Sheraton Changbaishan Resort

For my trip to Changbai Mountain, I wanted a 'one-stop, comfortable vacation,' so I booked the Wanda Sheraton Changbai Mountain Resort directly. To my surprise, this choice far exceeded my expectations, with pleasant surprises starting even before I arrived! As soon as I got off the high-speed train, the shuttle was already there to pick me up, providing seamless direct transfer to the hotel. Moving around the resort area was also effortless, thanks to the shuttle bus service, completely saving my legs. This 'one-stop' thoughtful convenience was a huge plus! The biggest surprise came during check-in. I had originally booked a basic room, but to my delight, Butler No. 2 upgraded me to a much larger room – an extra 20 square meters! They also thoughtfully provided complimentary breakfast, which was excellent in both quality and taste. The room itself was worthy of a five-star rating: spacious, tastefully designed, and equipped with comprehensive and new facilities. Just relaxing in the room was a treat. The butler was incredibly responsive throughout my stay, whether I needed a car or had questions, acting like an always-online, all-around assistant. The complimentary hot springs, water park, and skiing experiences included with the hotel benefits truly maximized the vacation fun. From transportation to accommodation, from service to entertainment, every aspect was thoughtfully well-rounded. This 'paying for comfort' decision was truly worth every penny!

Our stay at the hotel was clean and comfortable. The room had a great view of the ski slopes right behind it. Butler #2 provided excellent service, quickly resolving any issues we had. We highly recommend the Caiyuexuan Chinese Restaurant; their Northeastern dishes and copper hotpot were delicious. Overall, a great experience!

I was very satisfied with this stay, and what surprised and touched me the most was the butler's service. He not only paid meticulous attention to every detail, but more importantly, his genuine care made the entire stay feel incredibly warm and personal. His service didn't feel like a rigid process; instead, it was filled with a natural, friendly thoughtfulness. What impressed me even more was that due to my oversight, I forgot to return my ski pass upon check-out. With my high-speed train departure time fast approaching, I couldn't handle it myself. After contacting the hotel, the butler actually offered to make a special trip to the high-speed train station, outside of his working hours, to collect the pass and return it for me. This level of help completely exceeded my expectations, not only solving my immediate problem but also showing me their truly responsible attitude towards guests. Thank you for his outstanding work. He not only represents the service standard of the hotel but also made this trip especially memorable because of this wonderful human connection. Thanks to the butler's hard work, this journey ended on a perfect note. I highly recommend it to all friends who value quality and service details!

This hotel is a great ski resort for family vacations with kids, offering comprehensive entertainment facilities. The surroundings are beautiful, and our butler, No. 2, provided excellent and professional service during our stay. He even took time off to go into town and buy purified water for us when the hotel ran out. I also recommend the Cantonese restaurant; the food and service were both superb. Overall, it's a fantastic spot for a relaxing getaway. The lobby bar also serves a good afternoon tea!

We brought our teenager for a skiing trip during the Christmas holidays, our first time at Changbaishan. We chose Wanda Changbaishan International Resort, and the snow quality here is fine and soft, with wide slopes that are suitable for beginners. The resort is built around the ski trails, making it perfect for an immersive skiing experience. If you're not specifically coming for skiing, you don't necessarily need to stay within the resort itself. The resort facilities are comprehensive, offering everything from equipment rentals to professional coaches. However, you absolutely must book coaches in advance during the ski season (you can search for the 'Wanda Hotels & Resorts Travel Platform' mini-program on WeChat). We couldn't book a coach on-site for our two-day trip; it was extremely difficult to get a last-minute booking. On the other side of the ski resort, there's a dining area with a rich selection, from light meals to full dinners, all at reasonable prices for a scenic area. Additionally, the resort has hot springs and an indoor playground, great for relaxing after skiing or for family activities. Since our teenager is older, we skipped these; they're more suited for younger children. My personal opinion is that all the hotels within the resort are quite similar. Since they all include ski passes, there's no need to choose an expensive one. The hotels in Wanda are all a bit older and not very new. Also, most of your time will be spent skiing, so you won't be in the hotel much. Every hotel is within a 3-5 minute walk to the Wanda ski slopes, so just pick one that's a good price! Overall, the skiing experience with the kids was very satisfying. The snow quality is excellent, and the services are complete. Just remember to book your coach in advance!