Room smells awful, parang amoy lumang gamit , lalo na yung banyo, ang baho! parang amoy pawis na natuyo ang amoy, maybe yung mop na ginamit nd malinis, shampoo & conditioner luma din mukhang hindi nagrefill, yung labatory barado, yung maliit na unan nd bagong palit ang cover, amoy anit na! Ewww.pero isang tawag lang gagawin naman nila lahat,tho nice location , malapit sa lahat, staffs are very friendly & accomodating naman. Breafast is good! Over all stay ok naman. 👍
Staff are great. Place is stunning and you can see the Taal Volcano from the balcony. The infinity pool has a stunning view as well. The place and ambience are superb. Will definitely come back again and it is highly recommended
Ponter Fino hotel is my favorite hotel for staycation. However, during my stay on Jan 1, 2026, they checked me in so late. Later than 430pm. The reason was there were still guests in the suite room assigned to for late checkout which I think was unreasonable. They coudn't even find alternative room for me. Worst case, they promised to deliver my luggages (although they said attendants were busy which I understand) However, it took unresonably long enough knowing there are attendant / staff who seemed to be free and just volunteered to deliver them only when they saw me carrying the trolley. So I refused to let them carry my stuff and pushed them all by myself from the lobby to my room located at 2nd floor so still need to carry all of them upstairs (back and forth). They offered late yes but out of ego, disappointment, and dissatisfaction, I told them don't help me and I'll do ot myself.
Hotel itself was good and beat if you have kids.
The only problems I encountered.
1. Hotel website had technical glitch on their system which expose my data to scammer.. Scammers started texting me pretending they are from the hotel staff. Though operational manager mentioned me that they are doing improvements.. Unfortunately personal information was already leaked out.
2. Easter egg hunt was not fully organized.
They cannot controlled the parents going in front and kids are running everywhwre during the activities.
Egg hunting was not so good because some of kids did not get any eggs.
Overall just good but not awesome I think this the 2nd and last time I will visit the hotel.
The staff are very friendly, and the room is clean with strong air conditioning and reliable Wi-Fi. There’s also plenty of parking available.
However, the bidet needs replacing, and the breakfast buffet has a limited selection. The food we tried lacked flavor, which was disappointing. This is our second stay, and we had hoped the food would have improved, but unfortunately, it hasn’t.
That said, we would still return here when we need a place to relax and reset from work.
Hotel environment is clean and staff is friendly. Room is clean and tidy. View facing opposite mall is good. Breakfast is good. Lose my access card and the staff response is fast and deactivated the missing card. Then make a new one for me.
The food was delicious with a great variety, and everything was well prepared. The staff were incredibly accommodating, friendly, and always willing to help, which really made the experience even better. The amenities were excellent, well maintained, and added a lot of comfort to the stay. Overall, it was a very pleasant experience and I would happily recommend this hotel to anyone looking for a relaxing and enjoyable stay.
The location itself is very nice. Really 'monticello', a small mountain. It is easy to find, if driving, Hotel Monticello is between the Tagaytay-Nasugbu road and the Mendez road. This hotel is between the highway and the normal way (if you call it that). Not very new, actually the hotel is a bit old. That is its downside. But still okay with us. Just five floors high, the view is already magnificent. Or maybe where you are situated. Mind you, the white orchids that greet you when you come in are all very nice and very healthy! Overall, Tagaytay is a cool region, and it is windy. so even without electric fan or aircondition, the air is cool. Take a scroll down at the pool area, pass some time enjoying the air, or be misted with the light drizzle, now that's something!
Very Good
34 reviews
8.8/10
Price from
JPY 8,875
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7.1/10
Rrina chinIt has always been relaxing and homey to stay at Canyon Cove. My husband and I have been its customers since 2018 (except during pandemic era). There are quite a lot of improvements in terms of home and continuous ramp-up of its services - staff have become more attentive, accommodating and helpful.
However there certain things that I, personally would like to see retained like - the wooden windows which add nostalgia and old style appeal to it. It’s like a fusion of old and new - modern TVs, new ACs, working safe (for valuables), electronic doors and the old personal ref (kindly fix lavatory
faucet in room 507).
I love the breakfast buffet - the coffee is superb…the by-request egg cooking has a long waiting line (the cooked eggs I believe would be good already unless you increase the number that cooks the by-request omelette). We also love the sinner grilled food by the sea. One comment on the free dinner though (for the condo presentation). it lessens the crowd for the dinner cook-out, it somehow getting abused by people. The cook-out dinner has become sad when it used to be so much fun.
Hoping to see more improvements like building ramps to the beach for seniors to enjoy the sea.
Over-all it was fun, relaxing and lovely to experience Canyon Cove and God’s beauty surrounding it. I will keep coming back.
