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Posted on Dec 15, 2025|Premium Room
T@H.I spent a night in this Hotel while in a business trip in Chennai.
Honestly speaking, i was positively surprised.
The staff was professional and helpful.
The room was top notch, well maintained with plenty of options and amenities.
The food choice was also great; i tried the Kebab factory restaurant and it was one of the best meal i had in my trip.
The hotel is also conveniently located near the airport and they provide a complimentary shuttle to the airport.
Great Price / Quality ratio.
Highly Recommended
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Price per night fromMXN$1,361
Posted on Jun 25, 2026
Guest UserOverall, I had a good stay, as I usually do at this hotel. The rooms are always clean, comfortable, and very well maintained. Most of the staff were warm, professional, and went out of their way to make my stay enjoyable. A special shoutout to Vijay, who always checks in to make sure everything is going well. He always has great recommendations on places to visit and genuinely makes guests feel welcome.
There were a couple of issues this time that made my stay slightly disappointing. Our room key cards stopped working a few times during the stay. The staff resolved the issue quickly each time, but it was still inconvenient having to head back to the front desk after a long day out.
The biggest issue we had was with room service, when I ordered tea and found a fly in it. While the staff eventually waived the charges for the entire meal, the service recovery could have been handled much better. The following day, I developed food poisoning and was violently ill for the next week. While I can’t say for certain it was related, the timing after the fly incident left me slightly concerned about the food hygiene standards.
I hope these were isolated incidents, as I’ve generally had very positive stays here and would still consider returning the next time I’m in India.
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Price per night fromMXN$1,407
Posted on Jan 26, 2026
Guest User
To be honest, everything was awesome. I liked how brightly lit the room is and it just makes it even cleaner and comfy. The staff are attentive and responsive, always ready to assist and serve.
The only misfortune was that insects gathered all over my closet wall on the 2nd day. However, the housekeeping team was swift to come over and clean the closet at 9pm when I reported it, changing my bedsheet as well and even offered me a change of room.
Overall, I would still choose this hotel the next time that I’m back in Chennai. They have the comfort and service nailed down and handles problem professionally with satisfactory response.
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Price per night fromMXN$1,389
Posted on Apr 10, 2026
Guest User
The hotel is good, and the service was very nice. There was a wide spread of options in the buffet. The initial room we were given had a damp smell, but as soon as I reported it, the staff promptly swapped it for a better one. Overall, it was a good experience.
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Price per night fromMXN$2,303
Posted on May 12, 2026
Guest UserStayed 4 nights at The Residency Towers, Chennai early May 2026. Hotel looks grand and clean. Very convenient location if you are a shopper! 'Off' pick drive to International airport about 20 mins.
Staff are very kind, polite and helpful. Staff at main door entrance always greet with a smile and are willing to collect your luggages.
Breakfast spread with commendable! Many options from South Indian (fresh and on the spot) made dosa, roti, Mediterranean food staple like hummus, pita bread, healthy sandwiches, juices, filter coffee! pastries, cakes, porridge.. more than one can ask for!
Special mention about Mr Deeraj. Deeraj made every effort to make my stay memorable after I had issues in the first room assigned to me. Dheeraj personal inspected the next room and assured to make my stay a good one, and he definitely did! Dheeraj visited me in the restaurant to speak to me personally about my dissatisfaction about the first room which is very commendable in ensuring guests are well taken care of. Dheeraj even gave me an upgrade! which was very kind of him.
Another mention is Anand who collected my luggages. He was on full spring and energy in his work! He has very good working etiquette.
Another shout out to Krish and Ashwin from the restaurant! They were very sweet and friendly to make our mealtimes enjoyable and their lightheartedness full of spirit really made my day!
Myself and my husband had a truly wonderful time at The Residency Towers, Chennai!
We will surely return.
My only comment is, I expected all rooms to have been updated and renovated as advertised on their website, but unfortunately only couple of floors.
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Price per night fromMXN$1,297
Posted on Aug 19, 2025|Superior King Room
BhaskarMCAn unforgettable stay with amazing cuisine and rooftop entertainment, Novotel on Chamiers Rd is a must see.
