3-Star Hotels in Greater London, United Kingdom

I found the location of St Giles to be very convenient, especially if you're a fan of West End musicals. It’s close to Tottenham Court Road, Chinatown, and Covent Garden. The entrance isn’t located on a corner, and there’s an unobstructed pathway, which makes it feel safe and easy to navigate with baggage. I was also lucky enough to have a room with a view on the 5th floor. However, the facilities are somewhat limited. For example, toiletries only include a 3-in-1 shower gel, and slippers aren’t provided, possibly as an eco-friendly measure. Additionally, there aren’t enough lifts to handle the high traffic during peak hours, so addressing this would be beneficial. Overall, my experience at St Giles was great!

|Great location, easy access to metro/train stations. Helpful staff, good breakfast. Straightforward enough check in, and express checkout available. However, despite rooms being very clean and well maintained, there was no air con in ours nor a fridge (even tho the hotel listing says they have air con) and to survive the night we had to keep the window open. Could have been 5 starts overall if those two issues where sorted ;)

Spent here a night for an early flight in the next morning.  Hoppa bus from hotel to Heathrow airport is available. Hotel room is clean and quiet. With this price, my purpose is totally met.  Highly recommended!

Overall, my experience was satisfactory. The rooms were excellent, and the location was quite central compared to similarly priced hotels in London. However, the service fell slightly short of expectations. Upon arrival, our room wasn’t ready, and while the receptionist apologised for the delay and offered to serve us at the bar, we were later presented with a bill for the drinks. This felt rather misleading, as I had assumed the drinks would be complimentary given the inconvenience of the room not being available. When I raised this issue, the staff member insisted that he had said, ”Can I serve you at the bar,” rather than ”Can I get you a drink,” and claimed he wasn’t implying the drinks were free. However, the way the interaction was handled left a poor impression, and his attitude only added to the frustration, setting a negative tone for the start of our stay. He eventually refunded the cost of the drinks, though reluctantly. Following this, the service at reception was generally pleasant, with the staff always greeting us when we passed through the lobby. That said, there seemed to be a lack of proper training, particularly when it came to the bar. On one occasion, I had to pour my own pint, and on another, I had to explain what Pinot Grigio was to the staff. This is where the difference between Holiday Inn and Holiday Inn Express becomes clear. While the stay was comfortable, improvements in service and staff training could significantly enhance the overall guest experience.

Location is near two metro stations within 5-10mins walk on the google map but we used Uber all the time so not very sure. A few eateries of cafe and pubs around the hotel. The room is small, no place to open luggages. The smell in the room is very bad that I couldn’t take full breath at first when I go inside the room. I had to keep the window open the whole time to ventilate the air in the room despite the cold weather of winter. The bed sheets were very very dusty like never touch for months when I first walked in to the room. I have to clean. The towels looked dirty. Despite the run down condition of the room, the TV is smart TV that I could enjoy my Netflix disney+ youtube at night.

Pros: Location is good, 5-7mins walk from king cross station and st. Pancras. Easy access to many places. Staff is friendly. Rooms are clean. Safe as you need card to go into the lift to your room. Cons: Luggage storage is chargeable. Water pressure is low thus will need longer time to shower. Room are not sound proof. Door doesn’t have stopper, thus it slams everytime. Definitely recommend to stay!

Fantastic place to stay if looking for budget option solo or as a couple in London. Very comfortable, modern, clean rooms. Very good WiFi, excellent staff (Vineet and Deep extremely helpful lovely and accommodating). Rooms are obviously small as this is a capsule hotel but really great experience if you’re looking for somewhere to lay your head when in London.

Such a Great Location & the Staff is Amazing! It’s located right next to Kings Cross & Coal Drop Yards which is convenient. Check in is simple & they even let you leave your luggage for free if you get their early & after your check out. The staff is so kind, to the front desk, Maintenance, Cleaning Crew & Management. I love how the beds you can change the color of the Lighting. There are plugs for your phone & a locker to store your stuff. Also a bar to hang socks or a Towel. They have a huge lounge area where you can chill or work & a kitchen. Pretty big kitchen, great way to save $ while traveling! Bathrooms are always clean & always hot water. They have events throughout the week which is great for connecting with new people. You can tell the staff is like family here & genuine souls! Definitely suggest checking out this Hostel when traveling to London! My next trip into London, I’ll definitely be staying here. 💚

I had a great stay. The beds are super comfortable and I like the white clean bed linen. The light and outlet on my bed didn’t work and it got fixed within 30minutes. People were nice and it was a good atmosphere in the room, everyone was considerate. Location is great, near train stations and all shops around.

