Boutique Hotels Chitose

"Hotel Portom Haneda has redefined what an airport hotel can be. This isn't a compromise; it's a destination in itself, offering a level of luxury, comfort, and service that rivals Tokyo's finest city hotels. The Room & Design (10/10): ”Excellent” and ”classy” barely do it justice. My room was modern, spacious, and beautifully appointed, a true rarity for an airport property. The design is sleek and contemporary, with high-quality finishes, intelligent lighting, and a supremely comfortable king-sized bed with luxurious linens. The sense of space and tranquility is immediate—you completely forget you're at an airport. The Crown Jewel: The Onsen (10/10): The large, spotless communal onsen (hot spring bath) is an absolute game-changer. Soaking in the restorative baths after a long flight or before an early departure is a transcendent experience. It melts away travel fatigue and elevates your entire stay from merely convenient to deeply rejuvenating. This feature alone sets Portom Haneda in a league of its own. Service & Staff (10/10): The 5-star staff service is seamless and gracious. From the warm, efficient welcome at the 24-hour front desk to the attentive restaurant servers, every interaction is professional and proactive. They anticipate needs with a quiet precision that embodies the highest standard of Japanese omotenashi (hospitality). Location & Convenience (10/10): The location is, simply put, perfect. The direct, covered walk to Haneda Terminal 3 (and easy shuttles to T1/T2) makes a 5:00 AM flight or a midnight arrival utterly stress-free. You trade hours of transit for minutes of peaceful walking. Amenities & Dining: The on-site restaurant offers a delicious and varied breakfast, perfect for fueling a day of travel. The entire property feels classy and new, with every detail thoughtfully considered, from the lobby ambiance to the high-end bath amenities. Verdict: Hotel Portom Haneda is the undisputed champion for the discerning traveler. It combines the perfect logistical location with spacious, modern rooms, world-class onsen facilities, and truly impeccable service. It doesn't just meet your needs; it exceeds your expectations for comfort and luxury. Ideal For: Travelers who refuse to compromise on quality, even for a single night. Whether you're on a luxury layover, a business trip, or starting a special vacation, this hotel transforms a travel necessity into a luxurious part of your journey. An absolute masterpiece of airport hospitality."

"We spent one night here to be close to the airport for an early departure. The hotel was clean and comfortable and spacious. They have some great complimentary facial products too. Warm, professional staff, I would confidently recommend this hotel to others"

"The room was clean, comfortable, and well-equipped, making it easy to relax after a long day. The location is also very convenient, especially for travelers using New Chitose Airport, and the surrounding area has plenty of dining options. I especially appreciated the quiet atmosphere and the overall attention to detail throughout the hotel. Overall, it was a smooth and enjoyable experience, and I would definitely stay here again on my next trip."

"Exceptional Private Onsen & Hokkaido Flavors. Overall Impression: A perfect blend of convenience and cozy. Despite the bustling atmosphere and classic, dark decor, the private onsen and dining experience make this a standout choice in the area. Hightlights: The room: Spacious with beautiful wooden floors and a private outdoor onsen. Soaking in the heat while snow falls is pure magic. Features like the ”His&Her” sinks and an in-room massage chair make our stay more comfortable. All complimentary in the room adds a thoughful touch. Dining: The buffet offers and impressive variety of local dishes alongside beautifully plated mains. Even when busy, the staff sustematically managed the seating, ensuring we enjoyed the stunning winter views comfortably. The Hokkaido cheese pizza and dessert are absolute must-tries. Location and Service: Perfectly situated in the heart of the sightseeing district, with famous sweet shop right nearby. The complimentary valet parking and polight, perfessional staff made our stay seamless. Observations: Atmosphere: The common areas can feel a bit crowded due to its popularity. Design: The room interiors are a bit outdated and lean toward very dark tones, and notably, Netflix is not available on the in-room TV. Note: Windows are fixed; ventilation is managed via the onsen balcony door. Verdict: Highly recommended for foodies and onsen lovers who want to be the center of the action."

"The Hotel has 3 buildings and a common parking area. It uses a self check-in/check-out system, which worked great. The building is beautiful and clean, there is an elevator so no need to carry your bags upstairs. The room itself is magnificent. It has everything you might need, including the washer, kitchenette, comfortable couches and tables with 4 chairs. The size of the room is decent as well, and 4 of us felt comfortable in it. Overall it's been a great stay. Thank you."

"Amazing onsen hotel in a beautiful lakeside setting. The room was very spacious, cozy, and relaxing. Both dinner and breakfast were excellent, with high-quality food and plenty of variety. The complimentary tea-time drinks and snacks were a lovely touch. The onsen itself was on the smaller side, but still enjoyable and more than sufficient for a relaxing stay. Highly recommended for a peaceful getaway."

"It's hard to find fault with a hotel that costs 12,000 per night! The rooms are a combination of Japanese and Western styles, with advanced and complete facilities, and a warm, elegant, low-key luxury atmosphere that is spotless! You have to go barefoot the whole time when entering the hotel! A pair of white socks will stay the same color when you go in and out, and it's extremely clean! All three meals a day are exquisite and delicious Japanese cuisine! 24-hour dining service is all included in the room rate! Extremely luxurious! There is a hot spring pool on the balcony of the guest room, and you can soak in the hot spring anytime, anywhere. All soft drinks in the guest room refrigerator are free to drink!"

"First of all, I would like to thank Ctrip. After placing the order, I will take the initiative to contact the hotel pick-up service. Although it is only 800 meters away, it is very necessary to have a snowy day. The hotel is the best and best of the lake! The only hotel on the lakeside in the entire Lake District has only eight rooms, three of which have a view of the lake from the hot spring pool. Breakfast and dinner are a service. The service is very, very good!"