Posted on Jul 1, 2026
CarrieC422Enjoyed the stay. I came here with two friends and I stayed in a room by myself. Spacious and clean room even tho some touch up in the bathroom would be nice.
Very friendly staff from the moment we checked in till we checked out. Lovely spa facilities. Beautiful hotel. Safe area as we walked to the city centre and back at different times. Quiet but safe.
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Price per night fromUS$169
Posted on Mar 18, 2026
Rosie Cawthorne
I love Charlton house, it was really quirky. The way it has been styled is really unusual. It makes you feel like you're in a bit of a fantasy world with the little corridors and quirky little nooks and crannies. For me it fit the bill, it did the job that I needed but I understand for those people that do not get it on an offer and pay a lot of money to stay there I understand how they might say that it's a bit dirty a bit tired a bit grubby and needs a bit of TLC. There seemed to be one very sweet man that was running around doing pretty much everything and the rest of the staff were hidden behind doors or just not there. I'm not sure. There were staff present in the spa and they were lovely and helpful and kind. My little room was gorgeous and cute and cozy, and clean enough although tatty in places. For me I really had a nice day and I would definitely come back. The breakfast was extremely basic but I didn't have extremely high expectations, and I'm not really a breakfast person, so again it may not make the tick box for others but it did the job for me. Thank you Charlton house.
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Price per night fromUS$165
Posted on Aug 8, 2024|Classic Room
Guest UserThe waiting area for check-in is very British and beautiful. We booked a classic room, which requires us to walk through the main building, pass the garden, and come to the second floor of a stable. The room is clean and the toilet is relatively large. But the location is a bit disappointing. The high price and high positioning of the hotel make us automatically assume that the view of the room will be particularly good, overlooking the city of Bath. The actual situation is disappointing. Looking out is the street view on the other side, and I dare not open the window. The pure British white old man helps you carry the luggage, making you feel embarrassed not to tip. The restaurant is very delicious, and the cauliflower is especially delicious. In this place, you have to keep communicating and making requests. They can do better.
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Price per night fromUS$494
Posted on Jun 28, 2024
Zhanqianying
Small luxury hotel I feel relieved to see that it is SLH, but it is unusually understaffed. From check-in to dining in the restaurant, you have to wait, wait, wait. If you don’t understand English, please don’t come. Most of the employees look like college students who work part-time and cannot solve the problem alone. question.
The restaurant and bar are good, the room is very big, you need to take the stairs to the first floor, and the bathroom is half a floor up. The swimming pool is small and there are many people. There is a sauna, but it was useless because the temperature was 30 degrees on the day of arrival.
Charging the tram is also very funny. It took a long time to fully charge it.
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Price per night fromUS$238
Posted on Nov 5, 2025
M18028****
During the summer vacation, we suspended here for two nights. After the check-in, the room smelled bad. Then there was a big spider invasion. Later, we found that the sheets in the other room were dirty. We asked to change the room. The receptionist was arrogant and changed a cut. The other room said that there was no room. Then no plan to solve the problem. Fortunately we insisted and finally changed to another room. Won't come again, the spider is terrible
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Price per night fromUS$53
Posted on Apr 10, 2023
Guest User
We stayed in a triple room and were delighted with the comfort and cleanliness. Staff were very friendly and helpful. The breakfast was amazing - 2 of us had the full English and 1 had avocado, smoked salmon and poached egg on toast. There was also a selection of fresh fruit, yoghurt, juices, pastries, coffee and tea. All delicious. The location is superb, being very central.
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Price per night fromUS$87
Posted on May 30, 2026
Guest UserWe had a very pleasant stay at this hotel. While the hotel is a bit old it has a charming character and offers a comfortable stay overall. Rooms were spacious , beds comfortable and the gardens surrounding the property created a peaceful and relaxing atmosphere.
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Price per night fromUS$54
Posted on Jul 29, 2024|Family Suite
Gurenfengyu
The environment is good and the room is big enough. But knowing that there are four of us, there are only three beds, which is a bit inconvenient. The service is not good. When eating, you can hear all kinds of noises from the waiters, which is annoying. The plates fell on the floor twice. If there were no local guests next to me, I would have been too sensitive to think that they were showing off to our family. It is a pity that the service of such a good hotel is not as good as the hotel.
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Price per night fromUS$193
Posted on May 19, 2026
Anonymous UserThe hotel's location is excellent, just a few minutes' walk from the Roman Baths. This hotel directly pipes natural thermal water into the property, making it very convenient to take the elevator from your room down to the -2 level for a soak. However, guests only get free access to the hot springs during two time slots: 8:00-10:00 AM and 7:00-9:00 PM. Outside these hours, it costs £70, which is quite steep. There are three pools in total, plus a sauna and steam room. Overall, it's pretty good. One thing to note: the room and service fees were already paid through Ctrip. Upon check-in, a £100 deposit was taken. At check-out, the staff tried to charge a £10 service fee. If you haven't incurred any additional charges, you can refuse this unreasonable request.
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Price per night fromUS$202