5-Star Hotels in Toronto

When staying at the hotel, the front desk informed that all non-alcoholic beverages in the mini-bar are free because they have been prepaid. After that, bring some desserts. Someone knocked on the door at night, asking if a turndown service was needed. Before leaving, I was told that there are additional charges: facility charge $12, Neighbourhood Mktg $4.89. This is required upon check-in.

Still quite satisfied, lived well, lived for 10 days, the surrounding area was also visited, the restaurant also ate a few times. The spa is also reflected, the overall is not bad. The exterior is being built, the sound is always bad during the day, and there is a fire truck, you can hear a lot of times a day. Toiletries are not provided daily, they need to be explained, and the service attitude is OK. At least the brand is there. I hope I can have a better stay experience next time.

Very sustainable hotel😂I forgot to bring toothpaste. I called and they said they didn't have any. The price of $650CAD+a night. Bottled water was also charged $7. There were no amenities but there was an Amenity Fee of $29 a night..1.5 languages The service attitude was OK. The gym had no view. The swimming pool was only open for a few months in the summer. The rooftop bar was also closed due to recent maintenance. The price for two breakfasts booked on Ctrip was actually a $60 breakfast credit per day. The price was a bit expensive. The actual meal cost $60 per person. The excess and tax had to be paid extra. The taste was average.

Booked Deluxe King Room with breakfast included. Room was spacious and breakfast was great. Yet the standard of housekeeping was far from satisfactory. First, hairs were found at the wrap for the wire of the hair dryer the moment I checked in, and small scrap of paper was also found on the inside of a towel. Without any notice/sign in the room about the hotel's green housekeeping policy (if any), towels heavily loaded on the hook and hangers in the bathroom were not collected even on day 3 of my stay (there was no bath tub in the room to place used towels). Packs of cotton pads, cotton buds and small soaps were not refilled even when totally used up. Interesting enough, when enquired with front desk if that was the hotel's policy not to so collect the towels and make the refill unless express requests were made, the answer was in the negative. The charging of tips for breakfast is another interesting issue. My husband stayed at the hotel for 2 nights (with breakfast included) before my arrival. When he checked out, he was asked to pay for tips for 1 breakfast. After clarifying if tips should be paid for 2 breakfasts instead, front desk apologized for having wrongly charged for any tips as all charges should have already been included when making the hotel booking. Yet on our checking out after 5 nights' stay with the hotel, we were told that we had to pay for tips for 2 days' breakfast. We again enquired about the hotel policy and explained that we were willing to pay but wondered why tips weren't charged for all 5 days for our stay. No explanation was given and the staff (probably thought that we did not want to pay) just advised that the charges would be waived. I have stayed at Park Hyatt Bangkok and the service was excellent. Was thus surprised to had those experience at Park Hyatt Toronto.

We had an amazing experience at the Soho hotel. The room was impeccable with a spacious closet area and huge bathroom. The room offered all the amenities. And the turn down service every evening was a nice touch. The location was great as well. Many food establishments nearby and it was close to everywhere we planned on going. We would definitely stay here again.

This was my first time in Toronto, and the prices for brand-name hotels were shockingly high (it really is a developed country!). I decided to try a homestay-style hotel with a bit of hesitation. To my surprise, when I arrived, I saw a detached villa. Inside, the room far exceeded my expectations – it was clean, tidy, and newly renovated, with a private bathroom. The environment and facilities were as good as, if not better than, many business hotels. The owners were incredibly welcoming, and breakfast included bread, scrambled eggs, fruit, and milk! Crucially, the location is also very convenient, close to Yonge Street, near the subway, and there's a bus stop right outside. I do have one small suggestion though: it would be great if disposable bath towels could be provided. I'll definitely stay here again on my next visit!