Mountain view Hotels in Hurghada

I loved the modern feel of the hotel and it was very clean. The breakfast was very good and spread very wide. They had a belly dancing and oriental dancing on Friday night. It was very entertaining & fun. The only downside is it is very far from the beach. The creek is very small and views are not good. It is also far away from most of the water sports and the tour companies charge extra for pick up.

Very satisfactory hotel, the service is timely and in place. I was not very satisfied with the location of the sea view room I booked, so after some communication, I upgraded to a pool room. The beach is beautiful with its own beach and two public swimming pools. Mostar, the butler, was enthusiastic and attentive. He took us to watch the sunset on the second afternoon of our stay. The hotel also prepared wine, drinks and snacks. There was a free aperitif with live music on Monday night. The breakfast and dinner were rich. The oil massage was great, the masseuse was Thai. Super high value for money, worth coming again!

The environment is very good, but the Egyptian waiter in a restaurant is extremely stupid, speaking bad things about ************** in front of *********. Haha, does the quality of the hotel staff need to be improved? ?

Отель хороший, много бассейнов, хороший пляж, но маловат для этого отеля. Из хорошего: чисто в номере, хороший сервис, если вы живете в корпусах. Из минусов: в бунгало нет никогда горячей воды, мои друзья ходили принимать душ ко мне в номере. Анимации для детей в течение дня особо нет, есть два бассейна с подогревом, но подогрева, можно сказать нет, если вы русский, то возможны конфликты с отдыхающими из Прибалтики. Море классное и чистое, до глубины идти долго, а так супер))))

This place has the worst and most unskilled guest relations manager I have ever met. We went to him with 2 complaints, the first was that we found what looked like BLOOD STAINS on our bed sheets, he didn’t take any action, just apologized, chatted with us briefly, then left us and went to other guests. What happened in handling the second complaint though left us FURIOUS. We were woken up by a call at 12 am from Mr. Tamer at the reception asking a casual question that he could have asked any time earlier. We went to Mr. Michael, the guest relations manager, the next morning to file a complaint and he literally left us even more shocked and upset. He kept making excuses for the receptionist behavior, we asked him what would happen next now that we had submitted a complaint and he literally didn’t have an answer or simply didn’t want to give us one. He kept bluffing in poor English that we couldn’t make sense of, then hours later he sent me a message saying that Mr. Tamer (the receptionist) will “provide all the necessary information”. Mr. Tamer was the one who handled our check-out, and unsurprisingly he acted like nothing happened. Up until that point we liked the place and service and were even ready to overlook the sheets situation and leave a good review, the food was really nice and the restaurant workers were amazing. But safe to say that the guest relations experience ruined the whole thing for us.

A magnificent location, in a pedestrian-accessible old town with shops and restaurants, near the island beach Zeytona, to which they take a boat or 10 min walk, there is a restaurant on this island with a bar. Great breakfasts. Excellent service everywhere, guys are very hard, not from under the stick but from the soul. The hotel is certainly softly saying ”weary”, it is necessary to renovate, but the staff and location will compensate for it))). I will be happy to come back.

Service excellent ! Staff polite, non-involuntary, attentive, good responsive ! 👍 The hotel is tired but trying to do everything for the guests! Renovate, clean! Guests are mostly local. Price and quality correspond to 👍 I am satisfied, thank you for the hospitality! 🤝🤗