4-Star Hotels in Koh Chang

The stay was excellent. The accommodation was beautiful, the breakfast was outstanding, and the management and staff were truly exceptional — warm, attentive, and professional throughout our stay. The atmosphere was peaceful and perfect for a relaxing getaway in. The hotel also provides complimentary shuttle service to nearby beaches, with schedules available at the reception. Overall, the service exceeded our expectations, and we would definitely return again in the future.

”This resort is a solid choice for families with children, largely due to the pool slides, which are a genuine hit with the kids. We stayed in a standard king room that was well laid out and featured a balcony, though it unfortunately offered no view. The only maintenance issue we noticed was a faint, unpleasant odor coming from the shower drain. The beach directly in front of the resort is relatively small, but the shoreline extends for a long distance, making it pleasant for walks. While my wife had hoped for bluer water and whiter sand, the overall experience was still quite enjoyable. Dining options at the resort restaurant were average. Beyond the resort grounds, there isn't much to do nearby; you will need to drive to other destinations to find shops or better restaurants.

I really liked this hotel for its location – the sea is right nearby, and there's a great beach and an excellent pool. Everything is very beautiful, cozy, and clean. We loved our room; the mattress and pillows were incredibly comfortable and soft! The bed linen was pristine white, and the towels were white too. Our room was cleaned every day, and we were completely satisfied. The breakfast buffet was excellent, with different dishes every day, and everything was delicious 😋. The restaurant with a sea view was super 👍. The staff are very polite and always try to help! This is a comfortable hotel, and I can confidently recommend it for a vacation!!!

Let's start with the positives: The hotel environment is indeed very nice and beautiful. It's close to the sea in the morning, has a pool, and is conveniently located. Now for the main points, which led to a bad experience and a negative review: We didn't realize that to get to Koh Chang, you had to reach the pier and board by 5 PM that day, otherwise, you'd have to wait until the next day. While we were on our way, around 12 PM that day, we contacted the hotel to see if we could cancel that night's stay or postpone it by a day. The hotel initially refused, and even after we involved the platform's customer service, it was no use! Alright, so Trip.com ended up compensating us for part of our room fee, and we rented a hotel near the pier to board the island the next day. The next day, we arrived at the hotel around 12 PM, and they still made us wait for the room to be cleaned. We waited for about 25 minutes before checking in. We found this very strange because if they didn't let us cancel the room we didn't stay in yesterday, and still charged us for it, shouldn't we have been able to check in directly, even if we arrived at 6 AM? What kind of cleaning were they doing? (We strongly suspect the hotel was double-dipping, 'marrying two husbands' so to speak). After finally checking into the room, the door was incredibly difficult to open with the key (after finding a nearby staff member, they helped us change the lock). We were already exhausted at that point, and then we couldn't even open the door, which made us even angrier!!!

Excellent hotel, perfect for both families and couples. The breakfasts are superb with something for everyone. Rooms are cleaned daily. There are shops and massage parlors nearby. To get to the beach, you just need to cross the road, and there's even a traffic controller to help you with that. The hotel's water park is also fantastic. Overall, cleanliness and order are well-maintained. We'd definitely return if we have the chance.

Бронировал два этажа в двух разных виллах, со мной заблаговременно связались, и предупредили что по одной будет замена, так как предыдущие гости захотели продлиться. Поменяли мне номер на большие апартаменты с видом на море, которые не могут не понравиться. На ko Chang был впервые, поэтому оцениваю произошедшее на 5++. Персональный, здоровенный КХРАПП дяде Сереже, и его сыну Владиславу, на месте отличный отзывчивый сервис. Второй номер тоже оправдал все ожидания и по расположению и по сервису. Поначалу скептически отнеслись к завтракам по 500 бат за человека, но по итогу поняли, что они определенно точно стоят того. Хороший шведский стол, натуральный кофе, выпечка. Неподалеку так же работает небольшое кафе, пробовали -еда хорошая, но со слов администратора о том что часто зарезервированы все столы (при их очевидной неполной посадке, сложилось впечатление, что либо в приоретете обслуживания соседние с кафе виллы, либо не очень хотят работать) Территория гигантская, судя по всему, включает несколько разных резортов, без мопеда будет тяжеловато преодолевать эти чудесно облагороженные территории. С чем нам опять же помогли работники сервиса, и после чекина нам подогнали технику прям к номерам. Пляжи и бичбары (в частности Shambala) с бассейнами вызвали полный восторг, объездив остров, могу сказать, что один из лучших пляжей оказался как раз под моим номером. Скидываю виды с пляжа напротив апартаментов 1128, фото жилья нет, только видео, поэтому попробую нарезать и закинуть сюда позже.

The hotel is a beautiful experience, it is practically a boutique hotel on the beach. We took a private room with a terrace (some rooms have a shared terrace between two units). The room is beautiful, the air conditioning works well, the bed is very comfortable and the bathroom is crazy! Cleaning is excellent, both in the room and in the common areas. Breakfast is fantastic, tasty and varied, staff is exquisite and very careful. The swimming pool is very beautiful and has a view of the stripful beach. We had to stay only three nights but we were so good that we extended our stay for a week, I would return tomorrow!

The location is excellent. The breakfast selection isn't huge, but everything is delicious, and they have coffee machines. There's some renovation going on, but it didn't bother us. The only major issue is that there are hardly any free sun loungers for hotel guests. The few they have offer little to no shade, and there are even fewer umbrellas than loungers. Conveniently, though, by the small pool near the beach, you can rent very comfortable loungers for 1000 baht a day. And the basic ones by the main pool (about 14 of them) cost 500 baht a day. So, hotel guests essentially have to pay for sunbeds, which is a huge drawback. Everything else was good.

The hotel did not include breakfast, the hotel looked very stylish, the room was okay, the location was good, there was a lot of food around, but the hotel room had mold and odor, and there was a serious mold odor when we entered the room. It's the same for both rooms, and then requesting another room is the same. The order cannot be cancelled, so it can only be sent for one night.