The sunset in the hotel is very shocking. The place is a bit hard to find. On a small mountain road, drive next to the gas station, go up the mountain, and then you will see the beautiful sunset. Parking is very convenient, dinner is good, not expensive, almost like Venice, two people eat about sixty euros The hotel is very clean, there are slippers inside, European hotels are very rare, the waiter also helps with luggage The breakfast is particularly good, with a variety of local Tuscan fruits and lots of coffee.
This hotel is a good base for exploring Tuscany. The staff were polite and friendly.
However in my opinion this is not worthy of a 4 star rating. It was pretty basic, thin towels, no robes, we just had bare walls in a small room. This is a 3 star hotel in my opinion. It’s fine but if you like luxury then you need to go elsewhere.
This is the best hotel in every way.
This is an impeccable hotel with fantastic views of the Tuscan countryside, clean bedrooms and bedding, clean bathrooms, very friendly staff and a great breakfast.
I am strongly recommending it to my friends and acquaintances.
During my trip to Rome, after shopping at The Mall Firenze and visiting Florence, I stayed at this hotel 30 minutes from Florence for a day, and returned to Rome via Siena and Bagnoregio for a 2-day, 1-night schedule.
We recommend checking in a little early to see the fantastic Tuscan sunset. This is a hotel I definitely want to visit again.
It is in the suburbs of Florence, feels relatively safe, and is quite close to the old town.
Quite pleasantly surprised, with a retro manor style, comfortable environment, and swimming. It's just that the room equipment is a bit old, the cabinets and other things are relatively antique, and the sound insulation is relatively poor. It depends on whether the style is acceptable to the individual. I personally think it has a unique charm. The mattress is also very comfortable.
The breakfast is delicious, and the wine for dinner is also good.
Hotel near Florence Historic Center,Florence9.4% of visitors choose this area
MMarcos 3052025.01.14
Villa Tortorelli is a charming mix between a bed-and-breakfast and a hotel. My experience here was mostly positive, and while there were a few minor issues, I could tell that the staff genuinely does their best to run the villa as smoothly as possible.
Check-in & First Impressions
The first thing to note is that the villa is designed to work with automated check-in processes, which is great for most travelers. However, it could be better explained to future guests to avoid any confusion. Not everyone will have a working phone or data plan when they arrive in Italy, and it’s important for the villa to have a backup plan in case guests are unable to connect.
One simple suggestion would be to provide Wi-Fi access at the entrance of the villa and share the network name and password with guests before their arrival. This would make it easier for everyone to access the automated system without any issues.
Room & Comfort
I stayed in the Deluxe Suite, located on the first floor of a three-story villa, right next to the breakfast room. At first, I was concerned about noise, but the thick, heavy door completely blocked any sounds from the breakfast area. I never heard a thing in the morning.
The room has blackout curtains that provide great privacy and darkness, which I really appreciated. The bathroom was newly renovated with luxury finishes, including stone walls that give it a high-end feel. The room was clean, and the daily housekeeping service kept everything spotless, with fresh towels replaced daily.
One of the standout features of Villa Tortorelli is Karen, the person in charge of breakfast service and housekeeping. She is incredibly attentive and hardworking. She ensures that guests are well taken care of, and the breakfast is always well-prepared and served hot. Honestly, if they lose Karen, the villa would lose two stars in reviews. She is one of their greatest assets.
Breakfast Experience
The breakfast service was excellent. The food is prepared fresh every morning, and Karen makes sure there is always a variety of hot and cold options available. The breakfast room is cozy and inviting, with plenty of choices to start your day off right.
The Villa’s Atmosphere & Location
The villa is peaceful and surrounded by greenery, making it a relaxing place to stay. It’s also within walking distance of all the major tourist attractions in Florence, which makes it very convenient for exploring the city.
One Minor Issue
The only negative point during my stay was that the room felt quite cold when I first arrived. However, I reached out to the WhatsApp help service, and the heating system was adjusted quickly. Within a short time, the room felt much warmer and more comfortable.
Final Thoughts
Overall, Villa Tortorelli is a great option for those looking for a peaceful, well-located stay in Florence. The automated check-in system could use some improvement to avoid any potential issues for guests without a data plan, but aside from that, the rooms are clean and comfortable, the breakfast is excellent, and the staff is very attentive.
Would I stay here again? Yes, especially for Karen’s service and the peaceful villa atmosphere!
The location is very convenient, just a few minutes' drive from the mall. The hotel looks very quiet and full of flowers. It's on a slope that turns up from the main road, a bit away from the street. There's also parking. Breakfast is included.
The three of us stayed in room 1, which has four rooms. It's two stories high.
But I discovered a problem at night. When there were a lot of large cars passing by, the noise in my room (with the windows closed) was extremely loud. A large car passed by every three minutes, and I couldn't sleep all night. It's quiet late at night, but the noise from the cars was very loud. They also have two other floors (for a total of three), and I'm not sure if the other two are noisy. If not, this place is quite nice.
A truly beautiful hotel with nicely sized rooms and all the essential amenities. Comfortable bed and very nice bathroom amenities. The shower was very comfortable, although it was a bit difficult to keep the water in the shower stall without wetting the bathroom a bit. Excellent breakfast. Very friendly staff. A truly positive experience.
