4-Star Hotels in Palermo

The room is good overall, it should have just been renovated, it is quite new and modern, that is, the room is a little smaller, and then the shower is separate from the bed, it feels weird (because the toilet and sink are alone in the place where you enter the door), it may also be because of the old house renovation. (It is said that it used to be a palace), breakfast is American, almost every day, the variety has not changed much. Good location, can walk to most attractions. The service staff was very enthusiastic. Our tour guide was waiting downstairs. She also took the initiative to tell where the bathroom was, and also took the initiative to introduce the surrounding situation. Every time she went out, she greeted her warmly.

Loved this hotel. It was beautifully appointed and the breakfast was lovely. The rooms were well designed and it was the comfiest bed I have ever slept in! The location was perfect. Right around the corner from streets with lots of restaurants and an easy walk to local attractions. The Teatro Massimo was right across the street and was my favourite thing to visit. I wouldn’t hesitate to stay there again although there are some stairs to get up to reception but there is a lift part way from the ground floor for those with mobility issues. Staff were friendly and helpful. It’s a gem of a place!

The place is nicely located, close to everything including the train/bus station (6/7 min). The owners are really kind and made a beautiful spot in the hearth of the city just on top of the thiusand year-old market. At first it could look a bit disconcerting when arriving near the hotel, but once you reach the place, you won’t regret it. And the view is also amazing! Really good restaurant just in front of the place (I would recommend this one over another one in the left-alley, although it was really well presented, this one is half the price for 10 times the taste!)

Great location- good service. The room was clean, and comfortable. I only stood one night, as this was a transit day for me in Palermo. The staff were helpful and able to accommodate me arriving slightly earlier than expected. The location is great for a first time visit in Palermo- just outside the Quattro Canti.

First off, the price was amazing! Just over 300 for a night, including breakfast, that's incredibly cheap. I tried to book again later and the price had gone up. Getting there was easy too. I took the airport bus to the station and it was just a few minutes' walk from there. Facilities: The room was spacious and even had a corner balcony. The breakfast selection was pretty good, and they even had cannoli!

Stop in this apartment in the luxurious room with two children of teenagers. Very beautiful spacious apartment. Very sorry we were there only a few hours. Set with a big taste, the highest ceilings, bed linen and towels were fresh. The host sent all the details of the settlement in advance, did not face any problem. The best estimate!

Not a hotel, more like a Bnb with limited service October 2025 We booked Mia Terra expecting a hotel — but it turned out to be more of a one-man bed and breakfast. From the start, nothing went smoothly. We had decided to take up the host’s offer of an airport shuttle (not cheap), as one of us only had one evening in Palermo and every minute counted. The shuttle arrived 15 minutes late, and when we finally reached the property, no one was there to check us in, causing yet another delay — even though the host had personally arranged our transport and knew our arrival time. The host then offered excuses that didn’t line up with the shuttle driver’s story (which btw, the driver didn’t even know our destination — we had to guide him — and only accepted cash, which we weren’t told in advance.) Check-in was confusing and disorganized. Despite several text messages from the host to confirm our room setup (which should have been clear from the booking), he had still assigned the wrong rooms and once again found excuses, incorrectly blaming the booking platform. When we asked him to fix it, he was reluctant but eventually agreed — behaving as if he were doing us a favor — though he did offer free breakfast as compensation, which we didn’t need. Since there is no staff at the property. The host promised to respond to messages “within minutes,” yet replies often took hours. The whole experience felt like a single person trying to run a hotel alone — and it shows. To be fair, the rooms were clean and comfortable, although in one of them, the shower faced the bedroom through a glass wall, so you had to shower in the dark for privacy. Overall, the service and professionalism fell far short of hotel standards. If you’re expecting the reliability of an actual hotel, look elsewhere.

With a heatwave hitting throughout my 3-day stay, the best decision I could have made was to choose this hotel specifically for its pool – and boy, did we enjoy it! The atmosphere was super chill, complete with a DJ, the lush surrounding garden, and the perfectly tempered water. Drinks and food were readily available in the common areas. Sun loungers were plentiful and well-positioned. Breakfast was fabulous, offering a wide and comprehensive variety to suit all tastes, including juices, fresh fruit, cold cuts, hot dishes, omelettes, and naturally, excellent coffee! Leo's attentiveness, and indeed that of the entire staff, was exceptional. The room and bathroom were tastefully decorated in a modern style, featuring a decent wardrobe and space for a table, armchair, and a good TV. We slept like angels. Everything was very clean. The only truly unpleasant aspect was the persistent smell of drains, which hints at the age of the renovated building. There was always plenty of parking available, and although it's about a 12-15 minute walk from the center of Palermo, I'd say it's a fantastic and strategic location. Highly Recommended!

The location is great, I'd say it's pretty central, and for a four-star hotel, the price is quite affordable (they even have single rooms). However, the facilities are a bit basic. The soundproofing between rooms isn't great (my advice: bring earplugs!). They do provide disposable slippers. The front desk staff are friendly. It seems like there are two people who clean the rooms; one of them was very meticulous, tidying up my desk and pajamas, which was a nice touch 😋. The breakfast is a simple Western-style meal, and the taste is decent.