Wanda Jin Resort Changbaishan

Our first stop in Changbai Mountain was the Wanda JinHua Resort Hotel. The service started even before check-in, with the butler proactively contacting me to provide important information. Upon arrival at Changbai Mountain West Station, there was a complimentary shuttle bus waiting for us. Check-in was incredibly smooth; we were able to get into our room by 12 PM, and the butler even helped us arrange a late check-out, which was a nice touch. Although the hotel's decor is a bit dated, it still maintains an overall elegant and sophisticated feel. The mattress was exceptionally comfortable, and from the window of our king-sized room, we had a view of the ski resort outside. The hotel provided numerous benefits, including skiing, hot springs, and access to the water park. Since Changbai Mountain was closed due to heavy snowfall for a few days, we spent all three days at the Wanda Resort. We used one of our passes for night skiing and another one during the day to take the cable car up General Mountain for sightseeing, where there was even a coffee shop at the summit. Due to time constraints, we didn't get to visit the hot springs or the water park, but we signed up for a hiking tour recommended by the hotel, which was an amazing experience. It's worth mentioning that the breakfast at JinHua Hotel was excellent! The coffee was particularly delicious, and they even had fruits and noodle soups that catered to southern palates. The resort town also boasts many great restaurants. We had some ginseng chicken soup, which was wonderfully warming, and the restaurant owners even offered complimentary rides back to the hotel. Even though we didn't get to visit Changbai Mountain itself, we had an unforgettable three days at the JinHua Resort Hotel and the Wanda Resort. I would definitely choose to stay here again on my next visit!

- The room temperature is adjustable at any time, a dream come true for those who get cold easily! - With the icy road warning, I felt completely safe. - After checking in, I was even more pleasantly surprised. No matter what questions I asked, Guest Relations Officer Yuan Qijia almost always replied instantly. Whether it was changing to a room with a different orientation, booking the hot spring, or finding a ski instructor, she helped me arrange everything immediately, saving me all the hassle. What touched me the most was that she even reminded me to bring my ID, plan my travel time, and even gave professional advice on how to choose ski equipment for children – she was more thoughtful than I was! - The room was clean, tidy, and odor-free, with complete facilities. - Service: Special thanks to Yuan Qijia

Two days before our trip, a staff member named Xiao Xu from the executive lounge called and added me on WeChat. He upgraded our breakfast to the executive lounge and offered us an executive afternoon tea. He was incredibly quick to resolve any issues we had throughout our stay – truly excellent service! The entire hotel was clean and tidy, and it's only about 100 meters from the snow house, making skiing super convenient. We'll definitely be back next time!

This hotel offers an exceptional service experience. The night before check-in, Manager Benjamin contacted us to provide information about the hotel and the ski resort, including local weather conditions. He patiently answered all our questions. After checking in, they also assisted with our child's skiing needs. The hotel food was delicious, and its proximity to the ski resort was very convenient. We'll definitely be back!

Executive Lounge - Comrade Xiao Xu The service was exceptionally good! They contacted me in advance, and all my requests were met. I stayed for three days and even got an upgrade to executive breakfast, which made me very happy. After checking in, they also gave me a lovely welcome gift, including hand warmers and various other practical small items. It was incredibly thoughtful. I will definitely stay here again next time!