5-Star Hotels in Jilin, China

My experience at Shangri-La Changchun was absolutely perfect. The hotel is located in the city center, making transportation convenient and getting around a breeze. The rooms are clean and comfortable, with excellent soundproofing, ensuring a good night's sleep even in a roadside room. The service details were impeccable; the front desk staff, especially a young lady, was warm and attentive, even offering complimentary breakfast for my child. Breakfast was abundant and delicious. Check-in was efficient and swift, with a professional and friendly attitude, and they were always ready to assist. The gym and heated pool facilities are well-equipped, and I'd love to try them out next time. This will definitely be my first choice when I visit Changchun again.

Changbai Mountain High-Speed Rail Station pick-up and drop-off service once each (please be sure to book one day in advance): To be honest, after I booked, I kept waiting for a pre-arrival call. I've stayed at many hotels, but no one from this one contacted me. I understand that it might be due to staff shortages during the off-season, but if you don't contact me, how am I supposed to know your hotel's information? The experience was already disappointing before I even arrived. I only remembered there was a car service to pick me up when I got to the high-speed rail station, so I quickly called the hotel. They sent a car with no license plate to pick me up, like an unlicensed taxi. Travel butler service: Completely non-existent. Hilton DoubleTree welcome cookies: No one offered them. From check-in to check-out, there were only two cold apples in the room (one of which was bruised, fine, we didn't eat or touch them). Very disappointing. I didn't book your hotel just for a small cookie, but since it was clearly stated as included and wasn't provided, I didn't dare to ask for anything else. Facilities: They were okay, no major issues during my two-day stay. Oh! The shower in my room drained slowly, and the hot water temperature was unstable. Cleanliness: Acceptable. Service: In the morning, I passed by a housekeeping auntie cleaning while on my way to breakfast. She just stared at me directly, which was a bit intimidating. I was the one who initiated by saying, ”Hello,” and only then did this 'gazing' auntie greet me. If this is the kind of service, there's no need to force employees to enthusiastically greet guests (I could clearly feel that the auntie didn't want to and wasn't willing to say anything, which I completely understand).

Siping city is clean and well-maintained. The hotel offered excellent value for money, and the service was decent. It's conveniently located for shopping, and parking was also easy. I'd definitely stay here again. I also tried the Yingbin Dabing, and it was quite tasty. Next time, I look forward to trying other local delicacies.

The overall environment and service were truly impressive. Angela was genuinely warm and enthusiastic with guests, and her service was efficient and thoughtful – you could really feel her dedication in every detail. Mary upgraded me to a sunnier room in advance, so waking up to bright sunshine after opening the curtains was a fantastic experience! I was also very pleased with He Miao's room cleaning. The hotel is directly opposite MixC shopping mall, and the subway station is right downstairs. The hotel food was good, the room decor was cozy, and all facilities worked perfectly, making for a comfortable and pleasant stay. It was a very enjoyable experience, five stars!

Staying in the Winter Warmth of Changchun | A Short Review of InterContinental Changchun High-tech Zone Some say a hotel is a home away from home. This stay at the InterContinental Changchun High-tech Zone truly made me feel well taken care of. **Arrival: A Warm Welcome** The outdoor temperature was above zero (Celsius, implying a warmer-than-expected winter day), and as soon as I entered the lobby, I was enveloped by a warm, pine-scented aroma. The lady at the front desk saw I was holding a coffee and immediately offered me a wet wipe and a portable cup sleeve. This small detail instantly made a great impression on me. **In the Room: Embracing the View** Pulling back the curtains, I looked out at the High-tech Zone's evening streets, with traffic flowing like golden ribbons. The soundproofing in the room was excellent; despite the hustle and bustle outside, it was perfectly quiet inside. A hot bath washed away the dust from my journey. The mattress was just right, neither too soft nor too firm, and I slept deeply that night. **Culinary Delights: A Taste of Northeast China** You absolutely must try the steaming hot wontons for breakfast. Sitting by the window, watching the morning light slowly illuminate the city, I felt life was particularly beautiful. A good hotel makes you fall in love with a city because of one room. Changchun's spring is beautiful, but the hospitality at InterContinental is truly heartwarming.

Consistently excellent! We received a warm welcome as always. As soon as we arrived, Zhang Bing and Manager Teng Da arranged for the staff to bring us fruit and a humidifier. The doorman helped with our luggage, the room was spotless, and the breakfast was still very diverse. The swimming pool water quality was also great. Five stars all around!

The environment is fantastic, very clean, and well-equipped. The hot spring experience was also incredibly relaxing. Breakfast offered a great variety, but what truly stood out was the service. Right after check-in, a butler was assigned to us, ready to answer any questions and provide helpful reminders. There was even a dedicated shuttle service for the hot springs. Any issues we encountered were promptly resolved by the staff – their service-mindedness was truly impressive! The hotel's exclusive access to Changbai Mountain was very convenient. Overall, it was an excellent stay, and I'll definitely be back!

The hygiene was good, and the service was excellent; they were very responsive to requests. I stayed for three days, and on the first day, I left a note asking for extra water bottles, and they were promptly placed in my room. They even helped hang my clothes to dry, which was a thoughtful touch. I made sure to ask for the name of our room attendant, who was Ge Yan. My only suggestion would be for the hotel to strictly enforce the no-smoking policy in non-smoking rooms, as smoke odor is very difficult to eliminate. My first room had a smoke smell, but they moved me to another room. The location is fantastic, right by Changying (Changchun Film Studio), bus route 54, and This Mountain, which is very convenient.

I used to stay here frequently for business trips. Although the facilities are a bit dated, the location and breakfast (especially the chicken soup tofu skewers) are great, and the value for money is acceptable. This time, I brought my child and booked a family room. We arrived at 3:30 PM, and the front desk said the previous guests had checked out only half an hour ago and housekeeping was rushing to clean the room. I thought it would take 10 or 15 minutes at most, but after waiting for a while and asking again, I was told it would take 30-40 minutes to clean one room. I went to the front desk again to urge them, and only then did they contact housekeeping, eventually saying, ”It's almost ready, you can check in now.” The entire process, from arrival to check-in (including issues with the key card not working in the elevator and trying multiple times), dragged on until 4:05 PM, a full 35-minute wait. What I don't understand is, since we had already arrived, there were no other guests waiting, and it was 3:30 PM, a normal check-in time, why couldn't they assign two people to clean one room to speed things up? On top of that, the front desk staff (not the one with curly hair, but another person) had a very indifferent attitude and never offered a single apology throughout the entire process, making for a very poor experience. The hotel can review the surveillance footage to verify the objectivity of my statements. Next time I'm on a business trip, I might have to look at other hotels. The service industry needs standardized procedures and the right people in these roles. I'm also from Changchun, and if service positions are filled through 'connections,' then consumers will simply vote with their feet. The good aspects: From my child's perspective, they had a very happy stay. The lobby manager and the evening front desk staff were also pleasant to communicate with.

The hotel experience was great. The room was clean and tidy, and the breakfast was superb, offering Chinese, Western, and Korean options. All the staff were very polite, and the VIP manager was exceptionally attentive, even recommending a list of local delicacies upon check-in. It's definitely worth another visit. It's also super convenient, just a short walk across a small road to the floating market, and the popular 'bullet screen' wall is only a ten-minute walk away.