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Posted on Mar 29, 2026|Double Superior Room
Guest User
The nicest budget hotel I ever stayed in. 24/7 free hot drinks, microwave and room size is big enough for 2 people. Hotel staff all are so friendly. Very close to the tram station Bailly. Just one note the way reaching to the hotel is quite a hike, so if you hate hassle with luggage, consider take taxi. But we are totally fine and very satisfied with this hotel. Thanks for making our stay very memorable in Brussels.
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Price per night fromHK$ 518
Posted on Jun 12, 2026|Superior Twin Room
Guest UserThe hotel's location is pretty good – right next to a metro station and very close to the city center. It's quite quiet at night, though Brussels' streets in general aren't the cleanest. It's also super convenient to get to Midi Station directly by metro, and North Station is within walking distance. The hotel facilities are generally quite new, but there's no kettle. However, the coffee machine is good, and it comes with four free capsules. They clean the room daily, and the staff at the front desk are very friendly. The only downside was that there was a power outage on the day I checked out. I had to walk down the stairs to ask, and they said the whole hotel was affected and an electrician was working on it, but it was back on shortly after. They have a dedicated room for luggage storage. (P.S. Belgian food is delicious, definitely give it a try!)
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Price per night fromHK$ 556
Posted on Mar 16, 2026|Twin Room
Anonymous UserA very budget small room hotel with no room cleaning service provided. The location is good and the staff are very friendly. There is water machine for free water also! Overall experience quite good.
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Price per night fromHK$ 643
Posted on Jun 2, 2026
Anonymous UserOriginally booked for Mercure Brussels Centre Rogier, and then changed to Hotel des Colonies Brussels by Mercure from Trip.com. During check in, we were asked if we book one over the other, indicating there are indeed TWO different hotels (and yes merging to one name by Mercure) and TWO different buildings. Picture 1 left is Hotel des Colonies Brussels (old building with old lift whereby you have to open the lift door manually, creaking floors, particular smell), right is Mercure Brussels Centre Rogier (modern, newly renovated, easy lift access). We were checked in to Hotel des Colonies and couldn’t even connect to a wifi properly. When asked about it, receptionist casually remarked they will reset the wifi and asked to try again, reluctant for the room shift. Tried and failed, we demanded to change to another room as we stayed there for 4 nights! We asked a different receptionist for this. Another thing is we were not informed about no room cleaning during check in. So when we requested one in the late afternoon, we were told to request it one day earlier and were asked to clean the bin ourselves at that point of time. Really speechless. Free coffee machine but not properly replenished and some cups were dirty.
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Price per night fromHK$ 701
Posted on Feb 24, 2026|Standard Double Or Twin Room
Guest UserHad a lovely one-night stay at Craves! The location in Brussels is perfect for exploring. The room was clean, comfortable, and stylish. I really enjoyed the vibe of the hotel and the staff were welcoming. A great choice for a short city break!
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Price per night fromHK$ 497
Posted on Jul 29, 2025
Guest User
Booked the most basic room there was, as I was there for the F1 weekend, and will not be in the room except at night for resting. The location is nestled nicely between Brussels North Station and the shopping area/Grand Place, so most places that I wanted to go were walkable. I didn't interact with many service staff except when I checked in and out. Shower pressure was poor; it could have been better, considering the water pressure was quite strong. In terms of cleanliness, you could feel the grime on the carpet when walking barefoot. There was mould all over the pillars and walls of the room and toilet, and a musky smell coming from the cupboard. There is also no air-con in the room, when I say no air-con, I don't mean it is spoilt, there simply isn't one, so expect the room to be stuffy, especially on hotter months. I was lucky as the temperature at night was around 16C, so I used the portable heater as a ventilator fan.
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Price per night fromHK$ 658
Posted on May 15, 2026
Guest UserLocation is good enough to reach Grand place in the center of Brussels. It is also within a 10 min walk distance from Brussels central station. However one point to note is that this hotel is in the bustling area where restaurants and shops are open till midnight so I found some strangers on the street at night. Be careful when you walk around. I don’t like so many people smoking near the hotel. Streets smell something ugly.
