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Posted on Sep 19, 2026|Cosy Apartment
Guest UserWe were so impressed with the apartment upon check in. However I was incorrectly charged double taxes. Travelled with 2 adults and 3 children. Additionally you are charged 10 euros administrative fee. I was not aware of this by my booking provider beforehand.
We were provided with all the access codes (three in total) and 2 different emergency contact numbers.
We arrived back with our daughters late at night, to not be able to enter the building as the door would not open. The access codes were correct but the door appeared to not be responding!
Passers by stopped to try and assist, we shouted out to those in the building but no joy. We called both emergency telephone numbers but no one answered.
We literally did not know what to do at this point and was close to calling the police as our passports and belongings were in the property.
Fortunately the restaurant owner next door, happened to be drinking alcohol in the nearby bar, and after near on 15 mins (felt like 30 mins) but been advised it was closer to 15 minutes, he was passing by and thankfully for both the hotel and us, he was able to assist. He mentioned he has been provided with spare keys and was hopeful they still worked.
The following day, the receptionist, hugged us and told us her boss would be compensating us for the safety issue and worrying situation we had been put in.
I appreciated this approach and she said he would be in touch on Monday. I had to follow up on the Tuesday as I had not heard anything.
After a lot of back and forth we have not been compensated anything. Instead have been told the situation was sorted by the neighbour (thank goodness he was in a nearby bar drinking!) we have also been told we would receive a discount for future stays. When asked, we have never been told what the discounts are, so we feel we have been completely misled.
It is a shame as the apartments once inside, are lovely, but the management and the lack of safety and the worry, have completely let this place down.
Please make sure you are charged correctly for your city taxes.
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Price per night fromS$ 312
Posted on Apr 11, 2026|Small - Twin
Guest User
Very satisfied with our stay. It was our first time in Paris, and the hotel truly matched our expectations of the city. The location was easy to find, and the neighborhood felt safe. We had no trouble finding cafés and delicious croissants nearby. The front desk service made us feel right at home. There was a handwritten welcome card and cookies in the room, and the decor had a lovely French touch. We would definitely choose this hotel again next time!
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Price per night fromS$ 387
Posted on Jul 23, 2026|Classic Double Room
Guest User
Well concetualised hotel based on literature. This one was Marcel Proust. If you are keen to literature, you should stay in this hotel. Lobby was well designed with classic + modern style, the room was spacious enough with necessary amenities. Big Juliet balcony window but double glazed so no noise heard even it’s on the main road. High ceiling and bathroom ok. Sometimes when you go concept hotel, I could be quite tacky but this one was really well presented. Good bed and linens. Double bed larger than normal double bed. Staff members were helpful and even brought a bulb to fix the light.
I will stay in this hotel again.
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Price per night fromS$ 223
Posted on Sep 11, 2024
Aveline
I thoroughly enjoyed my stay at Artus Hotel and I was lucky to chance upon this hotel during my search. There are so many options and recommendations out there. I'm glad I chose this hotel for my maiden trip to Paris.
First, the location. I can walk to the major landmarks like River Seine, Louvre, 'Dorsay museum, Notre Dame, etc. It is located close to St Germaine, so there are many charming streets to roam about and many options for food and supplies. I feel safe wandering around on my own as a solo female traveller.
Second, the place is tastefully decorated. I like my room which has windows that overlook the streets as well as the decor. The bed is so comfortable that I slept very well during the three nights I was there. The housekeeping staff also kept the room clean and I like that the hotel embraces environmental practices. The only thing is that the yellow lights in the room can be a bit dim, but the white light used in the bathroom is bright.
Third, the staff. I was greeted by a lady when I checked in and she is so understanding, patient and nice with me. I would like to commend her for her great personality and attitude, but I missed getting her name. The other staff I met are equally friendly and nice (two young ladies, one named Li/Yang; and another gentleman). Even if they don't know something, they will look up the information for me. They will also provide me with recommendations. I also must compliment the driver who picked me up from the airport and drove me to the airport (hotel transfers). He is very polite and considerate and he makes me feel at ease when i was travelling in his car. Even the gentleman who helped me with my luggage wore a big smile on his face. Thank you to everyone I've met during my stay and which made my experience a pleasant one.
