Name: Bristoria Hotel Yangzhou
Address: Yangzhou, China
Rating: 9.6

United Arab Emirates

Dubai

Thailand

Bangkok

China

Yangzhou

Qatar

Doha

Shanghai

Guangzhou

Our experience at Kempinski The Boulevard with our 4‑ and 3‑year‑olds was mixed. The property itself is elegant and well‑located, but as a family traveling with young children, we found the stay less smooth than expected.

There was a noticeable lack of clear direction, which made navigating the hotel and its facilities challenging. With kids in tow, this added unnecessary stress. Unfortunately, the staff were not as helpful or attentive as we had hoped—they seemed less proactive in guiding us or offering support, which is especially important when traveling with little ones.

But the location is awesome !

This is a hotel that’s absolutely not at luxury standard. At a good location but staff attitude (except for room staff) is bad. We had two twin rooms and the hotel said only one twin room was booked and the other was a double bed. Room size wasn’t accurate too, trip.com stated 45sqm but hotel told us it’s only 41sqm. The curtain isn’t clean too, attached photo proof. Kitchen utensils weren’t clean too. On my first night, I called to ask to provide an option as there was construction going on even at 3am midnight, concierge said they would check but never return a call after.

We stayed for one night as a group of four and enjoyed close rooms on request the staff was helpful and when we told them we were celebrating my sisters graduation they didn’t hesitate to bring us a complimentary cake. The rooms are clean and the location is perfect it took us 6 minutes from our room to the mall.

Loved every bit, breakfast was awesome. Staff was extremely friendly and helpful. Anastasia was our host for the first day and her smile made us start our everyday there very beautifully. She was exceptionally lovely. 

We stayed in a room with lounge access. Since we were traveling with a child, they kindly provided kids' amenities and even set up an extra bed in advance, which was a great help as we hadn't requested it. The lounge concierge was very attentive and accommodating; they arranged a late check-out for us, and the drink service in the lounge was prompt, making for excellent service overall. The pool was also fantastic. I'd love to stay here again!

We expected more from the hotel, but our expectations didn't match the reality. The hotel is beautiful and in a very convenient location, BUT! The rooms are a bit dated, especially the family room we were given. Worn-out and squeaky floors, a dirty sofa and table – even the cleaning service fell short here. We managed to arrange a swap at reception for two double rooms instead of the family room, which is commendable for the team, well done! In return, we gained access to the lounge on the 17th floor, where we could order breakfast from a menu, enjoy a mini buffet from 2 PM to 4 PM, and from 5 PM, drinks, including alcoholic ones, were provided. The minibar in the room was complimentary.

I extended my stay for another night due to the typhoon, and it was an incredibly warm and thoughtful experience. The front desk staff, Amber, Freya, and Eva, provided meticulous and attentive service, and you could feel their genuine sincerity in every interaction. The team in red, Lucia, Scarlett, and Alice, were caring and detail-oriented. The concierges, Chris and Noa, were courteous and polite, offering highly professional city information. The room was spotlessly clean, and all the facilities were complete and functional. The public areas were clean and elegant. There was no excessive formality, which made me feel very comfortable and relaxed. Both the value for money and the overall experience were excellent. I'm extremely satisfied and it truly deserves five stars! I will definitely come back again.

I have to commend the hotel's service; it was excellent from the moment we checked in until we checked out. Nancy at the lobby even took us to our room and introduced the hotel facilities, and any requests we had for housekeeping were promptly attended to. They also have a kids' play area and amenities for babies.

Kempinski

Columbus

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