• 8 min walk to Nandanam Metro 🚉
• Koox Japanese Rooftop Bar 🍸
• Food Exchange Buffet Restaurant
• 10min drive to T-Nagar shopping district
Stayed for 10 nights over the Independence Day weekend in August, and was very impressed by the hospitality and service of every staff member from the front of house to the room service, who did not hesitate to accommodate my every request.
Koox Rooftop bar located at the terrace is a premier dining experience for any Japanese or Thai cuisine aficionados, the evening vibes had us coming back for more.
A special mention to the Food Exchange Buffet Restaurant on the 1st Floor, Chef de Partie Amit and Restaurant Manager Nisarg went above and beyond to cater for every request at breakfast, lunch and dinner.
A massive thank you to all the staff who made our stay special:
Reception Staff - Lucky
Front of House - Krishna
Gym Staff - Thiru 💪
Room Service - Santhosh
And thank you to Mr Amit Gera, GM who kindly welcomed me to the Independence Day Flag Raising ceremony at the front of the Novotel. Glad I could be there for the special occasion. 🇮🇳
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Price per night fromMXN$1,263
Posted on Jun 10, 2025|Club Room
Guest UserReturning to this location after eight years, I was hoping for the same 5star experience I once enjoyed. Unfortunately, it’s not quite what it used to be, and the property is beginning to show its age.
On a positive note, the staff were warm and courteous throughout—from the reception to the restaurant team. Their professionalism and friendliness was a highlight of the stay.
The restaurant manager Nazim was helpful.
However, the room was disappointing. Upon entering, there was a strong musty odor. When I mentioned this to the front desk, I was told all the rooms have this smell and that it would dissipate in about 10 minutes—but unfortunately, it lingered. It seems guests may simply become accustomed to it over time. Not me.. lol.
The Colony restaurant offered a decent breakfast, though dinner not that much. It felt overcrowded and cramped, and the buffet menu was not the greatest, with food quality was just average.
The key strengths of this location remain its convenient setting, friendly staff, and ample parking. With some updates and improvements, it could once again live up to its former reputation.
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Price per night fromMXN$1,176
Posted on Jul 27, 2026|Luxury Queen Room
Guest User
My stay began on a disappointing note. I arrived at the lobby on a Sunday afternoon and waited nearly 40 minutes before anyone attended to me. Although I was clearly in line, a couple of other guests approached the desk and were assisted before me. I expected the concierge or front-desk staff to notice the situation and assist guests in the order they arrived, but unfortunately, that did not happen.
Once I was finally checked in, I was assigned a room on the fourth floor. The room itself was acceptable. I generally do not have particularly high expectations regarding hotel-room ambience, as I find that it often does not vary significantly across hotels, regardless of their star rating.
What I found especially unreasonable was the hotel’s pricing. Items available in the room, such as a Snickers bar priced at ₹155 and a packet of Lay’s priced at ₹55, ***** with peanuts and carbonated drinks, were listed at several times their normal retail prices. The markup was so excessive that it made me wonder whether the hotel actually wanted guests to consume these items or was simply trying to impose an unnecessary and inflated expense.
The same applied to transportation. The hotel quoted ₹1,800 plus taxes for a sedan to the airport. I booked an Uber for the exact same journey for ₹699. Charging well over twice the market price—and then adding taxes on top of it—is frankly absurd. Hotel convenience may reasonably come at a premium, but this felt less like a premium service and more like an attempt to take advantage of guests.
The complimentary breakfast, however, offered a wide variety of options and was probably the most redeeming part of the stay.
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Price per night fromMXN$1,016
Posted on Jan 9, 2025
Anonymous User
It was a cheap Ibis brand hotel, but the room facilities were quite old and the water facilities were very worn out. Breakfast was for locals only and there was very little for foreigners to eat. There were no convenience stores nearby, so it would have been nice to have a mini shop.
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Price per night fromMXN$816
Posted on Apr 11, 2025
Guest User
good services and location. silent atmosphere good food and variety of breakfast. the only problem was that in online booking it is shown smoking is allowed where in it is a non smoking property. should change it becomes difficult for smokers
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Price per night fromMXN$569