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Posted on Jul 2, 2023
MounirMina
If I can rate this hotel more than 5 stars, I will do so.
Those people are hospitality gurus, the way they treated me and my family made us all overwhelmingly happy. Every single detail was taken into consideration and exceeded my expectations.
-Once in the restaurant my son was hesitant and in seconds the chef made him a special order that suits his taste.
-Snacks and pizzas are so yummy.
-The hotel is nice and cozy.
-The views are relaxing.
-Super clean Rooms, Pools and restaurants.
-The main restaurant served seafood several times. However, It was never smelly and this is a plus.
-Access was available to Jaz Casa Del Mar's lovely sandy beach.
Words won't express my feelings when the hotel sent me a complimentary birthday cake on my birthday and another compliment was sent the next day (fruit platter, nuts and maccarons😋😋)
Special thanks to reception team members (Mohamed for his close follow up on any issue, Ibrahim for his complement and Philopater for receiving us).
Special Thanks to the pool bar men (Abd El Salam and Mina) they served delicious coctails 😉👌
-Special thanks to Ali Barakat in the Snacks bar
-Special thanks to Ali & Hamdoun in the main restaurant.
-Special thanks to Mohamed from the room service team.
-Special thanks to Fares at the beach.
-Special thanks to Sentido's team for making our vacation an unforgettable one.
Will be back again soon ISA
All the best...
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Price per night fromKRW 279,591
Posted on Dec 30, 2023
Jamie Hutton
Hotel is really nice and clean. Lots of restaurants with a good choice of food.
When checking in Ahmed Mazhar and Mostafa
were amazing and made me feel right at home. Sorted my room and managed to get my family close to me as I was here to surprise them. 5⭐️ service and definitely an asset to the hotel. Thank you again to you both.
The pool is one of the cleanest pools I’ve ever seen. Entertainment staff really nice and helpful. Lack of things on during the day is the only thing I would say.
Mohammed the housekeeper went above and beyond always to make sure we had everything we needed.
Whilst all in all the hotel was great there are some things that let it down.
In general all staff were helpful and happy, however as always there were a few that weren’t and wouldn’t do anything to help.
Soft drinks are all bottles so it’s fine if you order a drink and it’s a fresh bottle but sometimes you get a bottle and it’s flat.
Snack bar is poor and not much selection between the hours of 10am-1pm and 3pm-7pm there isn’t anywhere you can get a light bite. The marina serves some things but is very far away and not convenient if you’re at the pool.
No chips or french fries anywhere. This was really disappointing, my mum and auntie loves chips so had to order them in the restaurant for $3 per portion. Not what you expect at an all inclusive.
As I mentioned all in all we had a very good stay, I would return to this hotel definitely and had the potential to be an outstanding hotel.
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Price per night fromKRW 187,062
Guest User
The room was spotless, and the beach was lovely. It was also super convenient for snorkeling and other activities. The food was a major highlight, especially the bread – it was absolutely delicious!
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Price per night fromKRW 238,734
Posted on Sep 29, 2026|Standard Double Room With Lagoon View
Ming Ming ChoiThe hotel's location is super convenient, a perfect 10. The security staff made me feel incredibly safe right from the moment I arrived. We requested a high floor, and the front desk staff happily accommodated us (big praise for them!). The view from the hotel balcony was an absolutely stunning sea view that left me completely amazed when I entered the room. While the food wasn't gourmet, most of it was delicious. The overall facilities and arrangements of the hotel were ideal. If you get the chance, everyone should come here to relax – it truly will give you an unforgettable trip.
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Price per night fromKRW 175,446
Posted on Apr 13, 2026|Standard Twin Room with Pool View
PSR215I recently stayed at Mercure Hotel, and overall I had a really good experience.
The food was alright—definitely better than what I’ve had in all-inclusive hotels in Turkey or Tunisia. There was a wide variety of dishes, including lots of tasty options, cakes, tea, coffee (which was actually good), cocktails, and decent beer.
The service was excellent. The staff were very polite and always willing to help—you can ask them anything and they’ll do their best. A special mention goes to Ahmed, the kitchen chef, who is an incredibly kind person. He really stood out, and I’d give an extra star just for him.
The resort overall is not as busy as many other places in the area, which I really liked. It’s a smaller hotel compared to others nearby, with a simple, nice look—white buildings with brown windows, just like in the photos. It’s not a big aqua park-style resort, but honestly that was a plus for me, as I could relax without too many kids around.