AAnonymous UserRoom smells awful, parang amoy lumang gamit , lalo na yung banyo, ang baho! parang amoy pawis na natuyo ang amoy, maybe yung mop na ginamit nd malinis, shampoo & conditioner luma din mukhang hindi nagrefill, yung labatory barado, yung maliit na unan nd bagong palit ang cover, amoy anit na! Ewww.pero isang tawag lang gagawin naman nila lahat,tho nice location , malapit sa lahat, staffs are very friendly & accomodating naman. Breafast is good! Over all stay ok naman. 👍
TTere SolivenThe staff are very friendly, and the room is clean with strong air conditioning and reliable Wi-Fi. There’s also plenty of parking available.
However, the bidet needs replacing, and the breakfast buffet has a limited selection. The food we tried lacked flavor, which was disappointing. This is our second stay, and we had hoped the food would have improved, but unfortunately, it hasn’t.
That said, we would still return here when we need a place to relax and reset from work.
GGuest UserI rarely leave voluntary feedback for hotels we stay at,
but this one definitely deserves it.
Brittany Hotel is fairly new. We have been meaning to try it for a while since we always pass by it along Daang Hari. We initially booked just an overnight stay to relax a bit. Unexpectedly, we ended up coming back the very next day when we needed a place to stay for another three days and two nights. I asked the same receptionist, Ken, who assisted us during our first check-in if the deluxe room we previously stayed in was available, as we preferred it. They didn’t say whether it was, but instead informed us that they had upgraded our room to a premier one at no extra cost! It was such a pleasant surprise, especially since it was only our second visit. We really appreciated this thoughtful gesture, which made our stay even more enjoyable. A big thank you to Ken for being so helpful and kind. The level of service really stood out.
The overall vibe of the hotel is really nice. It's quiet, very clean, and has a cozy atmosphere. The staff are friendly and accommodating. Although we weren’t able to try most of the restaurant’s menu since we always came back late at night, the food we did try was enjoyable, and the coffee was surprisingly good. While the hotel might feel a bit limited for some, as it's still new, we had a great stay overall. It has quickly become our favorite among all the hotels we’ve stayed at. 😁 We hope they continue to provide great service and even improve it further, especially the facilities and amenities. We’ll definitely be coming back and recommending this place to our friends and family.
AAnonymous UserHotel itself was good and beat if you have kids.
The only problems I encountered.
1. Hotel website had technical glitch on their system which expose my data to scammer.. Scammers started texting me pretending they are from the hotel staff. Though operational manager mentioned me that they are doing improvements.. Unfortunately personal information was already leaked out.
2. Easter egg hunt was not fully organized.
They cannot controlled the parents going in front and kids are running everywhwre during the activities.
Egg hunting was not so good because some of kids did not get any eggs.
Overall just good but not awesome I think this the 2nd and last time I will visit the hotel.
NNelson21Hotel environment is clean and staff is friendly. Room is clean and tidy. View facing opposite mall is good. Breakfast is good. Lose my access card and the staff response is fast and deactivated the missing card. Then make a new one for me.
NNicoNOverall happy with my stay. The room was comfortable; the property is conveniently located by the highway. (caveat, at night you will hear motorists pass by but this should be already taken into account given clear proximity) Staff were friendly and accommodating; I felt attended to as a guest.
There is on-site parking however limited but I attribute this to my timing of stay; there was a multi-day event hosted at the same time so I feel the lack of parking was taken up by participants staying at the hotel who arrived earlier in the week.
The breakfast buffet was not excellent, but not inedible either. You get what you pay for. The dining area was clean and orderly so at least there's that.
I slept well here, I'm generally happy to have booked this as my accommodation.
GGuest UserThe service is actually good, and all the staff are accommodating and helpful. However, when it comes to the room, it’s best to manage your expectations talaga since the hotel is already quite old. The room was clean, but the flooring looked worn and did not really match the pictures provided here. Also, they do not provide bathrobes, which was disappointing because it was stated as part of the room amenities.
AAnonymous UserWas not expecting the Orchard Lane’s Superior Apartment bedroom was that run-down, the blankets were the worst of all we experienced in all our get-away stays, booked for 6 adults and 2 kids and they were expecting us to only use 2 blankets from the main room, extra blanket charged at 500php, the whole stay was compensated by the pretty sunset view outside, got foul smell at night from the main bedroom, we cannot figure out where the smell was coming from, walls were thin even the bathroom as you can hear other guests talking,it was a once in a lifetime experience as you will not likely to go back else you may want to try day tour instead. Do take note the sliding door connected to balcony were almost unscrewed so needs to take precaution in opening.
GGuest UserThe food was delicious with a great variety, and everything was well prepared. The staff were incredibly accommodating, friendly, and always willing to help, which really made the experience even better. The amenities were excellent, well maintained, and added a lot of comfort to the stay. Overall, it was a very pleasant experience and I would happily recommend this hotel to anyone looking for a relaxing and enjoyable stay.
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