4-Star Hotels in Hamburg

A fantastic experience! The supermarket and laundromat are within walking distance, and the breakfast service was excellent. Breakfast included my favorite German and European pickles, scrambled eggs, boiled eggs, crispy fried bacon, various honeys, a wide selection of breads, four types of yogurt, and a variety of fruits to add to the yogurt, as well as fresh fruit. There were also many unique juice options, and iced and sparkling water choices. A quick greeting from the staff allows you to bring your own coffee or hot tea to the smoking area outside (but remember to return empty cups to the restaurant).

Nice and friendly staff who provide service that lives up to the high standard expected from Novotel. They were welcoming, helpful, and attentive throughout the stay, making the overall experience very pleasant. The hotel is well situated in a public transportation hub, offering easy access to many tourist attractions, which makes it a convenient base for exploring the city. The combination of a great location and excellent service made the stay comfortable and enjoyable.

The hotel location is great, just a 5-minute walk from the Hamburg Airport departure level. The room was spacious and the bed was comfortable. I was charged an extra 25 euros for early check-in (2 hours prior). The front desk staff accidentally charged me for the room twice, but after Ctrip intervened, the duplicate charge was refunded a few days later. Overall, I'm quite satisfied.

I appreciated the staff allowing an early checkin before the actual check in time. I got the room at a discounted price during some offer and room was was very neat and clean. There are lot of restaurants near by and its right next to Lidl incase you need anything. Only concern was the location itself. It's about 11-12 mins walking distance to Hamburg Central station and the neighbourhood itself did not feel very safe with lot of people loitering around. I did not face any issues as such but it just felt unsafe to walk on my own at late night. If you are looking for short stay with easy accessibility to public transport and train station etc, you can consider this. Overall it was a good experience to stay.

Very good, very convenient from the city center and westlife, there is U1 downstairs. The kitchen is very useful and there is an oven

Great hotel in the best location in Hamburg. Very friendly staff. Rooms are top. Parking in deep garage is ideal (although not cheap). In the breakfast room there is even a kids playground. Very recommended!!

Amazing room Cable TV doesn’t work and no English channels. The staff were helpful where to park the car.

Top-Hotel mit sehr gutem Restaurant. Vom Einchecken bis zum Auschecken habe ich nur sehr freundliches und zuvorkommendes Personal angetroffen. Mein Zimmer war sehr geräumig und gut ausgestattet. Ich habe hervorragend in meinem Bett geschlafen, und es war nachts ausgesprochen ruhig. Das Hotel hatte es bereits bei meinem letzten Aufenthalt auf meine persönliche Merkliste geschafft.

This hotel is in a great location near the train station and in the centre of the city. The room was very clean and the bed was very comfortable which is always important to have after a long day of activities.

Hygiene: as always good. Environment: The location is as general as ever, and there are supermarket restaurants nearby. There is a fried fish restaurant, which is affordable and delicious. Service: as always good. Facilities: as always good.