The hotel itself was nice to stay. They offered comfortable bed and atmosphere.
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Price per night fromHK$ 671
Posted on May 28, 2026
RachelBrianWe booked this hotel for 4 nights during our trip to Brussels. When we arrived early, the lady at reception was very kind and allowed us to check in early, which we really appreciated after travelling.
Later that evening, after spending the day exploring Brussels, we returned to the hotel very late and exhausted. That’s when we noticed there was an old blood stain on the bedsheets. The bed was also extremely itchy, and it felt like something was biting us during the night, although we couldn’t find any visible bugs.
The next morning, we had to leave very early to catch a train to Luxembourg, and again returned late that evening. We informed the receptionist about the stained sheets, but unfortunately he was very rude and dismissive. He told us our complaint was “unacceptable” because we reported it late in the evening and should have mentioned it in the morning instead. In our opinion, he could have simply passed the issue on to the morning staff so it could be handled properly.
What made things worse was that housekeeping made the bed the next day but did not replace the sheets at all the blood stain was still there.
Our trip itself was amazing, but sadly, about a week later, both my girlfriend and I were diagnosed with Lyme disease after experiencing bites during our stay. We cannot say for certain where it came from, but our experience in the hotel room definitely raised concerns.
Very disappointing experience, especially considering the poor handling of a hygiene-related complaint.
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Price per night fromHK$ 488
Posted on May 10, 2026
nursewandererI arrived early and was fortunately allowed to check in ahead of time. The check-in process was fine overall, and although the hotel felt a bit like a maze, I was given directions to my room. The lift was very small and quite old, so I chose not to use it again afterward.
The hotel interior was beautiful and matched the Moroccan-inspired vibe shown online. Even the hallway had a pleasant smell, which added to the atmosphere. However, my room was located in the basement and required going down a few small stairs. It was a bit dark and honestly felt slightly unsettling at times. The lighting inside the room was also quite dim.
The room appeared clean, although there was a woody smell and the linens seemed a little damp, or at least smelled that way. On the positive side, the toilet was clean and had all the expected amenities, and the shower was excellent with hot water warming up quickly.
I also appreciated being allowed to leave my bag after checkout, although I was simply told to leave it in the corner. The staff and owner were friendly throughout my stay, and I was even offered to use the toilet when I returned later to collect my luggage, which was thoughtful.
The highlight of the hotel is definitely its excellent location, with close proximity to both the Grand Place and the train station.
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Price per night fromHK$ 458
Posted on Mar 23, 2025
Guest User
Plus:
The room is really big. So is the bed. It is so big that makes me think as if it is king size bed to house politicians or prime minister from the 80s, 90s.
There is heating both in the room and in the shower
There is air con set in the room( but I didn't try to see if it works)
This hotel is located less than 10 mins walk from Brussels north station
Minus
The room look really old. May be 90s, if not 80s.
There is no carpet on the floor. It is really clean but it is really cold to step on. Bring your own slippers.
The room is dim. And some lights were spoilt.
Even if was told it is a non smoking room, the room has lingering smoking smell. Someone smoked in this room before. I told the front desk, he said he will check but when I return from the city , the smell is there still.
The bathroom has some odd smell. May b smell of roaches, or roaches in the pipes.
The shower curtain smell of mould and damp cloth/ damp laundry.
The heating stop around 2am. May b there is max amount of heating one room could use. Make sure you time your heating usage carefully.
The wall is really thin. You can hear when someone is around the lift, going towards their room or what next door is up to.
I can hear everything happening outside, on the street, from police car n siren rushing up and down, to people wondering on the street, their conversation. I don't feel safe here. I can't relax and sleep.
I don't like the paper cup given together with coffee and the place to brush teeth. May be the hotel suffer too often from being stolen . But that make the hotel rating dropping from 1star hotel to guest house.
The toilet spoilt in the middle of the night and you can hear water flowing all night. Need to maneuver with the old school toilet pull button .
I appreciate the effort they maintain it but personally I don't like it. unless you have really early bus or train to catch, and is on a shoe string budget then it is your choice.
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Price per night fromHK$ 640