5-Star Hotels in Liaoning, China

I had an extended stay at the Grand Hyatt Shenyang during the May Day holiday, and my experience was excellent throughout. A special thank you to Dino for their meticulous and patient service, as well as their prompt responses. Every request was handled efficiently and properly. Even with the busy holiday crowd, they maintained professionalism and a gentle demeanor, skillfully arranging my check-in and itinerary details, proactively resolving various issues, and providing thoughtful and prompt service. The hotel's overall environment was comfortable, and the service was consistently good, making my entire stay worry-free and relaxing. It's truly an ideal choice for a long holiday stay.

The hotel is clean and tidy, with good sanitary conditions, warm and thoughtful service staff, and a rich breakfast. The room was completely in accordance with my message. It was just that two young people next door were fighting all night, which made some noise, and the elderly at home felt that they didn't have a good rest. But overall, I was satisfied. I didn't expect to find such a cost-effective hotel in Panjin.

Angel's service was incredibly attentive. The room was clean and bright, the bedding was soft and comfortable, and the soundproofing was excellent. Overall, it was very clean. This hotel is highly recommended.

Facilities: Well-equipped, and the service hotline was answered promptly. Hygiene: Excellent environment, with a wardrobe and various complimentary amenities. Ambiance: It wasn't yet the season for air conditioning, and as it's a fully enclosed hotel, the room temperature was a bit high. Service: Attentive, meticulous, and patient. This included room service, the hotel front desk, restaurant service, hosts, and guest relations like Ellie, all demonstrating the high standards of a five-star hotel. Notes: A small suggestion – the scent at the hotel entrance was a bit too strong. It triggered my rhinitis; the fragrance was indeed a bit overpowering.

The hotel room was great, very well-designed, and the materials and soundproofing were excellent. It's very kid-friendly; they even gave out toys for activities, and my child already wants to come back. The hotel lobby also had a fantastic design. Overall, it feels several notches above the Conrad Dalian. I do have two points of feedback for the hotel: 1. As an ultra-luxury brand under the Hilton group, the breakfast didn't include smoked salmon. All Waldorf Astorias in China, including the Conrad Dalian, offer smoked salmon for breakfast (we stayed at the Conrad Dalian for two days before coming here). When I asked a server if they had smoked salmon, they said it was an extra charge... Everywhere else it's complimentary, but at Conrad Shenyang, you have to pay? 2. When showering, the shower floor smelled bad when wet. There was no odor when the shower was dry, so I'm not sure what caused that. Overall, still a five-star rating.

Jackie was very attentive and responsible. The room arranged for us was perfect – non-smoking and facing the sun. It was excellent. The room had a desk, which was very convenient for the kids to read. I'm especially grateful for the help with printing the kids' test papers; the service was truly superb. The robot delivery for our late-night takeout was super convenient. There's a piano in the lobby, and I never expected my child could practice piano even while traveling. It exceeded my expectations and was totally worth it!

Our stay this time was quite a pleasant surprise. Tina, one of the staff members, was very enthusiastic and upgraded our room, which made our stay very comfortable. The parent-child themed decorations require an advance booking, and they provide a full set of children's toiletries, which is a great touch! The breakfast was decent, with some local Shenyang specialties. The swimming pool water temperature was good, and the attendant there was very warm and friendly.

I had a very satisfying stay. The location is excellent, making it convenient to get to various places. There's a direct passage on the fourth floor to the mall, which is entirely dedicated to restaurants and an IMAX cinema. On the first basement floor, there's a supermarket and a florist. I bought live seafood from the supermarket and had the vendor steam it for me to take back to my room – the flower crabs and conches were absolutely amazing. Parking is available right outside, free of charge. The room facilities are great; the shower head and water temperature were perfect, and I used the washer and dryer multiple times. The hairdryer is also high-speed. Overall, everything was ideal.

Vicky was truly exceptional! She proactively sent dining information before our arrival and was always available to answer any questions. 😊 The room was spotless and comfortable, ensuring a great night's sleep. The breakfast spread was varied and delicious, and the front desk staff were incredibly warm and attentive, taking care of every detail. We felt completely at ease and safe during our stay. 👍👍

First, the pros: 1. The sea view from the room is unbeatable. Lying in bed and watching the sea was incredibly relaxing. 2. The location is great. You can just walk downstairs and stroll around Xinghai Square, and the elevator offers a panoramic view of the entire square. 3. The service was decent. Most requests were met, but there were still some areas where they fell short. Cons: 1. The facilities are a bit dated. The shower water fluctuated between hot and cold, and the shower faucet was so confusing – it took me ages to figure it out by trial and error. It was also incredibly stiff and hard to turn, and I was worried about breaking it, which was a hassle. 2. The breakfast selection was too limited and felt quite perfunctory. The taste was just average. There wasn't even a coffee machine in the room. For 2000 a night during the May Day holiday, these facilities simply don't justify the price. 3. The windows were too dirty, which really impacted the beauty of my photos. 4. You have to go downstairs yourself to pick up food deliveries. As for luggage, they only helped us take it from the car to the front desk, not up to the room. 5. The parking in front of the lobby was chaotic. Some cars were blocking the entrance, and our taxi was stuck outside and couldn't get in. The security staff didn't do a good job of directing vehicles. Overall, it's a very average five-star hotel standard. It's definitely not worth 2000/day; it's more like a 1000-level hotel. The sea view premium probably accounts for a large portion of the room rate.