Featured facilities: Exclusive Beach Area, Swimming Pool, Dry Cleaning
Amazing
61 reviews
9.4/10
1 night
From € 98
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9.6/10
Amazing
AAnonymous UserI absolutely love this hotel; everything about it is fantastic. We had the half-board option with two meals, and the breakfast and dinner selections were extensive and varied daily. All the staff we encountered were incredibly friendly. At the restaurant, they'd proactively offer assistance. By the pool and on the beach, the staff were also very welcoming, chatted with us, and never once seemed to expect a tip. Every employee we met on the grounds would greet us warmly. Even the guy who cleaned our room was exceptional; he'd replenish our supplies generously every day and meticulously fold and put away any clothes we left lying around. This was the most satisfying hotel stay of our trip!
MMounirMinaIf I can rate this hotel more than 5 stars, I will do so.
Those people are hospitality gurus, the way they treated me and my family made us all overwhelmingly happy. Every single detail was taken into consideration and exceeded my expectations.
-Once in the restaurant my son was hesitant and in seconds the chef made him a special order that suits his taste.
-Snacks and pizzas are so yummy.
-The hotel is nice and cozy.
-The views are relaxing.
-Super clean Rooms, Pools and restaurants.
-The main restaurant served seafood several times. However, It was never smelly and this is a plus.
-Access was available to Jaz Casa Del Mar's lovely sandy beach.
Words won't express my feelings when the hotel sent me a complimentary birthday cake on my birthday and another compliment was sent the next day (fruit platter, nuts and maccarons😋😋)
Special thanks to reception team members (Mohamed for his close follow up on any issue, Ibrahim for his complement and Philopater for receiving us).
Special Thanks to the pool bar men (Abd El Salam and Mina) they served delicious coctails 😉👌
-Special thanks to Ali Barakat in the Snacks bar
-Special thanks to Ali & Hamdoun in the main restaurant.
-Special thanks to Mohamed from the room service team.
-Special thanks to Fares at the beach.
-Special thanks to Sentido's team for making our vacation an unforgettable one.
Will be back again soon ISA
All the best...
JJamie HuttonHotel is really nice and clean. Lots of restaurants with a good choice of food.
When checking in Ahmed Mazhar and Mostafa
were amazing and made me feel right at home. Sorted my room and managed to get my family close to me as I was here to surprise them. 5⭐️ service and definitely an asset to the hotel. Thank you again to you both.
The pool is one of the cleanest pools I’ve ever seen. Entertainment staff really nice and helpful. Lack of things on during the day is the only thing I would say.
Mohammed the housekeeper went above and beyond always to make sure we had everything we needed.
Whilst all in all the hotel was great there are some things that let it down.
In general all staff were helpful and happy, however as always there were a few that weren’t and wouldn’t do anything to help.
Soft drinks are all bottles so it’s fine if you order a drink and it’s a fresh bottle but sometimes you get a bottle and it’s flat.
Snack bar is poor and not much selection between the hours of 10am-1pm and 3pm-7pm there isn’t anywhere you can get a light bite. The marina serves some things but is very far away and not convenient if you’re at the pool.
No chips or french fries anywhere. This was really disappointing, my mum and auntie loves chips so had to order them in the restaurant for $3 per portion. Not what you expect at an all inclusive.
As I mentioned all in all we had a very good stay, I would return to this hotel definitely and had the potential to be an outstanding hotel.
CCoraaa!The hotel boasts a quiet and elegant environment with well-maintained and comprehensive facilities. The staff are friendly and attentive, and the breakfast selection is plentiful and delicious. Overall, the experience exceeded expectations, making it an excellent choice for accommodation.
BbinemomWe chose this hotel because there aren't many places in Hurghada that accommodate three adults. The extra bed was perfectly fine for someone of average build. The atmosphere varied by area; we were in a quieter section with mostly older European guests. The food was average, and the slow drink service or inability to get drinks right away was a bit inconvenient.
MMarawanWe stayed in Jaz hotel for 4 days in early April in a deluxe pool-view queen room.
Positives:
- The hotel is situated in a very convenient location, on the touristic promenade and quite close to the airport.
