4-Star Hotels in Hakodate

I stayed in a D-Fourth Non smoking room on the 8th floor. The room has a nice view of Mount Hakodate from the balcony and a view of the port from the bedroom window. Room was clean and there is daily cleaning if you ask for it. Cooking utensils are available though no condiments provided. The bath system is electronic and took a while to figure out how to use it. Room was spacious and adequate for 4 of us. What we loved is that while the dryer did not really dry our clothes (separate washer and dryer), the heater in the room was strong enough to dry them and we could borrow a rack from the hotel to hang them out to dry. Only improvement we would like to suggest - we arrived when it was snowing heavily, and as we moved our luggage into the room the floor became wet and dirtied, we had to clean with tissue as there is no floor cleaner available.would be nice to provide self cleaning tools especially since there is a kitchen and things might spill. And also the balcony did not have any ‘balcony’ shoes so it was just too cold to step outside to enjoy the scenary. Nonetheless, we enjoyed our stay in the hotel. Would choose it again if we go Hakodate.

This was our first time staying in a ryokan and it was beyond our expectations by a large margin. The service was incredible, and the attentiveness and kindness of the staff was greatly appreciated. The breakfast in the room was a treat in and of itself! The location is about 45 or so mins by tram from the city centre or 12 mins by taxi. It is in the onsen part of the city with two foot bath onsens within 5 mins walking distance. The tropical nature park with the 'hot tub monkeys' are a 7 min walk away and the views are wonderful. This was really a pleasure for us both to stay here and a real highlight for our whole trip to Hokkaido. Highly reccomend!

The hotels in the Yunokawa Onsen area are generally quite average, and Umi to Akari, which is a Four Points by Marriott, is no exception. However, its price is double what you'd expect. Perhaps I booked too last minute. To be honest, for this price, I'd choose other, higher-end options, and even taking a taxi there to enjoy the hot springs would be more cost-effective. This hotel does offer day-use hot spring access. Here's my experience from a few perspectives: 1. **Hygiene:** You generally don't need to worry about hygiene in Japanese hotels, and this place is no different. 2. **Dining:** I opted for the one-night, two-meal plan, and after checking in, I realized it was the worst decision. The food quality was truly average. Although there was a lot of seafood and unlimited crab legs, it was just… mediocre. I ate one meal and never went back. I'd rather walk across the street to ”Ichimonji” for Hokkaido ramen 🍜. Coincidentally, it was a Japanese holiday, and the breakfast queue was unbelievably long 🤪. 3. **Clientele:** This hotel primarily caters to tour groups. Buses kept pulling up, dropping off loads of tourists, if you catch my drift. 4. **Accommodation:** The bed and pillows were really uncomfortable. I'll spare you the details... 5. **Hot Springs:** Clean, and the quality of the hot spring water was good. It was slightly salty, and my skin felt silky smooth after bathing. There weren't many Chinese guests, and everyone was very particular about hot spring etiquette, maintaining personal space. This was a definite plus (especially with so many tour groups staying there).

Location is good for every spot of hakodate hightlight's place, 5-10 minute walk to every spot. Room is clean and bed is big. I like washing machine that for free and reasonable room price.

The staff were extremely friendly and helpful, making the stay very comfortable from check-in to check-out. The location is excellent, only about a 3-minute walk from the tram station, which makes getting around very easy. There are also many restaurants nearby, so finding food is never a problem. The room was clean and well maintained, and the onsen was very nice and relaxing after a long day. Overall, a great stay and I would definitely recommend this hotel.

This was the most delightful onsen ryokan experience I had during my stay in Hakodate. The atmosphere is comfortable, warm, and full of refined taste. The staff were exceptionally kind and professional. I would especially like to thank the gentleman who assisted me during check-in on the afternoon of March 19 2026, due to my own mistake, I missed my dinner and breakfast reservations, but he patiently explained everything to me with great understanding and warmth. I truly appreciated his kindness. Thank you again, I would be very happy to return here with my family in the future!

I'd call this unbeatable. First off, the front desk service was truly above and beyond my expectations. It was snowing heavily, and the bellhop was still waiting outside for guests to arrive, helping with luggage. The outdoor private onsen in the room was also exceptional; the view and atmosphere were incredible. The breakfast, with its unbeatable ocean view, topped it all off. I had a wonderful day in Hakodate!

Excellent location in Hakodate, all walking distances from major attractions - red brick share houses, the churches and government houses, morning market etc. Breakfast spread was excellent and the sashimi seafood for chirashi bowls are fresh and delicious. My only complaint is that reception staff can learn to speak some English especially when the hotel is full of tourists from various countries. The room is rather small and crammed even for a solo traveller. The onsen is nice but gets rather crowded especially in the evenings. The lounge area has a beautiful view of the bay.

I stayed for three nights in a king-size bed room, room 422. On the morning of July 21, 2026, I saw a maid tidying up the room next door, so I told her I was on a multi-night stay and didn't need my room cleaned, just a bottle of water. Then I changed my mind and asked for the water for the third day as well. She responded rather rudely, curtly refusing me with 'no,' stating that only one bottle was given per day. She didn't use polite language and had a completely different demeanor from the other hotel staff. The maid on the second day, however, was very polite. She proactively asked if I needed a bottle of water. I said no, but she thoughtfully left bathrobes, towels, and water outside my room door later. Although I didn't use them, her service felt warm and considerate.

The facilities are quite new. Dazheng Heping has two styles of hot springs. This time I lived in a Dazheng style room. I hope I can live in Pingcheng style next time. The sea view from the window is OK, after all, there is still a short distance from the beach. The only dissatisfaction is that the air conditioner in the room cannot be adjusted. If the window is not opened in the room, it is very stuffy. I even have to take off my clothes to sleep. If it is cold outside, I should also give the right to adjust the indoor temperature to the guests. Everyone has a different sense of temperature.