With a stay at Como Hills Hotel in Como, you'll be connected to a rail/subway station, within a 10-minute drive of Como-Brunate Funicular and Piazza San Rocco. This hotel is 14 mi (22.5 km) from Lake Lugano and 1.9 mi (3 km) from Castello Baradello.
Enjoy recreational amenities such as a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access and concierge services.
Satisfy your appetite at one of the hotel's 2 restaurants. Relax with your favorite drink at the bar/lounge or the poolside bar. Full breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 21 air-conditioned rooms featuring minibars and espresso makers. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have hair dryers and bathrobes. Conveniences include phones, as well as safes and coffee/tea makers.
Our guests will enjoy an exclusive 20% discount on The Padel Resort–branded merchandise.
"The hotel is located in an industrial area, about a 10-15 minute drive from the center of Como. The establishment is new, clean, with modern and well-maintained facilities. There's a clear ambition to aim for a higher standard, perhaps even a 5-star rating, according to the manager. Unfortunately, some practices completely contradict this ambition.
Parking costs €18 per day, which seems excessive given the location outside the city center and the availability of a large free parking lot for other users (particularly padel players). This gives the impression that hotel guests are being penalized without good reason.
Breakfast is very limited for a hotel of this caliber: the buffet is incomplete, some dishes are extra and must be ordered separately, and there wasn't even orange juice, either on the buffet or the menu—only water and milk. This falls far short of 4- or 5-star standards.
The coffee capsules in the room cost €1.50, which is surprising and disappointing for an establishment that claims to offer high-end service. In the vast majority of 4- or 5-star hotels, this kind of service is included. It gives an impression of pettiness, contradicting the image the hotel tries to project.
The most disturbing point: staff entered my room in the evening, without warning, to perform a ”cleaning service.” I hadn't requested anything, and I noticed that some of my belongings had been moved. I don't like it when someone enters my room without my explicit permission or without informing me beforehand. This made me very uncomfortable. While evening housekeeping might be a service appreciated by some, it must be clearly announced or requested.
I expressed my dissatisfaction to the manager. Instead of listening to my comments, he responded condescendingly, implying that I wasn't ”used to staying in 5-star hotels” and that this kind of behavior was, in his opinion, perfectly normal. A haughty and inappropriate response, far removed from the hospitality and professionalism expected in this type of establishment. As compensation, the manager offered me a €1.50 coffee capsule.
I hope this review will help future guests get a more realistic view of this hotel. For my part, despite the quality of the facilities, I wouldn't recommend it. Customer service, attentiveness, and respect for privacy are simply not there."