4-Star Hotels in Zurich

After surviving a passport control queue that felt long enough to qualify as a second flight, walking into 25Hours Hotel Zurich was pure bliss. We’d booked a Large room for our first Valentine’s weekend together, and it was a brilliant call - spacious, beautifully presented, and hitting that elusive sweet spot between ”industrial-chic” and ”actually comfortable.” The showstopper (quite literally) was the glass shower cubicle standing proudly in the centre of the room. It’s a bold design choice that we loved, and for those who aren’t quite ready to share that much with their partner, it’s easily screened off for a bit of privacy. The free mini-bar and designer coffee were lovely surprises that made us feel like VIPs, and the smart TV’s screen-sharing was a total win; mirroring Netflix from our phones was effortless, making our late-night movie plans a breeze. The staff were truly excellent. We turned up an hour before the official check-in time, but instead of being sent away to wander the streets, the receptionist checked us in immediately with a genuine smile. Furthermore, after we indulged in slightly more red wine than was perhaps wise the night before, the team graciously allowed us a late check-out with zero fuss and no extra charge. That level of empathy is rare, in my experience. If you want high-quality, spotlessly clean, and wonderfully quirky accommodation in a prime Zurich location, look no further. It even smells fantastic - I’m convinced there’s a designer scent being pumped through the air conditioning. (Note to management: if you sell that fragrance in a bottle, please let me know - I’ll take five!) We had a highly enjoyable, relaxing stay and we will definitely be back.

Very good hotel, clean and spacious room, efficient and pleasant staff. The breakfast is plentiful. Even though the hotel isn't in the city center, the tram stop is right next to it, which is very convenient.

I recently stayed at this hotel on November 16, 2024, and I couldn't be happier with my experience! After a long 13 hour flight from Hong Kong, I was grateful to be allowed an early check-in at 9 AM. This made a huge difference, allowing me to rest before starting my day. Mr. Filippo at the front desk was incredibly helpful. He not only assigned me a lovely room with a terrace but also provided excellent recommendations for nearby attractions, making my first day of a 13-day journey truly special. His courteous demeanor and willingness to assist were very much appreciated. The hotel's location is perfect, just a short walk to the city center and attractions, with everything you need right across the street. I highly recommend this hotel. 我最近於 2024 年 11 月 16 日入住了這家酒店，我對這次的體驗感到非常滿意！在從香港長途飛行 13 小時後，我很感激酒店能夠在早上 9 點允許我的提前入住，這讓我能夠在開始一天的行程前稍作休息，真是太重要了。 櫃檯的 Mr. Filippo 非常樂於助人。他不僅為我安排了一個帶露台的漂亮房間，還提供了附近景點的優秀推薦，讓我為期 13 天旅程的第一天變得特別難忘。他的禮貌和願意幫助的態度讓我非常感激。 酒店位置優越，步行即可到達市中心和各大景點，對面就有你所需的一切。我強烈推薦這家酒店，

Located on a mountain, during the peak season for lilacs, the hotel staff, though shy and professional, diligently served each guest despite their limited English. A special commendation was given to the hotel reception for daily complimentary fresh apples. Their manager, a finance graduate who transitioned to this role to balance work and family, remained remarkably professional and elegant, leaving a lasting impression. Their respect for Chinese culture, their understanding of Sino-Swiss cultural exchange, and their natural conversation about the China-Europe Railway Express made us feel truly valued. Furthermore, everything from breakfast and bedding to honeymoon arrangements and timely directions was impeccable. We are extremely grateful for all of this and wish the hotel continued success!

The hotel's location is great, with convenient public transportation nearby and a supermarket. The surroundings are beautiful. Although the room isn't large, it's well-equipped with amenities like disposable slippers, shampoo, shower gel, and a dental kit. Breakfast is plentiful, and the front desk service is very welcoming and enthusiastic.

I had a genuinely pleasant stay and would definitely recommend this place to others. From the moment I arrived, the staff were friendly, attentive, and very easy to communicate with. Any requests I had were handled quickly and efficiently, which made the whole experience smooth and stress-free. The room itself was clean, well-maintained, and thoughtfully arranged. Everything I needed was available, and the facilities were in good condition and easy to use. I especially appreciated the comfortable atmosphere — it felt like a place where you could truly relax after a long day. The environment was also quiet, which made it easy to get good rest. In terms of overall experience, the hotel offers great value for money. Both the service and the facilities met (and in some aspects exceeded) my expectations. It’s clear that attention has been paid to the details that matter for a comfortable stay. If I visit again in the future, I would definitely consider staying here again. I’d also be happy to recommend it to friends or anyone looking for a reliable and comfortable place to stay.

I booked a room with breakfast included. However, during check-in I was told breakfast was not included. I need to verified my booking with the email voucher to the front desk and she amended it. Regretfully, the next few days, I need to re-verify with front desk again because the waiter/waitress said breakfast was not included. The property description mentioned that each category is provided with air-conditioning but I cannot operate the temperature and fan speed because they are centrally controlled. Also, in the room details mentioned that slippers are provided but was not.

Hotel is a 10 min walk from the bus station which connects to the train from the airport. The same bus station that takes to the central train station. It costs about 12CHF to 18CHF to or from train station. Hotel provides free rental bicycles which is very convenient. Facilities are OK. Room size is reasonable. Be aware that the uncovered glass of the shower may not suitable for all if privacy is important. The room we stayed were extremely hot. While it is only 14°-18° outside, the room temperature is definitely 30°+. It made hard to wear the proper clothing to fit the temperature for the day. No aircon, the only way to cool the room down is to open the side window which leaves no wall from the room to outside of the building. Yes, the only barrier are a couple of metal bars between the desk against the window to outside the building from our ninth floor room. Plus the window can closed by itself, you need to reopen it multiple times if you want the cooler air for a little longer. It’s hard for a hot night sleep. Breakfast is good and has good variety of the food and drinks. It costs 24CHF p.p. if it is pre-ordered. If stays in the same room, no, it is not recommended to stay here. It may have other rooms that are not as hot as the one we stayed.

Very clean and fully equipped (we really appreciated the coffee machine). Check-in was very straightforward. There was a dishwasher but no dishwasher pods, which was a bit incovenient. There was also a microwave, but the plates and mugs provided were not microwave-safe (the metallic decoration gives off sparks), which is another inconvenience. On our last day I was rushing in the hallway and slipped because the floor was freshly mopped. I sprained my ankle. Maybe this could have been prevented if there had been a sign to draw attention to the wet floor. Despite these, I would recommend!

Service: This is where the hotel truly shines. All the staff were incredibly helpful, professional, and thoughtful. They provided detailed explanations and actively offered assistance. I especially appreciated encountering two Chinese-speaking staff members who not only wished me a Happy New Year but also engaged with me in Chinese, making me feel right at home. Environment: The hotel's location is excellent, very close to the main train station and all the attractions in the Old Town, all within walking distance. The hotel design is appealing, and the little calf statue at the entrance is adorable. Facilities: The room was spacious, especially the bathroom. However, the pillows weren't very comfortable and might not be ideal for people with neck problems. Cleanliness: Generally good, but the details left something to be desired. There was a faint, persistent odor from the refrigerator in the room, even though it was empty, suggesting that ventilation needs improvement. Also, one of the towels had noticeable orange-red stains.