5-Star Hotels in Jilin, China

This truly is the best hotel in Jilin city, full of thoughtful touches. My girlfriend and I met in Jilin, and a year later, we celebrated her birthday here again. A huge thanks to the housekeeping staff who decorated our room in advance; it was such a pleasant surprise when we opened the door. The room was also very spacious with a beautiful river view. We extended our stay for another night, and the housekeeper diligently cleaned our room and replaced towels and amenities while we were out the next day. Although the hotel has some history, this dedicated and passionate team ensures it maintains its high standards. 👍

The hotel looks even better at night than during the day, with lots of lights at the entrance. You get unlimited access to the hot springs when you stay here. We went when it wasn't busy, so we pretty much had a pool to ourselves. When you get hot, you can grab a cup of tea to rehydrate. There are both indoor and outdoor hot springs, and unlimited access for hotel guests. The service was good too.

The hotel experience was great. The room was clean and tidy, and the breakfast was superb, offering Chinese, Western, and Korean options. All the staff were very polite, and the VIP manager was exceptionally attentive, even recommending a list of local delicacies upon check-in. It's definitely worth another visit. It's also super convenient, just a short walk across a small road to the floating market, and the popular 'bullet screen' wall is only a ten-minute walk away.

The hotel's location is very convenient for both the airport and the high-speed train station, with ride-shares costing around 10 yuan. While ride-hailing apps were a bit tricky, there were plenty of local taxis, which made getting around quite easy. The room came with a smart voice assistant, but it wasn't very smart at all; it couldn't even control the lights. The most frustrating thing was the motion-sensor mirror in the bathroom – it would light up every time you entered. Since the bathroom wall facing the bed was frosted glass, it was easy to be woken up by the light at night. Also, the light under the corridor bench in the room was overly sensitive, turning on with just a slight turn in bed. The TV in the room had a section introducing nearby attractions, but it only showed photos! And just one photo! For a luxury hotel, this is quite disappointing. Now, regarding cleanliness: our child brought their own pillow, so we didn't need the two pillows on the bed. We usually place extra pillows on a chair or tuck them into our open luggage. However, after housekeeping cleaned the room, we found the extra pillows shoved into a corner of the room, directly on the floor. Breakfast was a highlight, offering many local specialties, and you could pretty much sample all the延边 (Yanbian) snacks.

Excellent value for a five-star hotel, and Lena was incredibly professional! I compared several five-star hotels in Changchun, and this one had the best location and price. Lena's service was even better than many high-end establishments. She proactively helped me with my luggage to the elevator and gave me useful tips during check-in – so thoughtful. The room had a separate wet and dry area in the bathroom, and the shower had great water pressure. The cleanliness was impeccable, not a single speck of dust. Definitely worth every penny.

The room is spacious and clean, and the lobby is beautiful and grand. It's fully equipped with all sorts of facilities. Within walking distance, there's a riverside and plenty of food options. The lobby even has a small shop selling shaved ice bean buns and Jilin fried noodles, which is fantastic and very convenient. The breakfast is incredibly rich, with healthy options like pumpkin, sweet potato, corn, 4-5 types of porridge, various Western pastries, fried foods, noodles, Harbin red sausage, and more... We stayed for two days and still couldn't try everything. The service is exceptionally good, and breakfast is served until 9:30 AM. The lady at the front desk on duty on the morning of February 3rd provided particularly friendly and professional service, which is commendable! Definitely worth staying here!

This was my second stay at the Hyatt, and visiting in spring offered even better value for money and an improved experience. The breakfast, as always, was fantastic – a wide variety of delicious options, and the staff were incredibly warm and professional. I highly recommend the Eggs Benedict and the 'shaobing' (flaky sesame bread), they were absolutely amazing! This time, our room was upgraded to a suite, and Michelle was an absolute gem – beautiful and incredibly nice. She really understood our needs as a family traveling with a child, patiently explaining everything and recommending beautiful sights. [Thumbs up, thumbs up, thumbs up] I'd love to come back to the Hyatt in summer or autumn to enjoy the scenery, beauty, and food. Oh, and I'm one of those chosen by Tianchi – I got to see Heaven Lake again! [Smiling face, smiling face, smiling face]

On the first day of check in ERIC 和Jackson assisted us and even taught us how to buy the tickets for changbaishan. However they were on break during the rest of our stay which led to quite an unpleasant stay. The ground crew did not communicate and handover properly and they forgot that we were going to the mountain and made us wait over 30 minutes in the lobby for the transport that never came. Location wise, there’s nothing nearby and food choices were limited. However it is very near to the changbaishan mountain and this making the trip to the mountain relatively accessible. Hotel Breakfast is not bad too, many choices and the concierge is really friendly and helpful. Overall it was an alright stay but we expected better service for the price we paid for.

Visited during the off-season, so it wasn't crowded. The service was comprehensive and it was great value for money. The room was spacious and well-equipped, though the TV was a bit old. The iron pot stew and stir-fries at the food court were delicious. Our housekeeper, Da Ling'er, was very responsive and provided thoughtful service.

Due to a change in our itinerary, we booked a hotel on short notice. Upon check-in, we found it far exceeded our expectations. The room was clean and tidy, the service staff was very professional, and a heartwarming incident occurred. After checking out, I was over 100 kilometers away from the hotel when I realized I had left my wallet in the room. After contacting the hotel, the staff immediately helped me find my wallet. Because cash can't be delivered by express, the waiter put the money in my card and transferred it to me via WeChat. They were very patient throughout the process, and the problem was quickly resolved. It's inevitable that there will be omissions when you're away from home, but it's very touching to meet such people! A big thumbs up to the hotel staff 👍🏻