Very clean even small. Nice male waiter. But the female reception is a cheat. I requested the reception to help to call a taxi for my only one. But after 40 minutes，a private bigest car come with 6 seats， not the taxi. driver price double than taxi at final. Even the driver expressed unnecessary for me to order his big car. Cheated by the hotel reception. Shamed of lodon by the female.

I found the location of St Giles to be very convenient, especially if you're a fan of West End musicals. It’s close to Tottenham Court Road, Chinatown, and Covent Garden. The entrance isn’t located on a corner, and there’s an unobstructed pathway, which makes it feel safe and easy to navigate with baggage. I was also lucky enough to have a room with a view on the 5th floor. However, the facilities are somewhat limited. For example, toiletries only include a 3-in-1 shower gel, and slippers aren’t provided, possibly as an eco-friendly measure. Additionally, there aren’t enough lifts to handle the high traffic during peak hours, so addressing this would be beneficial. Overall, my experience at St Giles was great!

|Great location, easy access to metro/train stations. Helpful staff, good breakfast. Straightforward enough check in, and express checkout available. However, despite rooms being very clean and well maintained, there was no air con in ours nor a fridge (even tho the hotel listing says they have air con) and to survive the night we had to keep the window open. Could have been 5 starts overall if those two issues where sorted ;)

Spent here a night for an early flight in the next morning.  Hoppa bus from hotel to Heathrow airport is available. Hotel room is clean and quiet. With this price, my purpose is totally met.  Highly recommended!

Overall, my experience was satisfactory. The rooms were excellent, and the location was quite central compared to similarly priced hotels in London. However, the service fell slightly short of expectations. Upon arrival, our room wasn’t ready, and while the receptionist apologised for the delay and offered to serve us at the bar, we were later presented with a bill for the drinks. This felt rather misleading, as I had assumed the drinks would be complimentary given the inconvenience of the room not being available. When I raised this issue, the staff member insisted that he had said, ”Can I serve you at the bar,” rather than ”Can I get you a drink,” and claimed he wasn’t implying the drinks were free. However, the way the interaction was handled left a poor impression, and his attitude only added to the frustration, setting a negative tone for the start of our stay. He eventually refunded the cost of the drinks, though reluctantly. Following this, the service at reception was generally pleasant, with the staff always greeting us when we passed through the lobby. That said, there seemed to be a lack of proper training, particularly when it came to the bar. On one occasion, I had to pour my own pint, and on another, I had to explain what Pinot Grigio was to the staff. This is where the difference between Holiday Inn and Holiday Inn Express becomes clear. While the stay was comfortable, improvements in service and staff training could significantly enhance the overall guest experience.

Location is near two metro stations within 5-10mins walk on the google map but we used Uber all the time so not very sure. A few eateries of cafe and pubs around the hotel. The room is small, no place to open luggages. The smell in the room is very bad that I couldn’t take full breath at first when I go inside the room. I had to keep the window open the whole time to ventilate the air in the room despite the cold weather of winter. The bed sheets were very very dusty like never touch for months when I first walked in to the room. I have to clean. The towels looked dirty. Despite the run down condition of the room, the TV is smart TV that I could enjoy my Netflix disney+ youtube at night.

Pros: Location is good, 5-7mins walk from king cross station and st. Pancras. Easy access to many places. Staff is friendly. Rooms are clean. Safe as you need card to go into the lift to your room. Cons: Luggage storage is chargeable. Water pressure is low thus will need longer time to shower. Room are not sound proof. Door doesn’t have stopper, thus it slams everytime. Definitely recommend to stay!

Fantastic place to stay if looking for budget option solo or as a couple in London. Very comfortable, modern, clean rooms. Very good WiFi, excellent staff (Vineet and Deep extremely helpful lovely and accommodating). Rooms are obviously small as this is a capsule hotel but really great experience if you’re looking for somewhere to lay your head when in London.

