Posted on Mar 26, 2026
Guest UserThis hotel has an excellent location — right in front of Hisayaodori Subway Station Exit 4, which made getting around extremely convenient. There’s also a 7-Eleven just next door, and right behind the hotel is a lively district filled with restaurants, cafés, bars, supermarkets, and malls. It connects directly to Oasis and Sakae, so everything is within easy walking distance.
I chose a shower-only room since I rarely use a bathtub. The sink being located outside the bathroom was actually a plus for me, as it provided better lighting for makeup. The room also had a large window, which made the space feel more open and comfortable.
One of the main reasons I didn’t use the shower much is because the hotel has a really nice public bath. It’s very comfortable, with both indoor and semi-outdoor areas. I absolutely loved this facility — it was definitely one of the highlights of my stay.
The hotel also collaborates with a luggage courier service that can send your suitcase to a building next to Nagoya Station (not directly inside the station), which is very convenient.
I booked a room with breakfast, and although the selection was simple, everything tasted really good. There were real, hearty dishes, soup, some Western options, as well as desserts, coffee, and tea — all complete and very comforting. Some of the menu items also changed daily, which I really appreciated. I was very happy with the food overall.
The lobby is beautiful, with high ceilings, large windows, and very comfortable sofas. The staff were generally helpful, but I did encounter one issue. Aside from 2 staff members (who I believe may have been of Indian descent), the Japanese staff did not speak English. While I understand this can happen, I think having basic English skills would be very helpful, especially since this hotel accommodates many international guests.
When I asked about the luggage courier service, I felt like I was being passed around between staff. Another staff member came out to assist, but unfortunately, they also did not speak English and did not attempt to use a translation app. Instead, they tried to explain using pen and paper, which made the situation quite confusing. I felt there was very little effort to communicate clearly, which was a bit frustrating.
Overall, I really enjoyed my stay at this hotel. It has great facilities and an unbeatable location. I hope the communication aspect can be improved, as I would definitely stay here again when visiting Nagoya. Thank you!
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Price per night fromHK$ 470
Posted on Jun 9, 2026
Guest UserThis hotel is conveniently located on the 15th floor of Nagoya Station Gate Tower Mall. Floors 9-10 house Bic Camera, and Uniqlo and GU are on the 11th floor, making shopping incredibly easy. There's also a popular restaurant on the same floor that often hosts lively events. You'll even find a pharmacy and convenience store on the same level.
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Price per night fromHK$ 1,212
Posted on Jul 7, 2026
Guest User
Facilities: The room isn't small for Japan, and it cleverly utilizes every corner. You can open your suitcase without obstructing the walkway.
Cleanliness: If you want your sheets changed daily, you can place the change card on the bed. However, there's always a lingering smell in the bathroom and toilet.
Environment: Located in the Sakae shopping district, it's super convenient for shopping. You can use the underground mall to reach major department stores when it's raining or hot. The hotel is in the Chunichi Building, and the Montbell store on the 2nd floor offers tax refunds and has a good selection of goods.
Service: The front desk staff always greet you when you pass by. The room view is excellent.
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Price per night fromHK$ 1,255
Posted on Apr 10, 2026
Guest User
We stayed at the Pacific Side which is newer. The rooms are quite spacious, and the bathroom is very big for Japanese standards. The view of the bay is very nice and peaceful. The room design is quite new, and the hotel is directly connected to the airport entrance, all indoors. Highly recommended.
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Price per night fromHK$ 459
Posted on May 21, 2026
Anonymous UserThe room was larger than I expected, and the view was fantastic, offering a partial glimpse of Nagoya's city center. The hotel is located on a relatively busy street, so even when returning late as a solo traveler, I felt quite safe. The room's furniture and fixtures were a bit dated, but that didn't bother me as it was very clean. I could fully open my suitcase on the floor and still move around freely, which was very comfortable.
The soundproofing could be better; I could hear doors opening and closing in nearby rooms, and occasionally faint conversations, but it was still within an acceptable range for me.
There's a Family Mart on the third floor, accessible by elevator, and the bus terminal is also there. This is incredibly convenient for tourists planning to take a bus to more distant destinations. On my last day, it was also very easy to take the Meitetsu Line to the airport. Highly recommended!
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Price per night fromHK$ 457
Posted on Apr 10, 2026
Guest User
I rarely write reviews, but this hotel made our family trip in Nagoya a complete disaster. We booked for two adults and two children. At check-in, the staff said our booking only allowed four people and refused to let my husband even step into our room to help us unpack — even though he wasn’t planning to sleep there that night!
I explained, again and again, that we were traveling as a family and were more than willing to pay extra for one more person. But the staff kept repeating the same rule with zero flexibility or empathy. My husband had no choice but to book another hotel for the night, leaving me and the kids alone for what was supposed to be a happy family holiday.
The next morning, things got worse. They continued to treat us coldly and wouldn’t allow my husband to enter, even just to help with the luggage. After so much stress, I decided to check out early—losing one night’s payment—because I simply couldn’t stand how heartless and unaccommodating they were.
Only when we were packing to leave did they suddenly offer to “upgrade” us to a larger room for extra money. But by that point, the damage was already done.
I’ve stayed in many hotels in Japan and always admired the hospitality here, but this was truly the worst experience I’ve ever had anywhere in the world. They showed no kindness, no understanding, and no respect toward families. I strongly urge anyone traveling with family to avoid this hotel.
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Price per night fromHK$ 1,382
Posted on May 17, 2026
itszxGreat variety of amenities provided in the lobby, and room is good. They also offer washing machine for 600 yen, which helps with our laundry management throughout our trip. Located in a decently nice place as well, just a 5-8mins walk to the nearest train station, and its near Odori Park as well. They provide 1L of water daily as well.
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Price per night fromHK$ 444
Posted on Jun 2, 2026
Vicky CaiThis hotel is super convenient, just about a 10-minute walk from Nagoya Station, which is perfect if you're catching a JR train. Downstairs, there's an Ichiran Ramen, a convenience store, and an underground shopping street, so you don't have to worry about bad weather when you're out and about. The room itself is a bit small; it was a tight squeeze to open two large suitcases. However, the yukata (robe) was really comfortable, and they even have a public bath, so it really has everything you need (you can also grab face masks at the front desk).
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Price per night fromHK$ 467
Posted on Dec 1, 2025
_M1377179****
Great location, and the service is truly commendable. It has the same vibe as Onyado Nono in Tokyo and Osaka, and I later realized it's indeed from the same hotel group. I really love unwinding with a soak in the hot springs after a day of exploring. The breakfast also offers a good variety and quality.
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Price per night fromHK$ 694
Posted on Apr 5, 2026
S S T
Great Legoland Hotel and wonderful kid friendly facility provided, including kid play zone - Keep playing Lego. My kid enjoyed so much. Large room with treasure box quiz in room as gift. Good location and car parking area nearby, less than 10min walk distance. Adjacent to Legoland Japan. Fantastic buffet breakfast offered to visitors. Strongly recommended if you like Lego!
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Price per night fromHK$ 3,853