Spa Hotels in Almaty

Right in the city center of Almaty, with views of the TV tower and snow-capped mountains – super convenient for getting around! The breakfast is amazing, definitely try the Kazakh dairy products, staple foods, and a variety of fruits.

Overall, it was a good stay. The hotel has beautiful mountain views and a large, green property, although there aren’t enough walking paths throughout the grounds. The overall atmosphere still feels like the Soviet-era resort it once was, and that is reflected in the service as well. The restaurants are decent, but they’re overpriced, and it would be much more convenient if they had online menus. One downside is that guests are not allowed to use the spa after check-out.

This is a lovely hotel with great charm and character in the centre of Almaty in a perfect location by parks and pedestrianised streets, cafes and restaurants. The breakfast is great. The deluxe room was wonderful but didnt have nice views. The standard single room was fine amd views better. Most of the staff were friendly and helpful but one or two could improve their customer service by being more relaxed and friendly

The hotel is in a good location with spacious rooms. The level of service doesn't match the stated level. The bathroom is in terrible condition. The drain in the shower stall is clogged, and it's not fixed during cleaning. The shower faucet closes under its own weight, requiring a hand to hold it in place. You can shower in the bathtub, but the drain blocking valve is damaged, and the shutoff mechanism is broken. The valve is simply installed in the trap with blue tape 🤦🏻. The valve is difficult to remove, but it can be done. The faucet in the bathtub has no pressure, allowing for a good body wash, but washing your hair is extremely difficult. There's no ironing board or iron in the room; they are provided upon request, with a 20-30 minute wait. The ironing board is far from fresh, and a thin, multi-purpose cover is stretched over a dented metal frame, causing it to dangle in folds. There's no door lock (latch or chain), and the switch on the lock doesn't prevent hotel staff from accessing the room. Waking up to a service representative walking around the room is a real experience. I encountered this after the first night, and I've since put up a ”do not disturb” sign. If your room isn't cleaned in the morning, for any reason, it won't be cleaned that day without your reminder.

Novotel Almaty City Centre Hotel. Set in the heart of Almaty City, a few hundred feet from the iconic Soviet era Khazakstan Hotel and 20 to 30 minutes from Almaty Airport, this Novotel is modern, clean and with all the usual, essential amenities. Only one main downside is the room aircon is set by the hotel during winter months to run warm. It cannot be adjusted in the room so it became too hot and stuffy. We had to call an engineer who just unlocked the window security lock and we had to have the window wide open through the night allowing all the street noise below to echo into the room. A pleasant stay for a few nights if travelling onwards, but a bit pricey at £170.00 pounds sterling a night for two people!

The hotel wasn't crowded and the room was spacious, so we had a comfortable stay. They promptly handled even our minor requests, and all the staff were friendly. All the food prepared for breakfast was excellent because the ingredients were fresh; the fruit was especially tasty, and the omelets were so good that we ordered them every morning.

I hope that in the future there will be clearer signage reminding guests to use the provided tongs and serving spoons when taking food from the buffet, or that staff can occasionally monitor the buffet area to ensure proper hygiene. Unfortunately, I completely lost my appetite after seeing some guests, specifically Indians, using their bare hands to take food, despite the serving utensils being readily available. I also noticed other guests looking on with visible discomfort. It was an unpleasant and unhygienic experience that detracted from what is otherwise a very nice 4-star hotel. In addition, the dining area was affected by a mix of very strong perfume and noticeable body odor from some guests, which made the breakfast experience even more unpleasant. While I understand the hotel cannot control personal grooming, maintaining a comfortable dining environment is important. I hope this issue can be addressed to help maintain the hygiene standards and dining experience that guests expect.

This hotel is definitely one of the most affordable ones in the city, and it has a good location. There are a couple of restaurants on the ground floor, and a free breakfast buffet for guests. There is also a sauna and a hammam at the lower ground level. Overall, a good stay experience at this hotel.

My stay at the Wyndham hotel was decent overall. The location was super convenient, making it easy to grab a bite or catch a taxi. The room itself was a bit small and felt cramped. The hotel facilities were noticeably old, with outdated furniture and appliances that weren't particularly well-maintained. However, there were some definite highlights. The breakfast spread was incredibly varied and tasty – I left feeling very satisfied. Plus, the hotel had a gym with all the basic equipment, which was great for a quick workout to unwind. Overall, its strengths are the excellent location, the wide breakfast selection, and the gym. But if you're bothered by small rooms and old facilities, you might want to consider other options.

The hotel is in a great location, because it is super central. Baykonur metro station is very near and on Abaya many buses routes linking to every part of the city. This is the best pro of the hotel, I must say that the room was clean but… it really needs a serious renovation of the furniture, of the room style and the corridors as well. It looks like the hotel is stuck in the mid 90s-early 00s, the carpeting is very old and all the closets and beds are very old… The corridors are very Soviet style, it looks like to be in a polyclinic room. This is not a 4-steal hotel for nowadays standards, the photos of the rooms shown on trip.com are deceiving, our standard double room was not like that at all. Please, try to invest a little bit more in this hotel. It has a great potential.