3-Star Hotels in Niagara Falls

After 10 days i still did not receive my bill.they charged me without sending bill and when i contacted them they said we sent it and we can not send it anymore.i told them i did not receieve but they insist we can not send bill again.one time bill ,funny.it seems ehen they send bill it will be gone from their database.zero for customer service in canada

I love staying at this hotel. Spacious and clean. I booked this hotel at the last minute, and the hotel sent me the confirmation email right after the booking was confirmed. Everything is new and comfortable to use. Modern design of kitchenware and great support and king mattress. Quiet air conditioning, laundry room at the basement. Both the mirror areas were so dim, not good for make-up, so does the whole area. Knifes were rusty, pans and pots were scratched and dirty, and stains in e-kettle. No counter space for makeup bag. Very big parking lot outside the hotel. Weak water pressure. No racks for shower stuff and clothes and towels. Nevertheless, this is the best hotel in Niagara compared to those famous brand hotel but in the old, small and bad condition.

If you need a falls view, this isn't the place for you. But for those traveling without a car, it’s a solid location: 20 mins from the GO Station and 15 mins from Clifton Hill. The hosts are wonderful and the breakfast is amazing (and massive! haha). I love that they have vegetarian and gluten-free options available. Definitely a great pick for hospitality!

Excellent location; 3 minutes drive to the Falls. Great value for the price. Very good breakfast. The fact that the front entrance to the reception is already locked was kind of weird. All the hotels I have visited, the front entrance is always accessible. You us the hotel room keys if you use other entrances. Then there is a notice on the room key pouch to always secure the door with the deadbolt; keep valuable secure… This alerted me to the fact that the area may not be 100% safe. However, this apprehension was removed, when we checked out and my wife forgot her hand bag with wallet and family passports in it. One of the house keepers came running and found us still putting our stuff in the vehicle to alert us that we forgot the bag on the table. My wife went back to pick it up. A plus for that housekeeper. The night receptionist, however, has a cold presence. She addresses people as if she is not engaged with their presence. Overall, the service is very good. Great value for the buck; I will recommend it to those who want to visit Niagara Falls.

This was our first time staying at Americana and we are very pleased with the experience. We drove 3 hours from northern Ontario and it was worth it! We went with another family for New Year's Eve and our children had such a wonderful time. We ordered room service, went to the waterpark several times, played in the arcade and our kids had so much fun. We are planning to come back next year!

It was further from the center of Niagara than I expected, and the city bus that stops right in front of the hotel is convenient, but the city bus arrival and departure information is not linked to Google, so I was quite confused. It may be good for those who have a rental car. The hotel interior is average and clean. The lighting is a little dim. The children were delighted with the playroom and pool. They gave us vouchers for the game center, and the staff was very kind. There is a washing machine, but depending on the room, you have to pass a cabana and it is far away. There were groups in the cabana that were making noise until late at night, and they would call out to people with children, which was unpleasant.

Horrible room #210. View was a window washing stage right at window. Compressor or machine of some kind ran all night. Hotel was booked solid with competitions and other Wyndham hotel guests were there due to water problems at hotel. I booked early so should have gat a decent room. Booked for 3 nights, left after 2. Felt like the worst room in the basement!! Have been numerous time with no issues at all. Ruined my birthday weekend. Maybe because we booked through you…is that possible??

The hotel's interior is very new, and the rooms are spacious and comfortable. The gym and pool are all well-equipped. The only downside is that the breakfast isn't as rich as at Fairfield hotels in mainland China. The hotel is a bit far from the waterfall, but you can get there by bus.

The set up of the building is confusing if you’re not familiar with it the attendant on staff was little to no help . After explaining to him my elderly mother needed to get to her room , I asked twice for help , he showed very little kindness and no actual professionalism at all . The room was clean , air conditioning works well . Breakfast could use some fruit ? Nothing for a vegetarian.

Hello The service was great and the staff very friendly. We had a good variety for breakfast which was very good. The only thing we had issues with is that the mattress was a little too soft and the pillows were very uncomfortable. Air conditioning could have been a little cooler. The room stayed pretty humid. Other than that we enjoyed our stay. Close to everything. The price was good but I wish it would have included parking. That was an unexpected cost.