I learned only on my last day that they have another sister hotel a few steps away. One of the staff recognized me and invited me to take a look inside. Again, the place is tastefully done. If I have a chance to be back in Paris, I will check out both Artus Hotel as well as this hotel. I would also like to take this opportunity to make a request to the guests who are going to stay in the hotel - let's make an effort to treat the room as if it is our own. That way, the hotel will stay in a good condition for a longer time and future guests will get to enjoy the stay as much as I did. Thank you :)
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Price per night fromS$ 606
Posted on Jul 26, 2026|Premium Room With Eiffel Tower View
Guest UserOur room faced the upper half of the Eiffel Tower, which was quite nice. It was also much larger than other room types, finally feeling like a place designed for living. At over 3,000 euros a night, I guess there's a reason for the price. You can eat downstairs, and they offer luggage storage, but the area is packed with restaurants and doesn't feel very secure; it's like anyone could just walk in and take something. The complimentary spa is just a bath and sauna in the basement. There's a Nespresso machine. Bus 28 stops right outside and goes to many places like Avenue Montaigne and the Eiffel Tower. The M8 metro takes about 8 minutes to walk to. For a four-star, it's alright, probably good for an older hotel. But at over 3,000 euros, this size still feels a bit pricey.
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Price per night fromS$ 343
Posted on Jun 22, 2026|Classic Room With Double Bed And Single Sofa
AMY·zhouThe cleanliness was passable – at least I didn't get bitten by bugs, but the bugs in the elevator lobby were a different story...
The environment was decent. Many European tour groups stay here. The hotel is right next to the subway, and our room was on the side closer to the park, so it was very quiet.
One time, we left the room with the key card in to keep the power on, but when we came back after grabbing a bite, the key card was gone. I went to the front desk to ask about it. I told them it's fine if they remove it, but they should leave it on the counter. Otherwise, what if they accuse me of missing a card, or what if they use a key card to enter my room whenever they want? A middle-aged woman, who seemed like a local French person, was incredibly arrogant. She didn't even look at me properly and simply replied, 'We just took it out.'
The bathtub drain was clogged, so I had to pull out the stopper every day.
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Price per night fromS$ 255
Posted on Sep 3, 2026|Cozy Double Room
Guest UserWe had an overall decent stay, largely thanks to the excellent location, which makes getting around very easy. However, the hotel falls short in several key areas.
The room is very small, and the bathroom design is poorly executed: whenever you take a shower, water overflows and floods the main room. Furthermore, be prepared for hidden surprises regarding amenities-you have to pay extra to use the swimming pool, even though the hotel's website suggests it is freely accessible or included.
As for breakfast, it is scarce and basic. While it is okay in a pinch, it definitely leaves room for improvement. It's an acceptable hotel if location is your absolute top priority, but it needs upgrades across multiple areas to justify its value.
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Price per night fromS$ 272
Posted on Jul 18, 2026|Classic King Room With Balcony And Garden View
Guest UserOhhhh, it’s good deal actually, near the tower with that price, but we almost cannot book the tower view hotel unless you book it before 1 year, by the way, you can see the tower when you have the breakfast in the hotel. The service is maybe good, if you need a can opener, you have to pay the service 10 euros. I would like to pay10 even 20 euros, but I don’t like to be pushed.
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Price per night fromS$ 726
Posted on Jun 22, 2026
Guest UserI booked two rooms, and the location, room layout, and everything else were excellent. The only issue we encountered was that the air conditioning in one of the rooms broke on the first night. The hotel provided two fans and arranged for us to move to a new room the next day. Trip.com's customer service actively helped us communicate and coordinate, and even provided some compensation, so I'm giving the platform a five-star review.
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Price per night fromS$ 513
Posted on Sep 22, 2026|Bed In 8 Beds Dormitory - Ensuite
Damian BorsiakAmazing location, positive. Ok restaurant (great Saiful service!) / social area without AC
Challenges:
- don't arrive too early before checking-in, expensive locker makes it difficult to leave luggage and go into the city if you travel on a budget
- possible long queue when check-in, many tourist groups arriving
- beds - no privacy curtains, big minus
- beds and rooms quite clean
- 8 people mixed dormitory, you sleep with both male and female party teenagers and >40 yo adults from all around the world - I had an explosive mix in my dorm (to mention most Brazilian? girl exchanging loud voice messages at 1 am night)
Overall good spot for a night but rather not longer stay
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Price per night fromS$ 33