The room is very large and very comfortable in Italy, with a small garden (but very tasteless, semi-open, more than a parking space), and the vineyard of the winery outside the window. We booked an extra wine tour from the official website and it was also very interesting. The key is that the price is reasonable relative to this area, and the overall recommendation
Very Good
56 reviews
8.9/10
Price from
€ 133
per night
Check Availability
See All 4-Star Hotels in Tuscany
Latest Reviews for Tuscany Hotels
See all
8.1/10
Very Good
GGuest UserExcellent location, excellent treatment and service by all the staff, especially by the receptionist who is there in the mornings and who knows how to speak Spanish. Their kindness and attention: exceptional, the fact that it has a swimming pool, even if it is small, to take a dip especially in summer, with the heat that it is, is an important point to take into account, and although I have read that they do not warn that it does not have an elevator and that in many cases, like us, they send you to the second floor with many steps, it is true, but they also take your suitcases up and down.
Without a doubt, I will stay at this hotel again on my next trip to Florence.
GGuest UserIt's in a great location, 7 minutes from the station and 10 minutes from the Ufutzii Museum, but it was hard to find because there was no hotel sign! I was standing 10 meters away, but I couldn't find it even after walking back and forth, so I asked a nearby hotel staff member, who pointed to a small door and said, ”It's right there.” I pressed the intercom, had it opened, went up to the third floor, and finally checked in. The room was cute, and when I told them I was leaving early in the morning, they were flexible and said, ”I can make breakfast at the breakfast shop and have it delivered the day before.” There was a shower, a refrigerator, and bottled water for the bed. If you leave the room and go up one level, there is a shared terrace with a view of the roofs of the ancient city. If the check-in goes smoothly, it's a great place to stay.
MMarcos 305Villa Tortorelli is a charming mix between a bed-and-breakfast and a hotel. My experience here was mostly positive, and while there were a few minor issues, I could tell that the staff genuinely does their best to run the villa as smoothly as possible.
Check-in & First Impressions
The first thing to note is that the villa is designed to work with automated check-in processes, which is great for most travelers. However, it could be better explained to future guests to avoid any confusion. Not everyone will have a working phone or data plan when they arrive in Italy, and it’s important for the villa to have a backup plan in case guests are unable to connect.
One simple suggestion would be to provide Wi-Fi access at the entrance of the villa and share the network name and password with guests before their arrival. This would make it easier for everyone to access the automated system without any issues.
Room & Comfort
I stayed in the Deluxe Suite, located on the first floor of a three-story villa, right next to the breakfast room. At first, I was concerned about noise, but the thick, heavy door completely blocked any sounds from the breakfast area. I never heard a thing in the morning.
The room has blackout curtains that provide great privacy and darkness, which I really appreciated. The bathroom was newly renovated with luxury finishes, including stone walls that give it a high-end feel. The room was clean, and the daily housekeeping service kept everything spotless, with fresh towels replaced daily.
One of the standout features of Villa Tortorelli is Karen, the person in charge of breakfast service and housekeeping. She is incredibly attentive and hardworking. She ensures that guests are well taken care of, and the breakfast is always well-prepared and served hot. Honestly, if they lose Karen, the villa would lose two stars in reviews. She is one of their greatest assets.
Breakfast Experience
The breakfast service was excellent. The food is prepared fresh every morning, and Karen makes sure there is always a variety of hot and cold options available. The breakfast room is cozy and inviting, with plenty of choices to start your day off right.
The Villa’s Atmosphere & Location
The villa is peaceful and surrounded by greenery, making it a relaxing place to stay. It’s also within walking distance of all the major tourist attractions in Florence, which makes it very convenient for exploring the city.
One Minor Issue
The only negative point during my stay was that the room felt quite cold when I first arrived. However, I reached out to the WhatsApp help service, and the heating system was adjusted quickly. Within a short time, the room felt much warmer and more comfortable.
Final Thoughts
Overall, Villa Tortorelli is a great option for those looking for a peaceful, well-located stay in Florence. The automated check-in system could use some improvement to avoid any potential issues for guests without a data plan, but aside from that, the rooms are clean and comfortable, the breakfast is excellent, and the staff is very attentive.
Would I stay here again? Yes, especially for Karen’s service and the peaceful villa atmosphere!
TTom loves to travelMe and my partner stayed 3 nights in the hotel, we had forgotten a travel adapter and the staff were so kind and gave one to us. The staff all went above and beyond especially the receptionist Valentina. Breakfast was great, just what you need to start the day. Bed was super comfortable and the shower was great. It was extremely convenient to walk from the hotel to everywhere in Florence, and right next to Santa Maria Novella station. We visited in December and were happy to have hearing in the room. Couldn’t have asked for a better stay.
GGuest UserHotel is 10 minute walk from the main train Station
And easy walking distance to the main City atraction
The hotel room is small size double, we had a room with a pool view and a balcony, very clean, bed linen are change evry day, pool is small, but we were lucky to find sunlounges when we need it, but most of the time the pool area was full.
