Klong Prao Resort

What I liked: ✅ All staff provided excellent service and were very helpful. ✅ The resort is beautiful with great views. ✅ The breakfast buffet had a wide variety of food, and it changed daily. What I didn't like: ❌ The air conditioning was old and noisy (though a technician did come to fix it). It kept fluctuating between hot and cold. ❌ The water stopped flowing, and when it did, it was brown, making it impossible to shower for a while, as shown in the picture. ❌ I stayed for two nights, but they didn't change the bath towels! They didn't replace the towels for water activities that were used on the first day; I had to use the same ones on the second day! They didn't restock the bathroom amenities!!!! They didn't even clear the used drinking glasses! It felt like the room wasn't cleaned at all. ❌ I requested a quiet room, but I was given a first-floor room right next to the stairs, which was noisy day and night!!!! Unbelievable. ❌ There was only a rain shower. ❌ The hairdryer was old and made my hair frizzy. It also dried my hair very slowly. I recommend bringing your own.

This hotel has definitely seen better days. There's absolutely nothing 'Deluxe' about it anymore. We booked a Deluxe room with a Jacuzzi, which was an absolute disaster. The interior was completely run down, with stains all over the walls and curtains. Doors had large gaps or didn't close properly. The bathroom smelled like sewage from the drains, and the remote controls clearly hadn't been cleaned in ages. The terrace and Jacuzzi were dirty and rusty – everything felt unhygienic and neglected. The staff were aware of the issues, tried their best, and attempted to compensate guests with vouchers. Breakfast was just okay. In the end, we cut our stay short. We unfortunately cannot recommend this property.

Good hotel, would stay again. Pros: + Clean + Quiet, cozy grounds + Buffet breakfast (something for everyone's taste) + Well-maintained beach, always free sun loungers + Hotel has a restaurant: delicious food, fire show every evening (at 7 PM)