Hotels With spa in Riau Islands, Indonesia

I stayed here for my birthday, and the hotel not only upgraded my room for free but also prepared a little surprise. The room was super spacious, the air conditioning was cool, and the pool water was clean and beautiful. In the evening, we chose one of the Japanese restaurants; the food was pretty good, just a bit on the pricey side. Overall, I was very satisfied!

Room was relatively clean except ants on the table. However the toilet was a little dirty. The sink kept getting clogged. Ac was great and cold. The lift is very slow.

We had a wonderful stay at Four Points by Sheraton Bintan. From the moment we arrived, everything felt comfortable, relaxing, and well taken care of. The hotel has a beautiful and peaceful atmosphere, making it a perfect place for a short getaway. Our room was clean, comfortable, and had everything we needed for a relaxing stay. We especially enjoyed the overall ambience and the opportunity to slow down and simply enjoy the surroundings. The staff were warm, friendly, and accommodating throughout our stay, which made the experience even more pleasant. We also appreciated the convenient location and the lovely facilities. Most importantly, it was the perfect setting for a memorable weekend getaway. We genuinely enjoyed every moment of our stay and left feeling refreshed and happy. Thank you, Four Points by Sheraton Bintan, for making our getaway such a lovely and memorable one. We would definitely be happy to come back again!

The free shuttle from the ferry to the resort was super smooth. We got a great fruit juice and a warm welcome from the front desk. Lots of free activities there too. I was really looking forward to the dance and aqua dance, but after waiting in the lobby, we found out there wouldn't be a class that day. It would've been nice if they'd put up a notice so we didn't wait for nothing. Then we did other stuff like rock painting, animal education, and tie-dye tote bags, which was awesome. I even chatted with Mizhelle as she passed our dried tie dye the next morning while she did my henna – such a happy person! The room was pretty clean and roomy. The AC worked great, and they even gave us a cute, big woven bag to use. I brought earplugs because reviews said you could hear people outside. But all we heard were buggies, crickets, and frogs, so it was all good. Our stay included daily breakfast, and the hospitality was amazing. They greeted us by name, which made us feel special. The staff even remembered our names when we just walked by them – effort 10/10! We did the BBQ, which was an 8/10. It was a cozy dinner setup. Unfortunately, there were tons of mosquitoes feasting on us while we BBQ'd and ate, even with repellent on. The staff forgot the oil spreader, so we couldn't cook for a bit. But the night was still a great experience for us both. Definitely a memorable vacation. I just wish the lagoon stayed open longer than 6 pm.

At Nirwana Garden Resort, staff are friendly and genuinely nice. The beach is clean and clear waters that you can see fishes swimming around you… and watch sunset in the sea waters. Its windy and cool in the morning and evening. Food offered at good, esp the lamb shank stew. Also have nice spa - go for the Javanese massage! There are also 3 iguanas kept at the resort. We also went bowling and archery. At night we also went out for fireflies watching and kelong restaurant dinner.

My 3D2N stay here was so good. The staff is very welcoming. I asked for Birthday Complimentary decorations but they did not have that and need to pay 250,000 idr if want but I choose to not do it. So kinda disappointed but since the staff is polite so I’m good. Thanks for everything. I had a pleasant stay here. Will definitely recommend this hotel to my friends.

We stayed at The Residence Bintan for 2 nights and booked two different types of rooms for each night. Our second-night stay was at the One-Bedroom Beachfront Villa, which came with an excellent sea view and a private pool. We truly enjoyed our stay. The villa was spacious, clean, comfortable, and beautifully maintained. The staff provided exceptional hospitality throughout our stay. As we had booked two different room types, there would normally have been a three-hour gap between checking out of our first room at 12pm and checking into the second room at 3pm. However, before we checked out of our first room, we received a call from the reception informing us that our second room was already ready. We were therefore able to check in directly without having to wait for another three hours. This thoughtful arrangement made our stay even more enjoyable. On our last day, our ferry was scheduled to depart at 7am, so we had to leave the resort as early as 5am. The Residence Bintan kindly arranged transportation to the ferry terminal and even prepared packed breakfasts for us. We were genuinely touched by their thoughtfulness and hospitality. ❤️ From the warm service and excellent facilities to the beautiful views, The Residence Bintan made our anniversary trip truly memorable. We would definitely recommend this place and would love to come back again! 🌴❤️

A Perfect 3D2N Mother-Son Getaway! This was my second visit to Batam View Beach Resort, and it was just as wonderful as the first. I brought my mom this time, and she enjoyed everything about our stay. Food: Breakfast was a highlight, featuring a delicious mix of local and Western dishes. While we were bummed that the seafood restaurant was closed for dinner, the indoor restaurant/bar completely made up for it with great food and service. Amenities: The resort facilities are excellent, and my mom took full advantage of them. Overall, a fantastic experience. We will definitely be back!

1) The hotel staff handled all the immigration procedures for our trip from Singapore to the island. Full marks for service! 💯 2) The hotel is a hidden gem and very comfortable. 3) The breakfast was abundant and delicious. 4) There's also a staff member named Yani who speaks Chinese and can help with any issues. Actually, all the hotel staff are very friendly. 5) Our beach BBQ dinner was also perfect. Even though it was very windy, we had a great time, and the chef was polite and humble.

The room was spacious, breakfast was delicious, and the pool water was clean. It's very close to the sea, and the service was excellent. They offer childcare, and there's a free shuttle service from the pier to the hotel, as well as a free shuttle for shopping. When checking in, they ask for your departure ferry details, and upon check-out, they arrange your ferry tickets and provide transportation to the pier. There was an incident where guests upstairs mistakenly tried to enter my friend's room in the middle of the night and asked housekeeping to open it. The hotel immediately called the police and checked the surveillance footage after being informed.