4-Star Hotels in Phnom Penh

My boyfriend and I have traveled extensively across Southeast Asia, but this hotel is hands-down one of the best we’ve ever stayed at. The property itself is absolutely magnificent, and we spent hours enjoying the breathtaking rooftop pool. What truly sets this place apart, however, is the phenomenal staff. Everyone was incredibly friendly and welcoming. We have to give a massive shout-out to Sros, who worked in the downstairs lobby. Every single day when we returned, he greeted us with such genuine warmth. He always took the time to ask about our day and chat with us—it honestly made our whole trip feel so personal and special. We also need to praise Chef Rethy, who made the absolute best omelettes my boyfriend has ever had in his life! We wish we could mention every single staff member by name because the entire team was fantastic. We cannot recommend this hotel highly enough. We will 100% be staying here again on our next trip to Phnom Penh!

I really enjoyed my stay at Apsor Palace Hotel. It’s in a very convenient location, just a short distance from the Royal Palace and nearby shopping. The hotel was clean and well maintained, and the staff were genuinely friendly and welcoming. A comfortable and pleasant experience overall.

An absolutely perfect experience. The views are excellent; the west side faces the Mekong River, and the east side faces the Royal Palace, with the east side being much quieter. The service is attentive; someone helped with my luggage as soon as I got out of the car, and the front desk staff were very kind. The room facilities are new, soundproofing is good, and the shower amenities are L'Occitane. Breakfast is of French standard. To be more economical, it's an à la carte menu. Both Western and Chinese options are available, and everything is prepared exquisitely.

The room was clean and had a nice city view from the window. The hotel provided me with two key cards, which was a thoughtful touch for keeping things charged and the room at a comfortable temperature. The facilities aren't luxurious but cover all the essentials. The staff were well-trained, friendly, and polite. The hotel's location is absolutely unbeatable. The rooftop city view is fantastic; I highly recommend checking it out around sunset.

The staff consistently demonstrates exceptional friendliness and a strong commitment to assisting guests. The accommodations are maintained to a high standard of cleanliness. The hotel's location is particularly advantageous for those who appreciate vibrant nightlife. I fully intend to return and will enthusiastically recommend this establishment to anyone seeking a hotel in close proximity to entertainment venues. I commend the staff and management of the Sun & Moon Urban Hotel for their outstanding work. I am grateful for the remarkable hospitality extended to me, which created a sense of comfort and familiarity.

Our originally booked room would have been on the 9th floor, right below the pool and bar. We requested a different one. It wasn't the same category, but it was okay. The bed was a bit too soft and the pillows too thick. You can't please everyone, I guess. The bathroom was very small, but the shower had good water pressure and was hot. The breakfast area/cafe was far too small for so many guests, and it was too hot to sit outside. Breakfast was mediocre but sufficient. The location was superb. Very quiet on a side street, yet right in the heart of things. However, we had the bad luck of construction happening at the temple across the street. You should avoid that side of the hotel. The rooftop pool area is nice. The view over the city and the skyline, however, is sensational. Overall, the stay was good. We would gladly come back.

It was alright, quite comfortable to stay in. There were two air conditioners in the room and they blew super cold, hahaha! 😂 The staff were all very enthusiastic and provided excellent service. The value for money is also great. I'll definitely come again next time.

Check-in was super fast, and the front desk staff was very friendly. The room was larger than I expected and had a really stylish design, not that outdated business hotel look. The bedding was just right – not too soft, not too firm – and the pillows were perfect. I'm usually someone who struggles to sleep in new places, but I actually slept soundly through the night! The soundproofing was also great; I didn't hear a single thing from the hallway. I have to praise the breakfast too. They had both Western and Chinese options, and the coffee was excellent. There were also local specialty snacks. While the variety wasn't huge, everything was exquisite and clean.

This is a beautiful hotel where I had the pleasure of staying for 5 days in August 2026. The room is large and clean, and even if some might find the style a bit old-fashioned, I think it has its charm. The rooftop pool is superb. Breakfast is very good, and the buffet is plentiful. The staff are super friendly and professional, always smiling. The balcony is small but charming. The air conditioning is good and powerful. The bed is super comfortable, and it's sometimes hard to get up because it's so cozy! The only minor downsides are that there are sometimes odors coming from the bathroom, and the hot water is often lukewarm, as it seems to be everywhere in Cambodia.

Nice hotel, comfortable bed, spacious room. Breakfast included. Polite staff. I arrived from the airport at 7:00 a.m., and reception said check-in wasn't until 2:00 p.m. (The website says 10:00 a.m.). They asked for an early check-in fee of $10.