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Posted on Jun 17, 2026
Guest User
Phi Phi Island is stunning, beyond words. The hotel boasts a beautiful view.
However, I was extremely dissatisfied with the front desk staff's attitude! There was this one skinny Thai girl who had a terrible demeanor. On top of that, one of our rooms experienced power outages repeatedly, 3-4 times. She refused to move us to another room until it had happened 7 or 8 times, and only then did she agree to switch rooms after our strong insistence. And that night, there was a huge downpour; I can't imagine what we would have done if the power had gone out again. Whenever we asked her for bath towels or had any other questions, her attitude was consistently poor! She clearly had a sour face the whole time!
On the other hand, the restaurant staff was excellent and very friendly. They even told us where we could go snorkeling, so welcoming! The overall cost was moderate; we had lunch and dinner at the hotel and tried most of the dishes. I wouldn't recommend the burger, but everything else was good!
The front desk staff truly made our experience very unpleasant. Additionally, the bedsheets in the room were quite dirty, which made me feel even worse. Thankfully, Phi Phi Island is beautiful; otherwise, I would have truly regretted staying at this hotel. I hope they improve the attitude of their front desk staff! And they should promptly help guests solve problems! And stop with the sour faces!
If it weren't for the great restaurant staff, I would honestly give this hotel's front desk service zero stars.
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Price per night fromS$ 77
Posted on Jun 22, 2026
Guest UserService was great! The receptionists were very helpful and polite, especially the one gentleman. We had a great time staying away from the crowds. The sunbeds were plenty, the beach was amazing, though the water is not very suitable for swimming during low tide since there are tons of sea urchins everywhere. I rented their kayak and rowed out to be able to swim safely in the deeper water. We had two villas on the hill, great views of the ocean. In one of the rooms, the inside was clean but there was an old beer can and some cigarette butts on the balcony that I assume housekeeping missed. They were out there for the entirety of our 2 nights stay. We were able to hire longtail boats back and forth to downtown at a reasonable rate. The reception was helpful in helping us book a boat ride to check out the islands. We had most of our meals at the hotel restaurant, decent food!
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Price per night fromS$ 57
Posted on May 25, 2026
Юлия1980Overall, we booked for 4 days but only stayed for one, not because of the hotel but because of the sea, as it was always low tide there. We moved to another beach, Long Beach, which is simply excellent. The hotel is located a 5-minute walk from the beach, amidst numerous stalls, shops, and bars. We had 4 rooms in total; generally, the rooms were clean, towels were clean, and toiletries like shampoo and shower gel were provided. The balconies were clean with ashtrays, and the bedding was good, spotless and clean. Overall, the hotel offers good value for money. The pool was also clean and cool. We stayed in mid-March. The hotel is well-located, not far from the pier; we walked there easily with our suitcases and even stopped at a 7/12 (convenience store) along the way, as it's right next to the hotel.
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Price per night fromS$ 31
Posted on Mar 27, 2026
Guest User
Beautiful green hotel with comfortable beg, big territory (with transfers each 30 min or ~10 min walk from building which was one of the most distant), 2 nice pools, kayak rent, beautiful private beach (no actual organised beach area but very beautiful place -see the last picture), nice snorkelling is swimming area not far from pool on the beach.
Breakfast was good, personnel is nice and helpful.
Although I should mention that some parts of the room floor was in a bad condition.
Nevertheless I enjoyed staying in the hotel and hopefully will come again for the next visit.
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Price per night fromS$ 89
Posted on Jun 18, 2026
Doreeny- Super convenient location, few minutes walk to the beach.
- Friendly staff, greeted with smile and helped to carry our luggage all the way from the pier to the hotel. given wet tissue and cold mineral water during check in, and the check in process was super quick!
- Rooms are abit old and noisy during the midnight but it was acceptable.
- They even helped to decorate for birthday, super grateful & memorable ❤️ good stay with this price, thank you will come back again for short stay!
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Price per night fromS$ 50
Posted on Dec 17, 2025|Standard Room (BAR Noise 8PM - 2AM)
Guest UserThe biggest plus is the location. It's a 400m walk from the pier. The room is average, nothing fancy. Small but cozy. The bathroom is also tiny, you can't really move around if there are two people. The shower is just a hole, but there's hot water. It's a standard room. The grounds are beautiful. But the pool, that's just fantastic! There's a big pool and a smaller one for kids. The views from the pool out to the sea are also great.
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Price per night fromS$ 38
Posted on Mar 27, 2026|Deluxe Double Room
Guest UserThe hotel isn't bad! Just a question about the cleanliness of the pool 🤔. Nearby there are beautiful streets! It's about a 15-minute walk to the fire show! Also not far from the observation deck! There are many longtail boats on the shore, you can arrange with a captain to take a ride for an extra fee. Overall, it's a good option for 1-2 nights! It's a 10-minute walk from the pier where the ferry arrives.
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Price per night fromS$ 38
Posted on Dec 20, 2025|Deluxe Room
Guest UserThis was a wonderful place to stay. Amazing views and friendly staff. Great breakfast buffet (if you get the choice, it's worth signing up for it). Cats roaming the property and island; great if you're a cat lover like me- if not, no worries, they pretty much leave you alone unless you seek their attention. The only drawback I have is that no matter how many people stay in the room, you get only one key. This is because the key is inserted into a ”socket: that powers the air and lights. Conservation is important for resources on the island. They will, however, let your other roomies in any time, day or night, by stopping by the front desk. If you're not used to it, be aware that Thai beds in general are very firm. Not much padding.
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Price per night fromS$ 100
Posted on Apr 15, 2026
pablo.jch
I honestly don’t understand the number of negative reviews this hotel gets. Our experience was completely different, we had a fantastic stay. The staff was genuinely kind and welcoming, which made everything even better.
Yes, the property shows some signs of wear, but that’s normal for beachfront places unless you’re paying for high-end luxury. Considering the price, especially for rooms with a sea view, it actually feels like great value.
The view from our room was incredible, the ocean with some greenery in between, peaceful and beautiful at any time of day. The air conditioning worked perfectly (which is essential in Phi Phi), and everything in the room functioned as it should.
One thing to keep in mind is that reaching some rooms involves a fair amount of walking, sometimes under direct sun. This can be tiring, especially for people who are not in good physical condition or who are sensitive to heat. It may not be the best option for everyone in that regard.
This is not a luxury resort, but it’s a solid, comfortable beachfront hotel that delivers more than fair value for what you pay. Overall, I’d say it’s one of the best options in Phi Phi in its price range, and far more enjoyable than many of the crowded, stuffy places in the center.
We had a great time and would definitely stay again.
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Price per night fromS$ 41
Posted on Mar 29, 2026
Maxi-Teme
Service was excellent, every one from the staff was very friendly and helpful. Location was perfect for me, but my friend found the long stairs from the road tiring. Cleanliness was good, but there was some moldy spots here and there in the bath room, which is quite usual in this humid country. Only thing is that the shower curtain was moldy too, which would have been cheap and easy to change. Facilities where good, there is an restaurant an little shop in the Hotel, wich was nice for lazy days.
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Price per night fromS$ 31