Name: Moxy London Excel
Address: London, United Kingdom
Rating: 8.8

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I didn't spend a single cent during my stay, and I even left the 53 RMB mineral water untouched for four days. Check-out was completely smooth. However, 13 hours after checking out, in the middle of the night, a charge of $7.62 for mineral water was deducted from my credit card without any warning or communication! Randomly charging someone's credit card like that is absolutely outrageous. I'm furious.

The room is clean and tidy, the bedding is comfortable, the surrounding travel is also convenient, like Jiajia, the overall super satisfied!

Great location, trendy new hotel. Loved the free ‘grab and go’ breakfast. Rooms are very small with very few places to put anything even with the sink in the bedroom. I’d say better for couples or solo travellers than families.

Cool hotel with a wild lobby on the third floor.  Rooms are NYC small but well and interestingly designed.

The staff at moxy East village were amazing -they switched my room upon realizing a bug issue and when the new rooms tv wasn’t working the staff came up promptly to fix.  You really can’t ask for more than that. Issues will come up and it’s how staff handles it that shows me they value my business .  I will stay again.

Conviennent location in midtown Manhattan , and very nice city view. The hotel offered Daily Cash for food and laundry. The room is small with some smart space design, suitable for travellers with light packages. I had a wonderful experience here.

Cleanliness 5, Location 5, Service 5, Facilities/Amenities 4 (out of 5). Sometimes the noise from the floor above was a bit noticeable, but overall it was a quiet stay in a calm area. The tram station was very close, making it super convenient to get to the city center easily. There was no kettle, but it was great to be able to use the microwave on the first floor. The staff were also very kind.

Moxy Frankfurt City Center is a great choice for anyone who wants to stay right in the heart of Frankfurt.

The location is unbeatable — just a few minutes’ walk from Zeil shopping street and lots of local cafés. 
In additional, you can walk to most of Frankfurt’s highlights.

The front desk staff were outstanding — warm, efficient, and genuinely welcoming. Check-in was smooth

Clean and fun environment. Fresh flavored water was in the lobby. The room already had the sofa bed set up which was very thoughtful. The breakfast was beautiful and tasty and included multiple and quality options. Very close to near by restaurants and airport. Taxis waiting right outside. I do wish there was a shuttle to the airport included with the stay.

It's quite far from the airport, actually the furthest among all the hotels near the airport. Luckily, there's a bus stop right outside, so you can take a direct bus from the airport. There's also a small convenience store downstairs, though it's a bit messy.

Wonderful stay in London!

We had a great stay at this hotel. It’s clean, cozy, and perfectly located — very to everything, which made getting around London super easy.

The highlight for us was the staff. They are extremely friendly, welcoming, and always happy to help, which really made us feel comfortable and at home.

The hotel has a warm, cozy atmosphere and the rooms are clean. One small thing to note is that you need to request daily room cleaning, as it’s not done automatically. Also, when booking, it’s not clearly mentioned that a security deposit is required in case of any room damage.

Other than that, everything was excellent. I would definitely stay here again and would happily come back every time I visit London.

Good hotel for a London city break, but with a few clear downsides.The positives were the generous breakfast, the friendly staff, the clean rooms, and the convenient location. On the negative side, our room was not serviced on one day, even though we had breakfast at 8am every morning and did not return until around 7pm. That really should not happen. The walls are also quite thin, so you can hear neighbouring guests, and rooms facing the railway are very noisy. Overall, a decent stay with some strong points, but housekeeping and sound insulation definitely need improvement

Good little hotel by the airport. Rooms lovely, and had black out blinds. Slept like a log. Breakfast was ok, hot food was questionable but good selection of continental available.

MOXY

Columbus

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