Name: Siam Kempinski Hotel Bangkok
Address: Bangkok, Thailand
Rating: 9.6

United Arab Emirates

Dubai

China

Beijing

Thailand

Bangkok

Yangzhou

Indonesia

Bali

Shanghai

The location of Kempinski Boulevard Dubai is excellent—right in the heart of Downtown and very convenient for getting around. The staff are truly wonderful: friendly, professional, and consistently attentive. Service throughout the hotel was great, and cleanliness was also very well maintained.

That said, the rooms feel quite dated and are in need of renovation. While they are clean, the furnishings and overall condition do not meet expectations for a 5-star hotel, especially given the price point. For what is being charged, the rooms should be more modern and better maintained.

Overall, it’s a comfortable stay with fantastic staff and location, but room upgrades would significantly improve the experience and better justify the 5-star rating.

The location is absolutely fantastic. You can access Dubai Mall directly from the hotel. It's super close to both the Burj Khalifa and the Underwater Zoo. The breakfast meets the standard of an international five-star hotel. Just a heads up, the taxi stand is a bit different from what you might be used to in some countries. Free parking is a huge plus; you can just park right at the entrance and pick up your car when you leave. It's incredibly convenient for those on a road trip. If I get the chance, I'd definitely stay here again.

We stayed for one night as a group of four and enjoyed close rooms on request the staff was helpful and when we told them we were celebrating my sisters graduation they didn’t hesitate to bring us a complimentary cake. The rooms are clean and the location is perfect it took us 6 minutes from our room to the mall.

Loved every bit, breakfast was awesome. Staff was extremely friendly and helpful. Anastasia was our host for the first day and her smile made us start our everyday there very beautifully. She was exceptionally lovely. 

The hotel is quite old and outdated, I only chose it due to sentimental reasons. Upon checking into the room, I found long female hairs on the bed and the sink was leaking, so I had to put a towel on the floor to avoid slipping. At breakfast, I went to get food (there was an 'occupied' sign on the table) and when I came back, someone else had taken my seat. There were several staff members, but they couldn't even manage to arrange seating properly. Because my companion was a foreigner, we voluntarily moved to another table. However, it took three requests to staff members to get the coffee we asked for, and it finally arrived almost after we had finished eating. This is definitely not the service one would expect from a five-star hotel. Quite disappointing.

This is a luxury hotel, but I'm not sure if it's due to its somewhat remote location, but the overall facilities and services feel scaled back. The executive lounge on the 21st floor has been closed for a long time, and room service has also been discontinued for a while (so the hotel might as well remove the room service cards from all rooms). 

The lake-view room offers beautiful scenery outside the window, but the glass is very dirty. I've seen other reviews mentioning the glass has been dirty since last year. When booking, I indicated two adults and one child, and this was also recorded at check-in, but no children's bathrobe or slippers were provided. I had to call the front desk to request them. However, the hotel does state in the room's bathroom that disposable amenities are not actively provided.

We understand that there's a high volume of guests during the Chinese New Year period, but we could still see hair from previous guests and food debris on the floor. The toiletries in the shower should also be checked periodically. I'm not sure if the hotel is refilling old bottles with new stock, but the pump for our conditioner was faulty, and looking at the bottom of the bottle, it was already 24-year-old conditioner (with a shelf life of 12 months).

Regarding breakfast, I had seen reviews saying there wasn't much to eat, and that's indeed the case. Breakfast was chaotic, and the food quality was not up to 5-star restaurant standards.

Overall, I feel that avoiding holidays and peak times might allow for a better service experience. During Chinese New Year, the basement parking was incredibly messy, and there was a shocking amount of food waste at breakfast. Children were also very noisy in public areas.

Chinese New Year Craft Experience: 
We tried calligraphy, but I really disliked the teacher taking photos of the children with her phone. I hope these photos won't be used for future commercial promotion.

Our stay at the Hengyi Travel Photography affiliated hotel was absolutely fantastic! Luna at the front desk was incredibly friendly and welcoming, handling our check-in efficiently and patiently. She even went the extra mile by proactively helping us plan our travel photography itinerary, demonstrating flawless attention to detail. Our photographer, Zhaoyang, was equally professional. He expertly captured our best moments and patiently guided our poses and expressions throughout the shoot. The resulting photos were simply stunning! The entire experience, from our accommodation to the photography session, was completely stress-free. This definitely deserves a perfect five-star rating!

Great experience. Service was perfect. Yanqi Lake Boutique Hotels, managed by Kempinski are impeccable. My family stayed two nights. I've booked two rooms. One single bed and one twin beds room. Rooms were modern, clean and spacious. Clean sheets and comfortable beds. I was surprised how big and clean rooms where. Toilets were clean and specious. What you see on the pictures is what you get. More than I’ve expected. Food was perfect.  We had buffet breakfast and we could choose between western food and Chinese food. For diner we eat at the restaurant and the food we ordered was delicious. Lots of things to do around. You can visit Hongluo Temple, Mutianyu Great Wall or you can walk around hotel area and see the Yanqi Pagoda or visit International Conference Center (APEC and Belt and Road Initiative conferences were held there, and it was nice experience to visit the place where most powerful leaders in the world seated and planed the future of the world). All in all, great experience. Special thanks to Shirley Le, duty manager and to June Jian for the warm reception and their hospitality. If you want to relax and clear your mind and body I recommend Yanqi Lake Boutique Hotels, managed by Kempinski.

First, let's talk about the location. It's right in the city center, in an upscale area, the heart of the CBD commercial district. Both the front and back entrances are convenient for accessing different commercial projects. You can easily walk to the subway, as well as high-end shopping centers like Central Embassy, Erawan Shrine, Central Chidlom, and Dior Gold House.  A short 10-15 minute walk from the back entrance will take you to Lumpini Park, where you'll find some truly unexpected small animals – I won't spoil the surprise! Further on is the beautiful Central Park, an excellent shopping mall.

Now, about the hotel room. It's an apartment-style room with a washing machine and a fully equipped kitchen with tableware. The fridge is restocked daily with complimentary items.

The hotel is very clean, and the service is great. My only two minor complaints are that the shower pressure isn't very strong. 

Finally, I have to praise the breakfast. There's a wide variety, the taste is excellent, and the quality is high. You can truly enjoy a satisfying meal.

There are many restaurants and massage shops nearby.

Been staying here for many times and have nothing to complain about the facilities and amenities, except that it was the first time to stay in an executive room and those are rather small and have a weird layout where there is a glass bathroom sticking out in the hallway and if u r not careful you will bump into it during night on your way to the restroom.

Staff‘s service and attitude was rather questionable at check in but the front office manager made it up. So all good.

Kempinski

Columbus

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