my experience, highlighting both the positives and areas for improvement.
On the positive side, the location of the hotel is very convenient, being just a 10-minute walk from the Eiffel Tower. There is also a K-Mart located on the corner of the hotel, I found the items there to be relatively expensive. Within walking distance, there is a Monoprix supermarket that offers a wider variety of products at better value.
I found most of the staff to be friendly and helpful, which contributed positively to my stay. However, I did encounter one staff member who did not respond to my request, which was disappointing. I would also recommend future guests complete online check-in in advance, as it allows for a quicker key collection upon arrival.
That said, there were several aspects that could be improved. There was no daily cleaning service provided during the stay, and guests are required to dispose of their own rubbish, which was inconvenient. Additionally, the sink in my room was choked, and unfortunately, the lift was not working during my stay. There is no concierge service, and guests are required to pay between €4–€7 to use the baggage lockers. Lastly, I found the city tax to be quite high, which added significantly to the overall cost of the stay.
Overall, while the location and most of the staff were great, addressing the maintenance issues, service limitations, and overall cost concerns would significantly enhance the guest experience.