- The pools are great, the hotels has in total 6 pools and even though we sometimes had difficulty finding an empty spot to sit at the main pool, we could always find a spot on the other pools where the atmosphere was equally amazing and very relaxing.
- The restaurant quality is top notch, one of the best culinary experiences I have ever had anywhere, with a big variety across the different days, along with a focus on egyptian food and seafood, which i appreciated. The restaurant’s head chef himself supervised the dinner serving and gave us daily recommendations.
Negatives:
- The staff is helpful but not as overtly friendly and willing to help as we had experienced in other hotels. Service can sometimes be quite slow.
- The room furniture, even though it’s modern, looks a bit used and is not very well maintained.
- The rooms are clean, but again not at the same level of cleanliness you would expect at this price level.
- Internet speed is quite low (2-3 Mbps), so no streaming possible
- There are daily nightly entertainment programs, however, they are not as varied or extensive as other hotels i had experienced. I got the impression that the hotel is more targeted towards older travelers who prefer the peace and quiet and don’t care about nightly activities, but it may be because of the time of the year I visited in.
Overall, it was a good experience and the negatives I listed can be considered nitpicky, but honestly, at this price level, I would expect a flawless experience and I have had better experiences at this price level in Hurghada. The only clear positive for Jaz is the quality of the restaurant.
GGuest UserIt was a perfect experience for me. Me and my wife had fun so much. I strongly recommend Hotel Pick Albatros Resort Palace. Their services were awesome. There is only one serious issue I had. I wanted to join Orangerr Bay tour with my wife. Hotel Reception suggested me to work with Mr. Ayman Kady and Mr. Kady managed us a boat tour company called ”Ayaa”.
I wanted to go diving but there was a misunderstanding. There was a one diving instructor guy of ”Ayaa” boat tour company. He was very rude towards guests. He was giving me attidude because of misunderstanding but also there were another couples who faced organisational issues of Ayaa as well. I asked him why he is giving attidude towards us and suddenly he started to shout at me and other 2 couples. He used many bad words against Germans and Deutschland.
He mentioned that we have to act like according to his wishes because we are on his boat and in his country otherwise he would kill us diving insttuctor mentioned.
Anyway I called Mr. Ayman Kady immediately when I was on the boat and thanks god there was internet connection eventhough it was too low and he called his boss and we changed boat tour immediately in diving break. Thanksfully he saved my day to be destroyed because my wife so scared and very unhappy.
Eventhough It was nice experience but I do not suggest you to work ”Ayaa” boat tour company you can mentione that to Tour guide Me. Ayman Kady of Pick Albatros Resort Palace Hotel.
MM440560****The check-in process at the front desk was incredibly slow; I waited over ten minutes, only to be given a room completely different from the sea-view room I booked—it faced a wall! I had to get angry before they finally switched me to a room with a sea view. It’s best to double-check everything at the front desk when checking in, especially since the rooms are quite a distance from the front desk, and the restaurant is across from the front desk, requiring a walk from the beach.
This hotel's pool and beach don't prohibit Muslim swimwear, but the cleanliness felt average, and the facilities are a bit old. A particular note for parents: the pool under the children's play area is very deep. Even though there are lifeguards, parents should definitely accompany their children.
The food is typical Egyptian quality, with freshly cut fruit and two dishes prepared live daily. The location is quite good, right in the middle of a lively area and very close to the city pier. However, be cautious of the small Egyptian souvenir shops to the left of the main entrance; I don't recommend them. If you really want to shop there, go with a group.
The hotel also has its own pier for direct sea excursions, but be sure to choose your boat captain carefully. The hotel's landscaping is well-maintained with many cats, and the beach water is crystal clear, perfect for spotting small fish and water birds. There's morning yoga by the sea and evening entertainment. There are many hotels in this area, so you might consider staying at a few to get a different experience.
ЕЕFor the third time at this hotel. and every time pleasantly surprise. Despite the fact that the old hotel was always cleaned, the main restaurant was cleaned. They cook deliciously ... especially delicious beef and fish. Variously. Cleaning every day. drinking water in the room. the beach is clean, clean. Nice and polite staff.
For 3 *** it’s quite worthy ... and I know what I'm writing about.
If you need relaxation inexpensively, you can safely book