Name: Siam Kempinski Hotel Bangkok
Address: Bangkok, Thailand
Rating: 9.5

United Arab Emirates

Dubai

China

Beijing

Thailand

Bangkok

Qatar

Doha

Shanghai

Indonesia

Bali

The hotel is very well located and plush. The service at the hotel and quality of the breakfast is impeccable.

I stayed in Dubai for 12days, I have stayed in several hotels including Sofitel, LEGOLAND, Atlantics, Ritz Carlton and this hotel, this hotel is the worse one. We ordered through trip.com for a burj khalifa view , when we arrived, the reception lady persuaded us to add 3000AED to a bigger room, we rejected because we have paid all room fee in trip.com, the she gave me a room with a renovations smell, the smell made me headache and this kind of renovation smell is harmful, so I complained, I don’t understood whether if I don’t pay extra money to upgrade, they gave me this kind of smelly room. Finally, they changed our room but the view of burj khalifa is missing, I don’t argue with them, it’s so tired but I don’t think it’s a 5 star hotel.  Very bad experience!

We stayed for one night as a group of four and enjoyed close rooms on request the staff was helpful and when we told them we were celebrating my sisters graduation they didn’t hesitate to bring us a complimentary cake. The rooms are clean and the location is perfect it took us 6 minutes from our room to the mall.

Loved every bit, breakfast was awesome. Staff was extremely friendly and helpful. Anastasia was our host for the first day and her smile made us start our everyday there very beautifully. She was exceptionally lovely. 

My last visit here must have been 30 years ago, what a childhood memory! This established five-star hotel has a charm that new hotels just can't replicate. The Christmas atmosphere was incredibly rich!

Kella (I hope I spelled that right) contacted me the day before to confirm my check-in details and upgraded my room. The upgraded room type seems to be newly renovated; although it's not huge, it's very new, completely odorless, and extremely clean. The room size isn't large, but the design cleverly uses mirrors to create a visual extension, making the entire space feel very open. The floor was incredibly quiet; no one was shouting or running around in the hallways in the morning or evening, so I slept really well. The included breakfast buffet had a rich variety of options, and the best part is it ran until 11 AM – that's fantastic and so considerate!

Kempinski's Black Forest cake is still consistently delicious.

Overall, it was a wonderful memory.

We had a wonderful two-day stay at Sunrise Kempinski during the Christmas holidays with our two children. Upon arrival, we were warmly greeted by a lady in red who informed us that our booked room had been upgraded to a lake-view suite. The room was full of kid-friendly elements, including a slide, a swing, and Monchhichi dolls. The view was spectacular, directly overlooking Yanqi Island. The hotel's kids' club wasn't huge, but it was enough to keep the children entertained. The spacious heated pool was a big plus, with a wonderfully comfortable temperature. Breakfast was exquisite; I highly recommend the steamed fish and the matcha croissants. We also had dinner at both the hotel's German and Chinese restaurants. While not cheap, the dishes were excellent, and in-house guests receive a 15% discount.

The hotel boasts a wonderful environment. To enter the hotel's designated area, you need to provide reservation information (either a confirmed hotel booking or a dining reservation). Once checked in, you can inform the front desk beforehand if you plan to exit and re-enter. Otherwise, you'll need to present your reservation details every time you pass through the main gate of this resort zone (situated between the hotel and the city roads).

We visited on a weekday, so it wasn't too busy. The staff at check-in kindly upgraded our room to a family room in the main building. The upgraded room matched the photos from our original booking perfectly.

The swimming pool is a 25-meter pool with depths ranging from 1.2 to 1.6 meters. Being a weekday, there weren't many children around. During our visits, it was typically occupied by only four or five adults, mostly serious lap swimmers.

The breakfast selection wasn't overly extensive. There might be more variety on weekends when it's busier, but all the basic options were available and sufficient. Booking a room package with breakfast included is definitely more cost-effective, as paying for breakfast separately proved quite expensive.

Great experience. Service was perfect. Yanqi Lake Boutique Hotels, managed by Kempinski are impeccable. My family stayed two nights. I've booked two rooms. One single bed and one twin beds room. Rooms were modern, clean and spacious. Clean sheets and comfortable beds. I was surprised how big and clean rooms where. Toilets were clean and specious. What you see on the pictures is what you get. More than I’ve expected. Food was perfect.  We had buffet breakfast and we could choose between western food and Chinese food. For diner we eat at the restaurant and the food we ordered was delicious. Lots of things to do around. You can visit Hongluo Temple, Mutianyu Great Wall or you can walk around hotel area and see the Yanqi Pagoda or visit International Conference Center (APEC and Belt and Road Initiative conferences were held there, and it was nice experience to visit the place where most powerful leaders in the world seated and planed the future of the world). All in all, great experience. Special thanks to Shirley Le, duty manager and to June Jian for the warm reception and their hospitality. If you want to relax and clear your mind and body I recommend Yanqi Lake Boutique Hotels, managed by Kempinski.

The highlight was definitely the lobby downstairs. I stayed in an executive suite on the 19th floor. The service was excellent, with small snacks and cocktail hour (hi-tea). The swimming pool was also good. However, many rooms – almost all of them, in fact – had a musty smell. They tried to mask it with a strong perfume, which made my nose hurt if I stayed in there for too long, especially since I'm a bit sensitive to smells. After a few days, they stopped spraying the perfume, and the mildew smell became even stronger.

Extremely disappointed with Trip.com
I requested a connecting room as I’m travelling with 2 kids and my husband had to leave us for business travel after part of our stay.
Trip.com didn’t inform the hotel about the request, nor telling me connecting room was not available.
The rooms were booked 2 months prior to my travel and had I known about this, I could have taken actions to rebook somewhere else. 
It took me numerous chats and phone calls with trip.com and the hotel which they both push responsibilities to the other party.

Otherwise; the hotel itself is decent and location is perfect connecting to Siam paragon.

Kempinski

Columbus

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