Such a Great Location & the Staff is Amazing! It’s located right next to Kings Cross & Coal Drop Yards which is convenient. Check in is simple & they even let you leave your luggage for free if you get their early & after your check out. The staff is so kind, to the front desk, Maintenance, Cleaning Crew & Management. I love how the beds you can change the color of the Lighting. There are plugs for your phone & a locker to store your stuff. Also a bar to hang socks or a Towel. They have a huge lounge area where you can chill or work & a kitchen. Pretty big kitchen, great way to save $ while traveling! Bathrooms are always clean & always hot water. They have events throughout the week which is great for connecting with new people. You can tell the staff is like family here & genuine souls! Definitely suggest checking out this Hostel when traveling to London! My next trip into London, I’ll definitely be staying here. 💚

I had a great stay. The beds are super comfortable and I like the white clean bed linen. The light and outlet on my bed didn’t work and it got fixed within 30minutes. People were nice and it was a good atmosphere in the room, everyone was considerate. Location is great, near train stations and all shops around.

Very clean even small. Nice male waiter. But the female reception is a cheat. I requested the reception to help to call a taxi for my only one. But after 40 minutes，a private bigest car come with 6 seats， not the taxi. driver price double than taxi at final. Even the driver expressed unnecessary for me to order his big car. Cheated by the hotel reception. Shamed of lodon by the female.

We are stay at this wonderful hotel for one nights. Here are our honest comments: 1) The location is convenient, just two bus stops away from Terminal 5 by the No. 423 bus. 2) The bedroom is elegant and equipped with modern facilities. It is very clean, comfortable, and comes with high-quality bottled water, tea, coffee, and cookies. 3 )The bedding is also very comfortable for sleeping. Overall, Keep up the good work and continue to provide high-quality service at a reasonable price for your customers. Best regards, Kit Chua Malaysia

This would have been the perfect review had a cleaner not come into my room at 08:19 whilst I was still sleeping. I heard a knock at the door, but I thought I was dreaming. She then entered my room before I asked her to get out. I had travelled to London the night before a weightlifting competition because I was prioritising sleep. In hindsight, it would have been as well travelling on the day of the competition because I would have slept better at home. It defeated the purpose of my stay and I am annoyed that I have paid for the room now. I understand that my checkout time was 12:00 so why were they trying to turn my room around at 08:19. Very frustrating.

Good location clean and tidy room with great shower. Excellent service at check in where there was some confusion over my booking which was related to their system and suitable sorted by reception staff. Good food and bar at acceptable prices 🌹🙏

Great location next to tube station, 30 mins to central London. Clean, comfy hotel with pleasant staff. Parking is secure at an extra charge. My go to hotel when visiting London.

Double Plus Room No Window LOCATION This hotel is super fit for purpose! Located in the Terminal 3 Arrivals hall at the far end (next to the buses and coaches terminal), there’s just a large sleek wooden reception desk behind which the stairs and lift to the rooms are. ROOM Normally I could not stay in a room without windows, but for the purpose of sleeping a few hours before your flight, the rooms make perfect sense. Just enough space for a couple carrying two midsize suitcases. There’s a kettle with coffee and tea, a simple TV, hotel phone. The bathroom, small as it is, impressed me most: new, clean, well designed. No hair conditioner though. FOOD From the refrigerated shelves at the hotel reception there’s a decent choice of food and beverages a la Pret A Manger. Alternatively: cafes at the Arrival Hall SERVICE Fine. Though upon check in we were asked to fill in the hotel form with our details but we arrived so late at night that I turned it down as we were just too tired.

We were checked in by Ali late last night & he met us again this morning & brought our bags downstairs. Our room was 204 which was a twin room, we had a powerful hot shower in the morning which is just what we needed before our flight. The room was clean, bathroom could do with a bit of superficial patchwork but for £100 last minute booking so close to Heathrow this was definitely the best deal we could find. Ali was very helpful & friendly & rang a taxi for us in the morning. Would stay here again before catching our flights.

