Scenic Hotels in Guam

"The staff were very friendly. I stayed one night in the Island Wing and four nights in the Tower Wing, and the Tower Wing was definitely cleaner. While it's hard to expect the same service quality or cleanliness as a Lotte Hotel in Korea, I felt that all the staff were doing their best. I stayed in a club room, so I experienced the 7 AM breakfast, 2 PM afternoon tea, and 5 PM happy hour. I only went to afternoon tea once; after that, I didn't feel the need to go again. The selection was simple, and while juice was provided, the coffee machine was off, so I couldn't get my caffeine fix in the afternoon, which made it less worthwhile. The desserts offered at afternoon tea were the same ones served at the 5 PM happy hour, so having one or two then was enough to satisfy any dessert or bread cravings during my stay in Guam. Both breakfast and happy hour had a decent variety of menu changes daily, so it never got boring. As it was my nth visit to Guam, and I'd pretty much tried all the unique food options, it was actually more convenient to just eat at the hotel at set times. Oh, and the draft beer at happy hour was pretty good. I can understand why some people might compare Lotte with Tsubaki or Hilton because of the pool. But my routine was to have breakfast, enjoy a good swim in Tumon Beach, and then, when I felt like relaxing, head to the Lotte Hotel pool for another swim before returning to my room. So, the Lotte pool was perfectly satisfactory for me. The Tower Wing club rooms are on floors 14-16 (I was on the 16th floor), so the view was fantastic, and I could even watch Tsubaki's fountain show from my room in the evening. However, due to the angle, the sun sets behind Tsubaki and Nikko, making it unsuitable for watching the sunset from the room. For sunsets, you'd need to go to a sunset viewpoint or a coastal establishment like Tashigrill. This time, I didn't rent a car and bought a 5-day Red Shuttle pass, which I used daily. It was convenient to take the northbound route from the GPO area, which passed Nikko and Tsubaki, and dropped me off right in front of Lotte. Similarly, taking the southbound route from the same stop to GPO or to Don Quijote (via Donki car) was also convenient. Honestly, it's a bit annoying if the hotel lobby entrance and the shuttle stop are far apart, especially when it's hot. But with the stop right in front and no uphill climbs or stairs, it was incredibly convenient and I didn't feel any inconvenience without a rental car. (Though, if you plan to visit the south, Emerald Valley, or waterfalls, you definitely need a rental car!) There were many Korean staff members at Lotte Hotel, and I received plenty of towels and water throughout my stay. It was a convenient and enjoyable family trip."

"The newest hotel in Guam area as far as I’ve known! Guess it is nikko hotel franchise (they kinda got linked toghether like they are located right next to each other) so as you can expect their Japanese originated service and cleanness was on point! Breakfast was delish (not that many kinds tbh but quite satisfiable)"

"The view from the hotel was great! We rented a car, so being on top of a hill wasn't an issue at all. We only walked to Tagada Park, but otherwise, we drove everywhere, so the location wasn't a problem 🚙. The parking lot was spacious, covered, and free, which was a big help. I recommend bringing your own shampoo and body wash as theirs don't lather very well. There was no hand soap, so I used body wash, but it would be useful to have some with you. I assumed the clothes dryer was free because it didn't have a 'paid' sign, but laundry and drying each cost $6."

"The room had plenty of space with spectacular beach views from the 20th floor balcony. Nice water bottles were provided with a refill machine close to the elevators. I slept very well on the first night as the bed was really comfortable. Great facilities downstairs. Plenty of large sunning chairs. Swimming pools with slide for kids and waterfall for adult side. There was also a jacuzzi in an alcove between the pools. Lots of space to relax and enjoy a coffee in the lobby area. This hotel easily passes muster."

"The room had an ocean view, and the infinity pool and sunset were beautiful. Although the hotel is a bit old, it was well-maintained and clean, so it wasn't an issue. The room lighting was a bit dim, which was slightly inconvenient. Shampoo, soap, and toothbrushes are provided, but there's no conditioner, so I recommend bringing your own. All the staff were friendly, and storing luggage before check-in and using the pool were smooth. They also lend towels at the pool, which is very convenient."

"I love the location , as it's a family area. The beach next door I nice with covered tables, and there's a lifeguard. It's a great opportunity to see local families having fun, and lots of kids without the tourist crowd. In the late afternoon you can see the large canoes practicing and racing. Go to the beach in the morning and late afternoon and watch the sunset. The resort staff are very helpful and kind. The red Tumon shuttle picks up out front. All in all a very good location. I'll be back soon!"

"The service was great, and the breakfast was good too. We had a bit of a hiccup on the first night; the air conditioner in our room was very noisy, and I couldn't sleep all night. The next day, they moved us to a different room and upgraded our room type. The hotel decor is quite new, and the cleanliness is also good. Five-star rating!"

"I enjoyed my stay. I had everything I needed. The mini bar items were complimentary. The water pressure in the shower was strong. The view was amazing and the best part! I had a high floor. The beach was right in front. Service was amazing too. Just a few things to be mindful of, the blinds were slow to open but reasonably quick to close. The balcony door is heavy to push open. The balcony glass could be a bit cleaner. The floor outside the shower gets wet. Walls were a little thin and there needs to be more hooks for the towels to hang. In saying that though, if I return to Guam, I would still stay at this hotel. I hope the hotel can improve on those things mentioned. Definitely worth the visit."

"The location was good, as it was near a beach and quite a few restaurants and shops. The service was good, as most of the staff were polite and responded quickly to requests. I did not like the open-style shower, however, as water went everywhere in the bathroom. Plus, there was no working fan in the bathroom either. The biggest problem though was that most of the time there was no hot water in the bathroom at all, making for some very cold showers! At least the room was big and relatively inexpensive."

"I like this place and often book for the infinity pool but I was a bit bummed with this recent booking. The weather wasn’t great, not the hotels fault so I didn’t swim but still enjoyed laying in the pool area. I had upgraded my room this time thinking the beds would be better since they all seem outdated and the higher priced room wasn’t any different. Just had a beach view that I liked. My major is issue was upon check in and how very unnecessarily slow the process was. I’ve worked at hotels before, no one should take this long to check in their guests, especially when the entrance doesn’t turn on their AC for their guests. On top of that I had important dinner plans that were delayed bc I couldn’t get ready in a timely manner due to the outlets being broken and broken hair dryer. I had to blow dry my hair over the toilet. I was happy the manager spoke to be next day she seemed very sweet and I am hoping I am somehow compensated in the near future. I was very disappointed that I booked this stay and hope the hotel can redeem itself."