5-Star Hotels in Vienna

A very historical hotel ! This is the one I was so looking into! However, we stayed in Room 320 and had a noice all night (every couple minutes). At 4am, the noice continued .. We could not sleep and ask the front desk for tea. I mentioned this issue and the feedback is “tea is on us”. They said they will check until we checked out the room ( however, we were on the way for breakfast so we would prefer at least for them to check, they refused). I managed to record the sound and showed the front desk. But no response! Paying so much money for this experience! Mindful, the room only offer coffee No Tea! We stayed in many well known hotels around the world, unfortunately this is not a worth of money for this experience!

The location of the hotel is also very good, the facilities are also very good, and the restaurant on the first floor is also very good, but I chose the opera scenery and paid for it, but I can only see the trees in front of the hotel. Although I made a complaint, the hotel also made an opera I said it was a view, and I didn't say I wanted a high floor, so I said it was assigned like this. The opera view is covered with trees, but how is the opera view! ? And even if it's not a high floor, I thought it was good to see, so if I knew it, I would ask you to arrange a high floor. It almost ruined the anniversary. Please refer to those who want to see the opera view. The picture was taken in the room I stayed in. And the shower room was clean, but the sewer smelled bad. Just closed the door, it didn't smell, so I went over, but please refer to those who use the shower room.

I stayed for 3 days, and the service mostly met my expectations. They helped with luggage, and the turndown service and daily room cleaning were all provided as they should be. The rooftop bar also offers a nice view. There's a gym and a pool downstairs too. Breakfast really depends on the main course you order; after a few days, I found the English breakfast and Eggs Benedict to be quite good. The room had high ceilings, and the view outside the window was also pleasant. Since it's right next to the City Park, it's very close to the station for the Airport Express (CAT) and places like the Musikverein (Golden Hall). From the hotel, you can reach Schönbrunn Palace, Belvedere Palace, or Hofburg Palace within 20 minutes by metro or tram. By the way, buying a city card that includes the airport pass is quite worthwhile (the hop-on hop-off bus didn't seem to have much purpose). Public transport is excellent; the metro and trams are very well-developed, and they run late, pretty much covering everything you'd need. The CAT goes directly from the airport to City Park in one stop, taking only 16 minutes.

The location is absolutely superb! It's close to all the main attractions, which are all within walking distance, and the luxury shopping street is right next door, making shopping incredibly convenient. Plus, there are several historic coffee shops nearby; I managed to visit two this time. It's a shame that Central Cafe is closed for half a year for renovations, so I'll have to save that for next time. Vienna is great, and so is this hotel! I've already recommended it to friends and will definitely stay here again.

Great convenient location, close to all sightseeing area, very clean room. Highly recommend to stay in Vienna.

Convenient hotel in the center. Good size room. Clean. We had slightly noisy room overlooking the road. Restaurant was small, and there was not much variety of foods, such as having no fish or salmon was unusual for 5 stars. I would say buffet was a good 4*.

Pros: - The room was spacious, with a very high ceiling. - The interior was classically decorated. - The windows were well-insulated, so despite being next to the street, it wasn't noisy at night. Cons: - The furniture was old. Two days in a row, I found rivets from the furniture on the carpet, which could be dangerous if you accidentally stepped on them. One day, I noticed a leg missing from a stool. I notified the front desk, but when I returned to my room, I found that the maintenance staff had removed the desk and chair. - Breakfast was quite busy with tour groups. - At night, I could hear the pipes, the hinges of the sliding door and the room door, and the creaking of the wooden floor.

Excellent Accessibility to Airport and City Center The subway, airport transfers, and walking to the city center were all incredibly convenient and great. Having a large supermarket and food court right in front of the hotel was also extremely convenient. Even with the scorching June weather, the hotel's proximity allowed us to easily pop back in from exploring the city to cool down, which was fantastic.^ The lounge access was also satisfying (though closing at 8 PM was a slight disappointment), and we made good use of the food and beverages, especially given Vienna's high prices. We upgraded from a city panorama view to a park view room, which was a great decision. The eye-level view of St. Stephen's Cathedral and the park was truly healing for all three days we were there.♡

Personally, I found it rather average. From the window opposite my room, everyone could see everything clearly, and conversely, if I didn't draw my curtains during the day, others could see me too. Upon entering, there was a sticky mess on the bar that had stuck to my room key. I contacted Ctrip customer service, and they assisted in cleaning it again. Later that evening, the hotel, probably trying to make up for my bad impression, sent me two pillowcases embroidered with my initials and a bottle of Austrian sparkling wine. Unfortunately, I had a cold and didn't touch them. I could only take the pillowcase with me because of the name on it. Those things aside, what I found most unbearable was the dim lighting in the bathroom, which was very unfriendly to women. The rooftop restaurant, however, deserves five stars!

Address: Lichtensteg 2/3, 1010 Wien, Austria Stay: Late May 2025 (1 night) Just a few minutes' walk from St. Stephen's Cathedral. The location was very convenient for shopping, restaurants, and museums. Set back from the main street, the surroundings were quiet and peaceful. The front desk staff were polite and courteous. They provided the necessary assistance while maintaining a respectable distance, which I appreciated. The room was compact but functional, and the sofa space by the oval window was very comfortable. However, I found it a bit dusty, which was disappointing, as I found myself sneezing constantly during my stay.