Spa Hotels in Almaty

The hotel's location is excellent, not far from the Central Museum, and there are restaurants within walking distance. The rooms are relatively spacious, and the lobby has an old-fashioned charm. The occupancy rate wasn't particularly high during my holiday stay. With the new Marriott hotel opening, Almaty will surely have even more great hotel options in the future.

The location is unbeatable, super convenient for visiting the beautiful Assumption Cathedral, and the surrounding area is lovely. If you're okay with Western breakfast, you'll find it quite good. However, the hotel facilities are dated; even the towels are old. The bed corners, in particular, are sharp and pointy, making it easy to bump into them. The room's hallway is also narrow. On the bright side, there are plenty of good dining options nearby.

The hotel is in a good location with spacious rooms. The level of service doesn't match the stated level. The bathroom is in terrible condition. The drain in the shower stall is clogged, and it's not fixed during cleaning. The shower faucet closes under its own weight, requiring a hand to hold it in place. You can shower in the bathtub, but the drain blocking valve is damaged, and the shutoff mechanism is broken. The valve is simply installed in the trap with blue tape 🤦🏻. The valve is difficult to remove, but it can be done. The faucet in the bathtub has no pressure, allowing for a good body wash, but washing your hair is extremely difficult. There's no ironing board or iron in the room; they are provided upon request, with a 20-30 minute wait. The ironing board is far from fresh, and a thin, multi-purpose cover is stretched over a dented metal frame, causing it to dangle in folds. There's no door lock (latch or chain), and the switch on the lock doesn't prevent hotel staff from accessing the room. Waking up to a service representative walking around the room is a real experience. I encountered this after the first night, and I've since put up a ”do not disturb” sign. If your room isn't cleaned in the morning, for any reason, it won't be cleaned that day without your reminder.

This is the second hotel I stayed at in Almaty. It's definitely an old-money style hotel. The hotel is located near the Koktobe cable car, which is convenient for getting around. The breakfast selection is not extensive, but it's still quite nice. The past two days have been sunny in Almaty. It's a great start to the new year!

Good location and friendly staff. The 24-hour gym is very good!

Booked this hotel because it was near to the airport, and being only 20 minutes away made for a great stopover between flights. That said, the hotel itself has plenty to offer. The rooms are nice and clean. We actually had an issue where we had too much hot water which is sort of the opposite problem of what you'd expect. The staff were friendly and helpful. They also had plenty of water coolers around to refill bottles, which is a nice touch not all hotels would offer. We didn't use the pool, but we saw that it was large and plenty of people were using it. Breakfast was simple, but did enough to cover all the bases. All in all, would recommend a stay here. Especially if you're looking for somewhere near the airport to crash.

The hotel is an excellent choice because of its price, location and facilities available for guests. The staff is responsive and good. There are a few convenient stores nearby, and a late-night doner place. Overall not a bad place to stay.

Overall, it was a decent stay. The staff were friendly, helpful, and communicated well throughout our stay. The only disappointment was that our premium room was advertised with two queen beds but only had one. Also, the room had no windows, which was a bit of a bummer. Other than that, everything was fine.

The hotel room is spacious and good wine & dine at the restaurant. They offered good wine with value for money price. Good package meal for those not really want to leave the hotel. I had my dinner for 3 consecutive night here so worthwhile to try the oriental and also western food like pizza and tomyam . Go for the happy hour deal and also the bundle meal that comes with the drinks for 30-50% discount

The hotel is indeed old, but it's a proper hotel. Check-in time was very strict; I wasn't allowed to check in until exactly 2 PM. Cons: The room facilities are quite old, and some of the wooden furniture is damaged. The air conditioning wasn't very good, but thankfully, late August nights are cooler. Pros: The price is quite reasonable for Almaty, and the location is great, right next to the subway station. There's also a main bus stop nearby. The meeting point for my tour group was also directly opposite the hotel.