The beach is nice and quiet, perfect for relaxing. There are comfortable beds with shades/umbrellas around, so you can always find a good spot. The hotel has three swimming pools—the one next to the main restaurant is very large and usually empty, as most people stay at the smaller pool or by the beach.
The sea water was a bit cold for my preference, but it’s beautifully clear and very clean. Many people really enjoy it, especially for snorkeling—there are amazing snorkeling spots right next to the resort.
Rooms are cleaned every day, and you get two bottles of water per room daily, which is a nice touch.
There are also plenty of activities: you can play tennis (though they only have one set of rackets), mini golf is included in the stay, and there’s a gym which is usually empty. There are snacks available by the pools and the beach, and a bar in the main restaurant.
Outside the hotel, taxis are easy to find either at the lobby or on the street. Just make sure to agree on the price beforehand, or use the inDrive app—it’s usually cheaper than Uber or Careem, and you agree on the price upfront.
There are a few shops nearby as well. If you need medication, it’s better to order from Self Care Pharmacy (you can find them on Facebook). For example, I ordered Antinal and rehydration salts with delivery for only 250 Egyptian pounds. They can deliver pretty much anything you need, and it’s much cheaper than buying inside the resort—definitely good to be prepared for emergencies.
Overall, it’s a clean, more peaceful hotel with good service, plenty of food options, and lots to do. A great place to relax and enjoy the Red Sea.
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Price per night fromKRW 108,752
Posted on Sep 13, 2024
Guest User
泄湖景完全是來搞笑的,所謂泄湖就是個小水泡,陽臺中間還隔着一段距離和樹擋着,跟其他評論一樣,存在一定的歧視,但是大部份工作人員還是挺友善的,雖然這本來就是他們應該做的。中間想加錢升級海景,帶我們去看的也還是一個稍微大一點的水泡而已,工作人員告訴我這已經是最好的海景房了,最後並沒有升級,泳池開放時間特別晚關閉時間卻很早,如果要出海這家酒店完全沒必要,吃的甚至不如國內100塊錢人民幣的自助餐,基本都靠吃麪包吃飽的,我們拿行李小費給了一美金態度還可以,同行的另一對沒有零錢了給了10埃磅態度就很差,對於一家五星級酒店這種事不應該發生,還是建議加錢選擇更好的全包酒店,或者普通的全包,想省錢或者出海沒有時間在酒店那就市區選擇一家便宜的就好了,這邊出行也並不方便,最後,我們check out的時候工作人員態度非常好,忘記問他的名字了,當看到我們自己拿行李過來了一直在向我道歉,告訴我他們應該安排擺渡車過來接我們的,海邊和泳池邊工作人員也很好,太陽下山後我們想去游泳,海邊的工作人員告訴我太陽下山後海里很危險,並且開玩笑説會有鯊魚,泳池邊的工作人員很耐心的告訴我泳池關閉了,要消毒,會傷眼睛,總的來説,真的不值這個價
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Price per night fromKRW 319,047
Posted on Mar 12, 2020
ЕFor the third time at this hotel. and every time pleasantly surprise. Despite the fact that the old hotel was always cleaned, the main restaurant was cleaned. They cook deliciously ... especially delicious beef and fish. Variously. Cleaning every day. drinking water in the room. the beach is clean, clean. Nice and polite staff.
For 3 *** it’s quite worthy ... and I know what I'm writing about.
If you need relaxation inexpensively, you can safely book
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Price per night fromKRW 53,475
Posted on Apr 12, 2025
Marawan
We stayed in Jaz hotel for 4 days in early April in a deluxe pool-view queen room.
Positives:
- The hotel is situated in a very convenient location, on the touristic promenade and quite close to the airport.
- The pools are great, the hotels has in total 6 pools and even though we sometimes had difficulty finding an empty spot to sit at the main pool, we could always find a spot on the other pools where the atmosphere was equally amazing and very relaxing.
- The restaurant quality is top notch, one of the best culinary experiences I have ever had anywhere, with a big variety across the different days, along with a focus on egyptian food and seafood, which i appreciated. The restaurant’s head chef himself supervised the dinner serving and gave us daily recommendations.
Negatives:
- The staff is helpful but not as overtly friendly and willing to help as we had experienced in other hotels. Service can sometimes be quite slow.
- The room furniture, even though it’s modern, looks a bit used and is not very well maintained.
- The rooms are clean, but again not at the same level of cleanliness you would expect at this price level.
