly greeting guests with a gracious smile. Amid the bustling holiday crowd, I felt genuinely welcomed and cared for. While top-notch hardware is a baseline, this heartfelt hospitality is what makes the Club experience truly special. I highly recommend booking a Club room—even during peak holiday periods, you are guaranteed a comfortable and relaxing stay. This hotel will definitely be my top choice for future trips.

InterContinental

Columbus

Hyatt Regency properties

Ascott properties

Ishin properties

Home Inn properties

Atour properties

PIONEER HOTELS JEDDAH properties

Distinction properties

Hewitt properties

Vitor Hotels properties

Travelodge Hotels Asia properties

MONDI Hotels & Resorts properties

YUEYINGJIUDIAN properties

Eklo properties

Lakeshore Hotel properties

Artyzen Hotels & Resorts properties

RENJOY HOTEL properties

All Suites Appart Hotel properties

Hotel Hao  properties

BluSalzz Hospitality properties

Azana Essence properties

Hotel Brands

Johor Bahru Hotels

Shanghai Hotels

Guangzhou Hotels

Singapore Hotels

Bangkok Hotels

Kuala Lumpur Hotels

Tokyo Hotels

Shenzhen Hotels

Beijing Hotels

Chengdu Hotels

Seoul Hotels

Taipei Hotels

Hangzhou Hotels

Chongqing Hotels

Hong Kong Hotels

Osaka Hotels

Ho Chi Minh City Hotels

Kunming Hotels

Nagoya Hotels

Sapporo Hotels

Popular Cities

Keep Exploring

seo-brand-page_PC

@ctrip/hoh-seo-pc-template

@ctrip/hoh-seo-tdk

@ctrip/hoh-crumb

@ctrip/hoh-brand-destination

@ctrip/hoh-trip-header

@ctrip/hoh-brand-hot-city

@ctrip/hoh-text-internal-link

@ctrip/hoh-trip-footer

@ctrip/hoh-search-box

@ctrip/hoh-request

@ctrip/hoh-request-seo

@ctrip/hoh-trip-union

@ctrip/hoh-triplog

@ctrip/hoh-ubt

@ctrip/hoh-shark

@ctrip/hoh-lazy

@ctrip/hoh-hydrator

@ctrip/hoh-component-context

@ctrip/hoh-image

@ctrip/hoh-storage

@ctrip/hoh-abtest

@ctrip/hoh-qconfig

@ctrip/hoh-sso

@ctrip/hoh-web-core-base

global_brand_tdk_title

Explore these trending destinations for ${{brandName}} properties

Top ${{brandName}} getaways

Explore our curated selection of ${{brandName}} retreats in ${{cityName}}

Top ${{brandName}} stays in ${{cityName}}

Experience your dream ${{brandName}} stay in ${{cityName}}

Your perfect getaway: Top ${{brandName}} picks in ${{cityName}}

Handpicked ${{brandName}} properties in ${{cityName}}

Find your favorite ${{brandName}} properties in ${{cityName}}

Book the best ${{brandName}} properties worldwide on Trip.com. Enjoy exclusive discounts, read genuine guest reviews, and see hotel photos. Free cancellation on most rooms & 24/7 customer support.

Best ${{brandName}} properties worldwide - best rates guaranteed | Trip.com

Hotels near ${{poiName}}, ${{cityName}}

Hotels with ${{facilityName}} in ${{cityName}}

${{typeName}} in ${{cityName}}

${{starName}} Hotels in ${{cityName}}

${{themeName}} Hotels in ${{cityName}}

Swipe up to see more

Enter your dates for the latest hotel rates and availability.

Choose your dates to see the latest hotel prices and availability.

Choose your dates to view the latest prices and availability.

Find Best Hotels in ${{cityName}}

Your recent searches

${{cityName}} Hotels, ${{countryName}} | Trip.com

seo-brand-page_PC_0_0_101

InterContinental properties

Top InterContinental getaways

Handpicked InterContinental properties in Shanghai

InterContinental Hotels SHANGHAI JING'AN by IHG

InterContinental Hotels Shanghai Wonderland by IHG

InterContinental Hotels SHANGHAI PUDONG by IHG

InterContinental Hotels SHANGHAI RUIJIN by IHG

InterContinental Hotels SHANGHAI HONGQIAO NECC by IHG

InterContinental Hotels SHANGHAI EXPO by IHG

InterContinental Shanghai Harbour City

Top InterContinental stays in Dubai

InterContinental Hotels DUBAI FESTIVAL CITY by IHG

InterContinental Dubai Marina

InterContinental RESIDENCES DUBAI BUSINESS BAY by IHG

InterContinental Hotels RESIDENCE SUITES DUBAI F.C by IHG

Your perfect getaway: Top InterContinental picks in Shenzhen

InterContinental Shenzhen

InterContinental Hotels SHENZHEN DAMEISHA RESORT by IHG

InterContinental Hotels SHENZHEN WECC by IHG (Snow World)

Keep Exploring

Hotel Brands

Popular Cities