4-Star Hotels in Hamburg

My stay at the Crowne Plaza Hamburg - City Alster was absolutely superb. From the moment I arrived, the elegant and professional atmosphere was noticeable. The room was spacious and beautifully appointed, with a incredibly comfortable bed and a fantastic view. The location is also ideal for both enjoying the beautiful Alster lake and accessing the city center. It’s the attentive service and premium amenities that set this hotel apart. I felt thoroughly pampered and would not hesitate to return for another luxurious stay.

A fantastic experience! The supermarket and laundromat are within walking distance, and the breakfast service was excellent. Breakfast included my favorite German and European pickles, scrambled eggs, boiled eggs, crispy fried bacon, various honeys, a wide selection of breads, four types of yogurt, and a variety of fruits to add to the yogurt, as well as fresh fruit. There were also many unique juice options, and iced and sparkling water choices. A quick greeting from the staff allows you to bring your own coffee or hot tea to the smoking area outside (but remember to return empty cups to the restaurant).

Spacious and clean room. With water offer at reception. But the bed and pillow were too soft made my sleep not good, and the wall was thin as I could hear and feel the shake from neighbors. Location is convenient, and quiet zone from Central Station. But one point to note, though there is a metro entrance next to hotel, but the entrance without escalator or elevator, but stairs! It could be hard if you carried heavy luggage.

Top hotel with great service and a beautiful room. You can't get any closer to the airport! I especially liked the bathroom. If you have to leave very early, there's a breakfast box available. Super 👍

Overall the rooms are spacious, clean, and comfortable. Two points worth noting that guests should be aware of: 1. The curtain pocket (the part at the top that hides the curtain rail) is not deep enough, so plenty of light comes in around it. For people use to full blackout in bedrooms, this may be disturbing - especially when the sun rises in the morning. 2. As noted in some other reviews, the pillows are EXTREMELY low density. They are so low density, that there is close to zero support once lying on them and the weight of your head has compressed the filling (down I think). I fortunately brought my own pillow, however if I had not, this review score would be much lower as it would have made it difficult for me to sleep the pillows are so unusually soft/airy.

“Our stay was absolutely fantastic! The entire property was clean and well-maintained. The city center location was perfect to get from one attraction to another. We were very satisfied and would love to return!”

I went for a bathtub, but the randomly assigned suite at the beginning did not have a bathtub. After feedback to the front desk, I learned that not all suites have a bathtub. OK fine, but they still moved me to a suite with a bathtub. The room was not as clean and tidy as expected. There was a blood stain on the sheets. We reported this to the front desk, but there seemed to be no compensation measures. They just said they would improve next time. There is a big gap with the 4-star hotels in Italy. It needs to be carefully improved in the future. At least it should be as clean and hygienic as a fast hotel. (In addition, you will get two bar drink coupons when you check in, and you can go to the bar to get beer or sparkling wine in the evening)

Top-Hotel mit sehr gutem Restaurant. Vom Einchecken bis zum Auschecken habe ich nur sehr freundliches und zuvorkommendes Personal angetroffen. Mein Zimmer war sehr geräumig und gut ausgestattet. Ich habe hervorragend in meinem Bett geschlafen, und es war nachts ausgesprochen ruhig. Das Hotel hatte es bereits bei meinem letzten Aufenthalt auf meine persönliche Merkliste geschafft.

Location in front of the station and about 10 minutes walk from the center. Almost new structure and good cleaning of the room.

Hygiene: as always good. Environment: The location is as general as ever, and there are supermarket restaurants nearby. There is a fried fish restaurant, which is affordable and delicious. Service: as always good. Facilities: as always good.