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Posted on Apr 27, 2026
LunahonggThe room was incredibly spacious! I've never stayed in a Japanese hotel this large before. This place is perfect for a relaxing getaway from the hustle and bustle. The hotel is quiet, peaceful, and the room was huge and super comfortable. I felt completely relaxed after sleeping here. The ocean view was lovely to gaze at, and the atmosphere was wonderful. The staff were also very attentive, making me feel as warm and welcome as if I were staying at a lovely holiday home. Breakfast was delicious too. It's definitely a place I'd love to visit again.
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Price per night fromTWD 5,284
Posted on Jul 22, 2026|Deluxe Room
Guest UserWe had a wonderful stay at PGM! The staff were incredibly nice, professional, and always eager to help. While the breakfast buffet didn't have a massive selection, every single dish was beautifully prepared, high quality, and absolutely yummy. The entire environment is so relaxing, making it the perfect getaway. We also loved both the indoor and outdoor pools—they are clean, modern, very comfortable, and paired with excellent facilities. Highly recommended!
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Price per night fromTWD 14,376
Posted on May 9, 2026|2 Twin Beds, Ocean Front View
Yan Reeves
We had spent 4 nights at the hotel during the Golden Week which might have influenced the perception of service, but not dramatically.
Among the advantages of the hotel are: nice spacious rooms (ours had a stunning sea view); generally good location with beautiful nature and access to the beaches where you could actually swim (not a given on the island) - at least until the tide goes too low; reasonably good food across the restaurants with rather friendly prices; stylish bar with quality drinks.
Among the disadvantages are: very non-Japanese service (generally not very helpful, with low penetration of English among the staff) and lack of attention to detail that could make the resort actually very nice - again, not very typical case for Japan.
A few pieces of advice to the management:
1. Bring the option of in-room breakfast. If a guest is sick and can’t go down, it’s impossible to order in-room breakfast on the day, while rooms service opens at 11:30. Same frustration goes to the coffee stall downstairs that doesn’t serve coffee during earlier breakfast hours
2. Consider equipping rooms with coffee machines and contemporary electronics - low costs to take, yet massive disadvantage for the 5* status for not having them
3. Pay more attention to room service: we spent 48h without shampoo and shower gel. Our glasses were washed occasionally. New bottles of drinking water arrived only once.
4. Fix the beach! The amenities there look like a poor community beach area, especially those shameful umbrellas. You have reasonable amenities at the pool - why not spreading them to the beach areas to make them feel more like a resort rather than public beaches that no one gave any care?
5. Gym and SPA amenities could use a bit of refreshment. I won’t mention SPA service itself which might be a result of poor luck with the specific technician
6. Empty mini bar equals lost revenue. You could easily cover the modifications above through adding more options for people to enjoy drinks at their balconies.
What makes staying in Japan truly special - genuine care and attention to every detail - was completely missing over our stay at this Hyatt. In fact, we consistently had that feeling “this could actually be really nice” and then something would go terribly wrong with the awkward service. The hotel that looks like 5* on pictures leaves a 3* aftertaste at max. I am only writing this because I felt it didn’t have to - those are easy aspects to fix.
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Price per night fromTWD 9,541
Posted on Feb 24, 2026
Maniahk
Totally enjoyed the stay. View from balcony and outdoor jaccuzzi was perfect. The many bath salts offered also added dimension to the jaccuzzi. Evening drinks coupled with live wind instruments was fun and relaxing too. Close enough walk to many restaurants nearby, a leisurely 10-20mins walk. They were also able to help make a dining reservation at a nearby restauant.
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Price per night fromTWD 9,465
Posted on May 28, 2026
KuailedeyimituanziFantastic hotel! The room was huge and incredibly clean!
All the rooms in this hotel are sea-view with very large balconies. The weather during my stay was absolutely perfect, so I spent both days and nights lounging on the sofa on the balcony, enjoying the sea breeze and the ocean view!
Personally, I felt this hotel perfectly met my needs! If any of the following points are a big deal for you, then definitely consider them; otherwise, just book it without a second thought:
1. To get to the nearest beach, you have to cross a road yourself, and there are no rentable sun loungers or parasols on the beach.
2. The hotel pool water was a bit cold.
3. The breakfast can't compare to what you'd find in China, though there is one with a nice sea view.
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Price per night fromTWD 5,608
Posted on Sep 2, 2025
Guest User
Just as you'd expect from a Hoshino Resort property. The place was spotless, and the amenities were excellent. Beyond the in-house cafe, the food trucks parked outside offered a great variety of dining options, giving guests more freedom of choice. My only slight surprise was finding a small insect in the room, but given the natural surroundings, it's probably unavoidable.
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Price per night fromTWD 12,309
Posted on Dec 20, 2025
Guest User
Suitable for families and road trips, this is a convenient stopover.
Easy to travel north to Churaumi Aquarium and Kouri Island, or to plan your central itinerary. Convenience stores and restaurants are within walking distance.
Parking is available for those driving; quiet nights ensure a good night's sleep.
Spacious rooms include a kitchen and washing machine (no dryer, so please be aware that thick winter clothes may take longer to dry).
Simple breakfast options are provided, along with complimentary tea and coffee.
Perfect for those who don't crave a resort-style hotel or a lavish breakfast, and value spaciousness and flexibility in their itinerary.
Overall, a great stay; unanimously praised by my family! 👍
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Price per night fromTWD 6,649
Posted on Jun 10, 2026
Guest User
The service was excellent, and the hotel environment was fantastic! The breakfast and dinner were standard buffet style, with above-average quality. However, the staff at the small shops might need more training, as they were unhelpful and seemed clueless, which is not the standard of service expected from a top-tier hotel.
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Price per night fromTWD 9,727
Posted on Oct 30, 2024|Main Tower Deluxe Twin Room With Ocean View High Floor
MrChanSheraton Okinawa Sunmarina Resort is one of the best hotel and experience I had. The location is great which easy access to both north and south part of the island. Facilities are the best, especially the water activities. We tried almost all marine activities and all are great. Staff are wonderful and really helpful. They helped me from the day I book the hotel, marine activities arrangements, room service, and front desk. We definitely will come back to meet the great staff and hotel.
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Price per night fromTWD 12,849
Posted on Feb 24, 2026
Guest User
The facility itself is a bit old, but the sheets and bedding were clean and nice. The ocean view from the room and the quiet surroundings make it a great place to relax. The large public bath is a plus for families. I did find the high step into the unit bathroom in the room a bit dangerous.
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Price per night fromTWD 3,627