5-Star Hotels in Phnom Penh

Traveling with my child, I chose the best-located hotel in the city. From the room, we had a fantastic view overlooking the Royal Palace and the Mekong River, and safety was also a major plus. The front desk staff were proficient in both English and Chinese. Breakfast was delicious, even offering Chinese-style noodles. In the evenings, we enjoyed dinner at the iconic skybar on the rooftop, and the prices were very reasonable. When my son got hungry in the middle of the night, we ordered room service pasta, and it was absolutely excellent!

Room was a family suite and it was cozy for family of 3-4 but note that there is only 1 bathroom. So for family with older kids may not be the best. Otherwise facilities are amazing. Staffs are super attentive and friendly. Service is promopt. Food is delicious in all restaurants!

I was very satisfied with my stay this time! The front desk staff were incredibly helpful, patient, and polite. Check-in and check-out were very quick, and they thoughtfully answered all my questions, making me feel very well taken care of. The room was clean and tidy, the environment was comfortable, and the facilities were complete. The bed was also very comfortable, so I slept soundly. The hotel's location is convenient, and the overall experience was fantastic. I will definitely choose this hotel again next time I visit and will recommend it to my friends. Five-star rating, highly recommended!

The location is lovely and as you arrive there’s a real wow feeling.  The service is excellent and the whole team are delightful. The pool was beautiful and the gardens were really lovely.  It was really quiet when we were there so the restaurant was often empty besides us which  felt a bit strange. The food was fine but could have been hotter, it felt that presentation took priority over heat. The prices in the restaurant seemed quite high. I love the idea that this place is eco friendly however if guests are expected to top up water bottles the water stations should be clean and inviting. The gym was a bit scruffy and not inviting but then I wasn’t there for that!  The place is relatively new however there were definite signs of the rooms being tired  but I think if cleaned more would make the place look spectacular - which I guess is the desired effect. Eg. Our courtyard was very scruffy and not welcoming. The TV wasn’t working and the windows in the apartment desperately needed cleaning.  Some little touches and attention to detail would bring this back to the 5* glory that it should be.  Overall we enjoyed our stay and hope that the management team take my comments on board because I think it could be fabulous.

This is my 2nd time at the Sokha in Phnom Penh and both times were fantastic. I will stay again for sure. The rooms are incredible - clean - huge - high ceilings, great view. My friends and I referred to it as “the palace” the first time. It is so luxurious and a wonderful treat. The pool is clean and enormous. The workout room is clean, open with a nice view and has fantastic machines. The spa is lovely. They have several restaurants. I cannot resist the rooftop and only chose that one. Prices were reasonable for the value. The staff is so friendly. Senh at the front desk took extra care to make sure I was comfortable. It is on the “other” side of the river but you can cross on the car ferry for 25 cents (R1000)and are right in all the action on the other side. Sorry I forgot to take room photos but here is the pool and view from my room!

Housekeeping was not done thoroughly. Bed sheet was not change as strains were visible seen. Understand the room was mentioned upgraded but as compared to my colleague's room, there is 3 seater sofa. Breakfast start 6am but items are not ready. Simple fried eggs when approach was not available too. 2 weeks stay, not a single day the breakfast in ready in time except i wake up later at Sunday morning.. Food quality is good with varieties. loud bass echo can be heard till morning 6 am breakfast time. Lobby service is good. Staff are polite too. Laundry service is prompt on time as promised.

Good location with restaurants nearby. Got an upgrade of the room. Clean and spacious room. However, WIFI is abit unstable during stay. TV will need the hotel staff to guide you to use it, not user friendly. Gym is very well equipped and spacious.

We had a wonderful stay at JD Polman Hotel. The facilities were great, the rooms were comfortable, and the service was exceptional. Perfect choice for families!”

Firstly the hotel is like 20 mins ride from airport , but opposite side the bustling town. It’s just across from Mekong river. Mobility to reach hotel were hassle free. As a diamond member i was able to do early check in and had my welcome drink and cold towel at reception. We booked bassac suite and as per photo it has bathtub , however when we checked in to my surprise it’s not. I ring to FO to check about and I were instructed to pay $20/ night if want but tub. However they had discussed this with their senior management and come up with free upgrade to high ceiling 16th floor room. Not sure what it called but such a grand fabulous room with Mekong river view too. Staffs are super friendly and welcoming, English speaking, overall the price I paid for my stay was worth it. If I ever coming back Phnom Penh I choose this hotel.

Every time I visit Phnom Penh, I stay at this hotel. The breakfast is fresh and plentiful. The pool and gym are clean. The hotel staff are enthusiastic, and the parking security guards are amiable. The foot massage parlor on the first floor of the hotel is also really nice! Plus, there are so many mango trees in the garden outside. It's also very close to the Royal Palace, less than 200 units away.