- Internet speed is quite low (2-3 Mbps), so no streaming possible
- There are daily nightly entertainment programs, however, they are not as varied or extensive as other hotels i had experienced. I got the impression that the hotel is more targeted towards older travelers who prefer the peace and quiet and don’t care about nightly activities, but it may be because of the time of the year I visited in.
Overall, it was a good experience and the negatives I listed can be considered nitpicky, but honestly, at this price level, I would expect a flawless experience and I have had better experiences at this price level in Hurghada. The only clear positive for Jaz is the quality of the restaurant.
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Price per night fromKRW 295,614
Posted on Nov 19, 2025|Regal Beach Front Double or Twin
Anonymous User
The check-in process at the front desk was incredibly slow; I waited over ten minutes, only to be given a room completely different from the sea-view room I booked—it faced a wall! I had to get angry before they finally switched me to a room with a sea view. It’s best to double-check everything at the front desk when checking in, especially since the rooms are quite a distance from the front desk, and the restaurant is across from the front desk, requiring a walk from the beach.
This hotel's pool and beach don't prohibit Muslim swimwear, but the cleanliness felt average, and the facilities are a bit old. A particular note for parents: the pool under the children's play area is very deep. Even though there are lifeguards, parents should definitely accompany their children.
The food is typical Egyptian quality, with freshly cut fruit and two dishes prepared live daily. The location is quite good, right in the middle of a lively area and very close to the city pier. However, be cautious of the small Egyptian souvenir shops to the left of the main entrance; I don't recommend them. If you really want to shop there, go with a group.
The hotel also has its own pier for direct sea excursions, but be sure to choose your boat captain carefully. The hotel's landscaping is well-maintained with many cats, and the beach water is crystal clear, perfect for spotting small fish and water birds. There's morning yoga by the sea and evening entertainment. There are many hotels in this area, so you might consider staying at a few to get a different experience.
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Price per night fromKRW 95,133
Posted on Mar 30, 2025
Guest User
This hotel was recommended by a friend from a local hostel because the price was much cheaper than the hotels I booked in Cairo and Luxor, 1,200 RMB for 3 people a day, including three meals and a water park, but Ctrip had a lot of bad reviews, and in the end, because I couldn't refund, I had to stay with the mentality of opening a blind box. In summary, if you bring the elderly and children, it is really worth it. This is a super large resort. The following is a review in several parts.
1. Five-star entertainment activities. This is a local Egyptian group, with a large number of different names but all from the same group. This hotel palace is connected to the water park next door, and the beach, restaurant, and water park can all be shared. Because the resort is very large, there are many activities. You can play in the water park, go snorkeling in the sea, participate in beach activities including yoga, Zumba, and volleyball. There are activities and performances in the atrium every night starting at 8:00. Not to mention the quality of the performance, but because the hotel has a large flow of people, the activities are very full, suitable for going out to play as soon as you open your eyes.
2. Four-star dining, the hotel has many restaurants, which are also very large. There are 4 meals a day, and you can drink and eat snacks even if you are not eating at mealtime. The reviews say that the seafood restaurant cannot be booked, which is particularly incomprehensible. Personally, I think, there are so many buffet restaurants, why do you have to book the seafood restaurant, what can you do. The restaurant is especially suitable for the elderly and children, very friendly, with all kinds of food, upstairs and downstairs can be eaten, children can run and play after eating, and can come back to get food. The key is that you can continue to eat while waiting in the hotel after checking out. This hotel is really generous in this project.
3. Three-star accommodation conditions, the accommodation conditions are really not good, just the accommodation level of domestic farmhouses, the rooms are small, the facilities are old, the drainage is not good, and the toilet facilities are very old. The solution is to treat housekeeping enthusiastically, give 50-100 Egyptian pounds a day tip, he will help you dredge the drainage, and give you relatively new sheets and towels. Extra beds are free, but if you are over the age of staying, you have to pay extra, probably to pay for meals.
4. Finally, let's talk about the discrimination against Chinese people mentioned in the negative reviews. I stayed for 3 days and didn't encounter this problem. I felt it was okay. The hotel has a very large flow of customers. European elderly groups come in large groups every day, and young people also come in families. I think a large number of people are from Russia and Ukraine. In addition, most of them are elderly people, and they are very friendly to Chinese people.
ALL IN ALL, if you bring your family, you can choose it. If you are on a honeymoon or like to pose for photos, it is not recommended, because this is an affordable and affordable super large resort.
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Price per night fromKRW 285,600