Name: Pullman Phuket Karon Beach Resort
Address: Phuket, Thailand
Rating: 8.6

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Decent stay, but several misses for a 5-star property

My stay at the Pullman Shanghai Central was a mixed bag—nice in some areas, but disappointing in others.

Check-in: The staff were very friendly and welcoming on our first day. However, I was surprised that they wouldn't let me check in until 3:00 PM. At most other hotels, I'm usually able to get an early check-in (even if I arrive at noon), so this felt a bit rigid for a property of this level.

The Room: The room itself was comfortable—the bed was soft and the shower pressure was actually perfect (not too strong, not too weak, just right). Unfortunately, the room smelled strongly of cigarette smoke upon arrival. To their credit, when I called the front desk, they immediately offered to change my room, which was very professional of them.

Breakfast: This was the biggest letdown. The breakfast buffet felt more like what you'd expect from a 3-star hotel rather than a 5-star Pullman. The quality and selection just weren't there for me.

Overall: It was an okay stay—nothing terrible, but nothing exceptional either. I wouldn't rate it a 10/10, more like a solid 6. Good service from the staff, but the check-in policy, smoke issue, and food really held it back.

A top choice for business travelers! The hotel is conveniently located, close to the metro station and commercial areas. The room is spacious and quiet, perfect for working and resting, with smooth internet access. The cleanliness is excellent, and the bedding is comfortable, ensuring a good night's sleep. The front desk handled check-in efficiently, and the service was attentive. The breakfast spread was rich and varied. Overall, I had a very satisfying experience and will prioritize staying here for future business trips.

The room was spacious and incredibly close to the South Station, making it very convenient and comfortable. The front desk staff provided excellent service, room service was prompt, and the restaurant served delicious food. The soundproofing was very effective, and I was quite satisfied with the non-smoking room.

🎉 Due to work, I've been staying at the Pullman Shanghai Qingpu Excellence for several nights recently! Overall, it's been a great experience! The room is spacious, clean, and tidy, and the bathroom even has a large bathtub! The bedding is comfortable, and the room offers a nice view of Qingpu New City. The hotel facilities are quite comprehensive! The breakfast selection is rich 🍰, and it tastes really good too!

Location: Excellent, very close to Burj Khalifa (700 meters walking distance) and Business Bay.

Check-in Service: Excellent, staff are nice, and no security deposit is required for check-in.

Parking: Spacious, and they offer valet service.
Room: Spacious and clean.

Facilities: The main pool is large, and they also have a kids' pool.
Breakfast: Varied and good.

Check-out Service: Fast, and staff are nice.

The hotel room facilities are a bit old, but the service is good. The buffet breakfast offers a wide variety of choices and tastes great. It would be even better if they could add a noodle station for freshly cooked noodles or vermicelli. The hotel has a great location, making travel convenient. You can take the red subway line directly from the airport, and the hotel is just off the corridor bridge from the subway exit. It's also within walking distance to the Marana yacht area across the street. The soundproofing in the rooms is excellent, ensuring a quiet night's sleep. The executive lounge offers nice views.

I had a great stay overall and would come back again after the renovations are completed.

The staff were very friendly and always greeted me, which made me feel really welcome. Housekeeping did an excellent job every day — fresh towels and a nicely made bed. I also appreciated being allowed to check in early (with a charge), which was very helpful since I arrived early.
The location is super convenient, close to the MRT and directly connected to a mall.
A couple of small issues: the room was a bit dusty at first, and I wasn’t informed about the ongoing renovations. The drilling noise was quite disruptive when I was trying to rest.
Overall still a very pleasant stay!

Hotel location is excellent, next to a large shopping mall and supermarket. Staff in general is very helpful and friendly.  The 2 room apartment is spacious. The only thing I would recommend for improvement is the maintenance as we found that the balcony door is out of order and could not be locked. Also the water pressure of shower tap is quite low and can be improved. But overall our stay in this hotel is very satisfactory and enjoyable.

I had been eyeing this hotel for a long time, and on my last trip, I decided to stay for 2 nights. Oh, how I regretted only staying for 2 nights! It's simply a luxurious hotel with the most beautiful views, wonderful staff, and delicious breakfasts. At this hotel, you feel completely relaxed and at one with nature – 100% recommended for introverts. The only downside is the beach; unfortunately, it's not cleaned, but the sea itself is very beautiful.

We stayed at the Pullman Panwa Beach resort for a week for our honeymoon. The hotel kindly decorated our room for us and gave us some cake and a nice note congratulating us on our honeymoon, it was very thoughtful and we appreciated the gesture! The staff at this resort were incredible, they were all so kind and willing to help. We enjoyed the yoga classes at the gym in the mornings and laying by the beach and pool. It was awesome to have a private beach with beach chairs and a swing in the sea! We could also kayak and paddleboard right off the resort beach. There are multiple pools but we spent most of our time at the main pool which is very large and has an awesome view overlooking the sea! The breakfast was the best breakfast we've ever had at a hotel, we miss it already! We had an ocean view room and the views were so worth it. It was so beautiful to wake up to this view every morning. We really enjoyed our stay here and would recommend it to anyone looking for a great place to stay.

The hotel boasts an excellent environment and a prime location right by Karon Beach, with a back exit leading directly to the sea. The staff are warm and attentive, and the breakfast offers a wide variety of choices. The overall atmosphere is quiet and pleasant, making it perfect for a relaxing getaway. Our stay was fantastic. The hotel is quite large, with plenty of entertainment facilities, including five swimming pools. However, getting around requires a shuttle bus, which runs every few minutes. The nearest 7-Eleven is also quite a distance, and food deliveries can only be left at the front desk, making it more suitable for a staycation. The ecosystem is thriving, with many small animals like chickens, peacocks, and cats roaming around.

Pullman

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