3-Star Hotels in Phnom Penh

The area where the hotel is located is home to many Japanese and foreign residents, so it feels very safe. There also seem to be fewer stray dogs compared to other places. Around the hotel, you'll find a good selection of amenities like supermarkets such as MaxValu, KFC, and Marugame Seimen. The room quality was what I expected for the price, so I had no complaints. I would consider staying here again if the opportunity arises.

I enjoyed my stay here. The hotel is safe, comfortable, and conveniently situated in the Riverside district. It has a good cost performance (i.e. price-to-quality ratio). Not everything is perfect, but the staff makes up for it, they are friendly and helpful (special shout-out to Nita who is fantastic, she is the nicest person and she helped me with all my requests). I originally booked a basic room until I found out a few days ahead the room had no window (I did not read the description carefully enough), so I upgraded for a “standard double room” with window. The first room I moved into did not have hot water. The hotel was not able to fix it, so eventually they moved me to another room where the hot water worked, which was great. The room did not have a chair and desk, but I asked the staff and they brought one. At some point, Nita helped me arrange a laundry load. It was done overnight and cost 3 dollars, so it seems the laundry is outsourced to a nearby business. At night, the street can be a little loud, there are many bars, KTVs and nightclubs located here. But it did not bother me, I could sleep through it easily. Many of the bars have hordes of pretty women who, beginning at dusk, sit outside and come ask you to drink with them. They get your attention by shouting “hello”, “come here”, “handsome” and “bong” (mister) as you are walking by. In any event, this did not bother me, I never actually felt harassed and could come and go the hotel as I pleased. The description mentioned the room would have a minibar, but my room didn’t have one. Probably I could have asked for it, but I realized I didn’t need one. One morning, there was a visit by the police, they were checking visas and passports from all foreign hotel guests. This was unexpected, but it went smoothly. Overall, I’m very happy with my stay and would probably come here again. Not everything is perfect, but I give it 4.5 stars (4 stars for the price/quality/location plus an extra half-staff bonus for the staff, especially Nita).

I've stayed here multiple times, and this experience was just okay. The air conditioning is very old and wasn't cold enough. After two nights, I requested a room change, which the front desk arranged. The service was alright. The best advantage is its location right by the Central Market, which is convenient for shopping.

I arrived at this hotel around 12 noon. The reception staff welcomed me kindly. There were a few other people waiting in the lobby at the same time. They told us that the rooms were not ready yet and that check-in time was at 2 PM. I said okay and started waiting, but since I thought it might take a while, I decided to go for a walk. I explored the nearby streets, went into a market, did some shopping, and spent some time outside. When I returned to the hotel around a little after 1 PM, I noticed that the people who had been waiting earlier were gone—so I assume their rooms had been given. The receptionist told me that my room was also ready. Then a staff member accompanied me to my room, which was on the 5th floor. The elevator in this hotel only goes up to the 4th floor, so you have to take the stairs up one more level to reach the 5th floor. The room itself was quite spacious. The Wi-Fi worked well without any issues. However, the TV did not seem to have smart features—there was no internet connection or anything like that. It was supposed to show regular channels, but due to poor antenna reception, it barely showed anything. The channels were full of static and not watchable, so the TV was essentially unusable. The air conditioner was working, but I think the gas might have been low, because the cooling was quite weak. Still, it was enough for me. There is a safe box in the room, but it seemed to have been locked previously and could only be used with a key. I couldn’t use it with a digital code. There is also a minibar with various drinks, but I didn’t use it. I only used the fridge to store items I bought myself. I think having a fridge is quite important in hot countries like this—it’s definitely useful. Hot water was available without any problems. One of the best things about this hotel is its location—it’s within walking distance to tourist areas and central entertainment spots. Other than that, I didn’t notice any particularly special features. The building itself is quite old, and I could see that it’s somewhat worn out. Still, it’s fine for a few days’ stay. But if you are expecting something luxurious, you should probably look for another hotel. For breakfast, there is a set menu. During my three-day stay, I had the same set menu every day. It was pretty standard, nothing special. There is also a restaurant at the entrance where you can order meals, but I didn’t try it—I only had breakfast there. That’s pretty much my experience. If you ask whether I would stay here again, I’d say it’s not bad, but you might be able to find a better place for the same price if you look around. The price was around the market average—not too expensive, not cheap either. Maybe you can find something better for the same price, but I’m not sure. These are my thoughts about the hotel. Have a great holiday everyone!

The first room we got was with many little Cockroaches, we asked to change the room and the man in the reception was very kind and gave us another room, the second room also had some Cockroaches, 2-3 that founded us. Beside that the facilities of the room were in poor condition and there was cigarette smell. The breakfast was fine, very basic. The location is good very close to the palace and there is a lot of stores and shops around.

Turned up at 6am as arrived on the overnight bus. My 2 cabin cases were carried upstairs for me to my awaiting “pod”! It had a light, plug socket & usb socket and fan, clean bedding! I slept for 5 hours until I had to leave for my plane. Bed was comfy, slept like a baby. Didn’t have time to use the amenities but saw a pool, a bar, pool table, menus , plenty of games - looked like it would’ve been a fun time! Arrived at the airport and realised I’d left my backpack & laptop etc !!! Couldn’t find the telephone no: but sent a grab and the bar man helped locate it and I managed to get it before the flight! If only I’d had more time - looked fun !

Lovely and very helpful staff. Close to the river. In the middle of a very 'lively' area, which can be a little noisy late on (if that bothers you). Would book again.

⭐⭐⭐⭐⭐ I had a great stay at Grand Elevation Hotel during my trip to Phnom Penh. The staff were friendly and welcoming, and the breakfast was delicious with a good variety of food every morning. One of the best things about this hotel is its location — it’s close to the Independence Monument, the Royal Palace area, restaurants, and many attractions, making it easy to explore the city. My room was comfortable and the overall experience was excellent. I would definitely stay here again and recommend it to anyone visiting Phnom Penh.

Everything is gold, Bengali Kitchen Staff make a Bangla Khabar. British Manager managed This Hotel.

Pool is not so clean, Trash aren’t pick up. staff are good and friendly. they have free laundry but the next problem is how to get it dry. i booked for 9nights and just stayed for 4nights. i asked them to help me have a refund for the remaining 5nights. but they kept on telling me they can’t do anything and won’t do a refund. well ofcourse they can if they only want but they take advantage in your change of plans. real PET FRIENDLY