Carpets needed cleaning Toilet roll holder missing Broken window handle Shaving light bulb missing Toilet seat loose Taps need replacing and shower needs updating Very convenient to train station Near all local facilities

Ok not bad

The room was plenty big with two double beds and these were very comfortable. The room was warm and we needed to keep the window open, maybe they should reduce the temperature in the rooms. The staff were absolutely brilliant and polite without doubt no faults there. The spa was ok. We stayed 3 night in the hotel and the beds were never made since we first arrived, no fresh towels any day arrived at the room and room or bin in the room never cleaned. The food in the bar was only ok it’s would be ok if you just wanted a snack after getting back to the hotel or before leaving. We arrived on the sat and sat and sun nights we slept great but then when the students arrived back to collage the Monday night we couldn’t sleep with all the shouting, noise, and music so loud across the road in that accommodation or wherever they were. To make it worse we had to close the window due to the noise and then as a result the room was very hot. 100% to the staff they were fantastic and any hotel would be glad to have them. Usually in some cases the staff let the hotel down but in this case this hotel let their staff down by bad management.

This excellent hotel is a good value. The room was spacious, clean and comfortable. The staff were friendly and helpful. There were nice extra touches like delicious chocolates provided for free. It was perfect for attending a conference at Brunel University. The hotel is attached to a good pub. It is just a short, convenient bus ride to Heathrow or to the pleasant shopping area in Uxbridge and the tube. This is a much better value than staying in London.

Spent here a night for an early flight in the next morning.  Hoppa bus from hotel to Heathrow airport is available. Hotel room is clean and quiet. With this price, my purpose is totally met.  Highly recommended!

I need to preface this with: I booked this 2 months ago for 3 people. We arrived via a side door, checked in and told our room is on the second floor. We weren't directed to stairs or a lift, we just had to find out own way. Once we made it up the four flights of stairs, we were greeted by a room with 2 beds.. But there are 3 of us! We immediately call reception to be told that they are looking into it and will call us back. We sit in our first (YES, FIRST) room for 20 minutes before chasing up with the reception staff. We are told that a colleague is on the way, Great! We meet him in the stairwell as we weren't sure he would be able to find us. He advises that there aren't any rooms as they are fully booked. But sir, we booked a triple room, 2 months ago, why was this not accommodated for at the time? He said that they had a potential room in the basement we can look at. We query if there are 3 beds, his response ”just come and look”. Again, we ask: Are there 3 beds though? - ”Come and look, we can get you more blankets if you are happy with it”. Sorry sir, excuse me? He then informs us that we can leave our bags in the HALL WAY. We are not leaving our belongings in the hallway. We go down 6 flights of stairs to the basement to be shown a studio flat with 1 double bed, a single bed in an office and... yes.. you guessed it.. a sofa. Ah, that is why he said he can get us extra blankets. We inform the member of staff that this isn't acceptable. He states that there are no more rooms. We reiterate that we booked this 2 months ago for 3 people and wonder why we haven't been accommodated. We are THEN told there is a room, but the lights don't work. We go in and the lights do work but one of the beds has been slept in, the toilet is dirty and used (as has the shower) and there are hand prints on the ceiling. The wifi also isn't reliable. We ask for 3 pillows - receive 2 (as the beds didn't have pillows). We tell the member of staff that the toilet is dirty and he says - quite flippantly - ”well.. do you want me to come and clean it?” I'm sorry but he should be saying that he WILL come and clean it. The room has obviously been used and not cleaned at all. We are woken up by people walking up and down the corridor banging loudly (We are in the basement remember) and I am pretty sure someone tried to come in, but luckily we locked the door!

The bedrooms were spacious with comfortable beds. Cleanings was top notch. Keep up. Will be back soon. Kitchen had all the necessities if one wants to cook. Free parking was a bonus too. Can’t really complain of anything about this place. Overall I was happy

The hotel is close to the subway entrance, which is suitable for catching a flight. The receptionist is an old man, who is very serious. We chose this place because we had to pick up the car the next day and it was close to the car rental company. There is a small church next to it.

Stayed here for a couple of months, complained a lot on the room and the noise nothing was done complained to the staff on different occasions. Staff are poolite and friendly, pirce great, staff are nice room is clean but noise and depending on where you are in the hotel can be unbearable with overhead planes and general loud noises from guests.

Very good, a good experience, that is, check-in needs to be self-service, but there is a Ctrip lady to help, it is also very simple!