5-Star Hotels in West Java, Indonesia

Good overall experience. The hotel is a bit old and could be better maintained, but it is still comfortable. Service was good, and the food was enjoyable. The location is less convenient, being far from both the city center and train station, with very little nearby. Nevertheless, it was a pleasant stay.

We had such a wonderful family stay at Pullman Ciawi Vimala Hills Resort. The atmosphere is incredibly peaceful, surrounded by lush greenery, making it the perfect escape from the busy city. The hotel is very family-friendly, with great facilities for children — from the playground to the swimming pool and spacious outdoor areas where kids can freely play. Our room was clean, comfortable, and beautifully designed, perfect for a relaxing family stay. The staff were exceptionally warm and welcoming, always ready to assist with a smile. Breakfast was also a highlight, with a wide variety of delicious options for both adults and kids. What we loved most was the serene natural environment — it truly felt like a refreshing retreat where we could spend quality time together as a family. We will definitely be coming back!

Crowne Plaza Bandung was a pleasant stay for few nights. Room was ok, but felt rather noisy with the ubiquitous noisy motorcycle mufflers filtering into the room all night. Double glazing/noise reduction glass appears to be lacking. Windows need a thorough clean as well as the room carpets looking rather dirty in parts. On a positive note, bed is comfortable, location is favourable and all hotel staff interactions were friendly, helpful and polite. Special mention to the restaurant manager whom graciously assisted in offering and delivering a special delicious healthy juice to my table at breakfast over several days. Breakfast in the restaurant had a fresh and extensive variety of delicious local Indonesian dishes as well as the usual western staples. Our room was conveniently located on the Executive Lounge floor which was a spacious and relatively quiet to enjoy the evening canapés and drinks. Another special mention to Faisal for his kind assistance with our train tickets and all of the obliging staff in the Lounge fulfilling my multiple coffee and drinks requests. Pool on level 5 was inviting for a swim with a pleasant view over city and towards mountains. All of the concierge and door attendants were very helpful as well as the special service assisting to cross the busy road outside hotel was appreciated.

Hotel Mason Pine is perfect for a family staycation with kids! The atmosphere is cool and there are lots of green areas. The variety of activities and facilities is extensive and great for families to enjoy together. The rooms are comfortable and modern, adding to the pleasant stay.

We recently stayed at this stunning 8-bedroom private villa in the Dago area of Bandung, and it exceeded every expectation for a family reunion/group getaway. Nestled in the cool highlands, the villa offers breathtaking natural surroundings with lush greenery everywhere, both outside in the beautifully landscaped grounds and inside with thoughtful plant integrations that make the space feel fresh and alive. All the rooms facing a stunning hills. The layout is incredibly practical for larger groups: • 2 underground floors, each with 2 spacious bedrooms (4 bedrooms total downstairs), perfect for privacy or families with kids. • Ground floor features a massive, fully equipped kitchen with every utensil you could need, a large dining table for group meals, huge tv with comfy sofa, and a fantastic sound-proof karaoke room that kept the fun going late without disturbing anyone. • 2 upper floors, each with 2 bedrooms (another 4 upstairs), all comfortable and well-appointed. Every bedroom is ensuite (private bathrooms), and the villa comfortably sleeps 16–24 people depending on extra beds. One of the absolute highlights is the private heated swimming pool, a game-changer in Bandung’s chilly highland weather (we loved dipping in when temperatures hovered between 16–24°C). The water stays perfectly warm, making it enjoyable even on cooler evenings. The pool area feels luxurious and relaxing with those mountain/city views. Everything is provided thoughtfully: unlimited mineral water, complete kitchen setup (pots, pans, plates, cutlery, etc.), clean linens, WiFi, and plenty of space. The huge parking area in front easily accommodated multiple cars, no stress about parking at all. The design embraces nature beautifully, lots of glass for natural light, open spaces, and that signature Dago greenery that makes you feel like you’re in a peaceful retreat away from the city buzz, yet still close enough to cafes and attractions. If you’re looking for a spacious, fully-facilitated private villa for a big family, friends’ trip, or celebration in Bandung, this place is highly recommended. The heated pool alone makes it stand out in the cool climate. We’ll definitely be back! Rating suggestion: 5/5 stars Would stay again? Absolutely!

The hotel provides excellent service in every aspect. All the staff are being very nice, friendly, and helpful from the very start we came until we left the hotel. In addition, I took a note about the water when having a breakfast, the next day the representative approached me and showed some gratitude for filling the survey and gave me complimentary cake. It was the cake I love that I mentioned before. Thank you to Mr. Lucky & all the F&B staff for the nice gesture. And for the hotel itself, the atmosphere, location, food - everything was great! Will definitely come back another day. Keep up the good work! 😊

We stay here for one nite, the resort’s environment is quite good but the road trip from jakarta to puncak is rather struggling (many jam) although it is weekday. Overall i like this resort because if the forest around, we can take a walk or jogging in the morning. The resort is not new anymore but i van said it was well maintained, recommended for family short trip.

Pretty good! The environment is nice, the rooms are spacious, and the facilities are complete. It has a very Indonesian feel to it! The outdoor swimming pool is quite unique and different from typical hotels, and there's also a sports field. Plus, you can play golf.

Our stay in Bandung was overall a very pleasant experience. The hotel’s location is excellent—very close to Pascal 23 and conveniently near the Whoosh High-Speed Rail, which made getting around very easy. The hotel itself is quiet, clean, and comfortable. The bed and pillows were especially cozy, making it easy to rest after a full day out. That said, there is room for improvement in the breakfast spread. Compared to other hotels in Bandung, the variety felt limited. I was hoping for a wider selection including Western, Indonesian, and Chinese options. I also always look forward to a good jamu selection when in Indonesia, but unfortunately the jamu and juices here were quite diluted. Service during breakfast could also be more attentive—we had to remind staff a few times about our latte, as it was missed on two occasions. However, despite these minor points, the overall service and experience were still very good. I would like to specially mention Ms. Ayu from the guest relations team. She was exceptionally friendly, helpful, and truly went the extra mile. She assisted us with spa reservations for two days and even personally followed up via message to remind us and check if everything went well after our treatments. As someone working in banking, I genuinely appreciate this level of personalized service—it truly creates a “wow” experience for the customer.

Breakfast is rather disappointing, brewed Coffee ( americano or long black-doesnt have one I guess) is watery,,No Coffee aroma bad taste. Few variety of food ( no chinese, japanese, indian, sundanese corner?). Not worthed for the Price we paid 250k per pax. Roof Top (only suitable for outdoor, when its raining Party is over. There should be ways to provide indoor part.. Rain was was just atopped When I was Having a glass of wine. Eveeythibg is wet. Ezeot high Chair in the Bar. And There is no music. Live music or DJ is only on saturday. The good thins of the Roof Top, is the 360 degree Mountain and City view Huge, spacious, and modern minimalistic design lobby lounge. But, no Touch of parahyangan or Sundanese atmosphere. Exept angklung ornamen at M floor . This could be in jakrta or Any other metropolitan citie. No local culture and historical Touch. Exeot the long corridor at G floor connected to Pelataran Resto Deluxe room with King size bed and Mountain view is great. Wifi and TV are also great. However the structure of bathroom (shower) with too many wooden seperation walls give rather Tiny space feeling. The pool is too small for two adjacent hotel Tower (Pullman and Ibis Style) . Just good for Kids. Gym space is fine in termos of space. B