Breakfast îs very very good, plenty choices, quality food, fresh juices, even ice cream... 🙂
The only thing we prefered was a shower instead of bath and perhaps the bath panel bath longer lenght as the bath become a pool, the panel does not hold the water spray
We love our stay with this place, and book again
AAThe hotel is located in a very small town. The hotel itself is good. I got a new room, there was no noise. Very clean, cleaned every day. Of the shortcomings I can note: no shampoo, a poorly working refrigerator and no glasses in the room.
I asked for glasses at the reception, they sent me to the bar, where they gave me plastic glasses.... I took glass ones myself, since I do not drink from plastic.
The hotel and Tirrenia itself are an ideal place to distance yourself from the world. Life in the city freezes at 8-9 o'clock. There is nowhere to go.
A good supermarket and several restaurants are a 2-minute walk from the hotel. The food in none of them was particularly impressive.
The sea is gorgeous. Very clean. The beach is also kept clean.
Pisa is a half-hour bus ride from the hotel. There is nothing to do there, except for visiting the tower, but it is not long - 30 minutes maximum.
Thank you for the rest.
GGuest UserI recently stayed at this hotel and found it to be a solid choice for budget-conscious travelers. The price was very reasonable, offering great value for the quality provided. The room was spacious, modern, and impeccably clean, which was a pleasant surprise given the affordable rate. It felt fresh and well-maintained, making my stay comfortable.
The hotel includes breakfast in the room rate, which is a nice touch, but the selection was disappointing. The food lacked variety and quality, with limited options that didn’t cater to diverse tastes. It was sufficient to start the day, but don’t expect a standout dining experience.
The hotel features a pool, which is a great amenity, but it’s quite small and can feel crowded if multiple guests are using it. It’s fine for a quick dip, but not ideal for serious swimming or lounging.
Location-wise, the hotel is a bit far from the city center, which might inconvenience some travelers. Public transportation options, particularly buses, are limited in the evening, so plan accordingly if you intend to explore the city late. A taxi or rideshare might be necessary for evening outings.
Wi-Fi is available throughout the property, but the connection is slow and unreliable at times, which could be frustrating if you need to work or stream content. For casual browsing, it’s manageable, but don’t expect high-speed performance.
The service was satisfactory—staff were polite and responsive, though not overly warm or proactive. Check-in and check-out were smooth, and basic requests were handled efficiently.
Overall, this hotel is a good pick for those prioritizing affordability and clean, spacious rooms. However, if you value proximity to the city, robust Wi-Fi, or a stellar breakfast, you might want to consider other options.
AAnonymous UserPros: While we checking in there was someone carrying luggage for us to our room, there was a bottle of wine and two small bottle of water as complimentary for the first night.
Location is near to S.M. Novella Station and bus station so it's a perfect.
Breakfast was a 4 star standard and the taste more or less the same throughout my trips in 3 different hotels so no complain.
Cons: the shower pressure was really small and the heater inside the room was not working, after the first night experience we asked the front desk the next morning if they could check for us but ended up the shower pressure was really small, if there is a measurement lowest from 1 to highest 5, the pressure was definitely 1. So we aren't sure if they did send someone to check or not but one thing for sure they never update us after that and the heater switch remains the same as before I complained. It was really cold.
One evening around 7pm - 8pm as the hotel is actually located kinda like an alley and bit darker so a guy was suspiciously following us at our back and we have to almost run back to our hotel and while we ran he speed up as well so it's really scary better not to be alone walk back hotel.
Overall, location and breakfast are good. Service could be improved imo.
GGuest UserConveniently located, 5 mins walk from the train station, but not very noisy which is nice. My room had a little balcony. But I gotta say, as a newly opened hotel and an IHG group hotel, I was very disappointed. First, I found a used bandage stuck on my “clean” towel, and the bathroom was poorly designed , with the half screen on the bathtub , I guarantee you would get water everywhere on the floor no matter how careful you are when taking a shower. The hotel & room is stylish, but as a hotel of 2 years old (according to the internet, the hotel opened in 2023), the bathroom is badly maintained , broken faucet which was temporarily fixed, rusts and stains everywhere, i guess also because of the poor selection of materials when it was designed, this all makes it look like a 20 year old hotel. The first morning I had breakfast, I went really early, it was nice and quiet, I thought the spread was good and not bad in taste & quality. But the 2nd morning I went at 9ish, tables were not cleaned , the hash browns were rock-hard. And we saw other guests having different breakfast items that were not in the buffet, so I asked the staff if there were other options, and not until then we were told each guests can order 1 item each from the ala carte menu with no cost, we were not informed about this and I think guests deserves to know they have options… i guess that’s how they treat tourists ….. or just how they treat Asians….. so if you stay here, be sure to ask for the menu if you want alternatives for your breakfast.
OOrangeLLSuper satisfied
The front desk lady will give you a city walk map
Circle all the recommended attractions to share with you
Florence is not big
You can walk there in two days
The view from the room is absolutely amazing
Recommended
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
With over 1,500,000 hotels across 230+ countries and regions, Trip.com has options for every traveller. Unsure where to stay? Explore the site for great ideas and find the perfect stay!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.