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Posted on Apr 6, 2026
Guest User
For this trip, I chose the Xiuxi Guanxi Deluxe Room, and I thoroughly enjoyed the meticulous and warm service of southern Taiwan. From the dignified welcome at check-in, to the incredible ambiance upon entering the room, and then the exquisite breakfast the next day, I truly felt the brand's value of making guests feel at home.
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Price per night fromNZD 214
Posted on Aug 14, 2026|2 Queen Standard River View Balcony
Guest User
The staff were incredibly friendly and helpful. What really stood out to me was the exceptional care and attentiveness of the swimming pool counter staff and the pool attendants. They constantly kept an eye on the children, reminding them to be careful and not to slip. ❤️ They were super, super thoughtful! If there was any water by the pool, they'd quickly clean it up to prevent kids from slipping. Seriously, they were incredibly dedicated! The buffet breakfast was also delicious with a great variety of options. The environment and rooms were very clean and tidy, with no damp smell; the air even smelled fragrant. It was absolutely great value for money!!! I will definitely revisit this place next time I'm in Tainan ❤️ My kids and I absolutely loved it here ❤️
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Price per night fromNZD 224
Posted on Nov 30, 2025
Guest User
The landlady was incredibly welcoming and recommended great restaurants nearby – fantastic!
I'd definitely stay here again if I'm ever in Tainan.
Highly recommend it!
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Price per night fromNZD 74
Posted on Mar 14, 2026
Guest User
Everyone was very kind, the place was clean and hygienic, with no strange smells. I loved the atmosphere here, and the outdoor areas were also clean and bright. Highly recommend! They have plenty of amenities for families, making it perfect for bringing kids.
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Price per night fromNZD 159
Posted on Jul 13, 2026
Anonymous UserThey didn’t change the bedsheets before we checked in. When we were about to go to bed, we noticed stains and hair strands on the bedsheets. We called the number provided at Level 1 because there were no staff at the front desk. Thankfully, someone came to replace the bedsheets, but the experience had already made us very uncomfortable.
The only solution the hotel could offer that night was to replace the bedsheets. They did offer to move us to another room the following day after I lodge a complaint to trip.com, but by then we didn’t want to go through the hassle of packing and unpacking everything again.
This wasn’t our first stay at this hotel, but it will definitely be our last.
The hotel’s response to my review was simply that they had changed the bedsheets. However, I have photos and videos clearly showing the stains and hair strands on the bedsheets, so I’ll leave them here for everyone to make their own judgment.
I do want to give credit to Trip.com for their excellent customer service. They followed up closely on our complaint and offered a small amount of compensation, which I appreciated.
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Price per night fromNZD 87
Posted on Jun 19, 2026
Guest User
The morning shift receptionist, Ms. Zhang, was incredibly helpful and thorough in her introduction. They offered a complimentary hot spring pass with the room booking, which I used at noon. Breakfast was also included and quite substantial. They even threw in a discount voucher for cosmetics! The Guanziling mud mask alone was half the price of the cosmetics voucher. You can check the price of the cosmetics yourself and you'll see what a great deal it was!
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Price per night fromNZD 157
Posted on Mar 20, 2026
Guest User
The staff were really friendly, and the facilities were great too. We had a mud hot spring on the balcony, so we didn't even have to go downstairs to soak. It made for a very relaxing and enjoyable day.
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Price per night fromNZD 156
Posted on Feb 8, 2026
Guest User
The environment was very clean and the soundproofing was pretty good, so it was very quiet at night. I slept wonderfully. The room overall was spotless.
The breakfast was decent. This time, I stayed in a triple room and thought it was super great – the hot water was incredibly hot! 😄😄😄 I really liked it.
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Price per night fromNZD 101
Posted on Sep 11, 2026|Budget Double Room (no windows)
Yvanne JadeThe one I got was no windows but it was great. No issues. They can understand English and they are accommodating. All and all it was nice. Clean stuff
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Price per night fromNZD 25
Posted on May 17, 2026|Double Room
Guest UserVery convenient location, within walking distance of many popular attractions. Service was average - the staff were not particularly friendly or polite. The bathroom and overall room were clean enough, except for the bedding. I found several clear-ish white stains on my bedding. Although they were dried stains, I still didn't want to sleep with them. When I went to the front desk to ask for new sheets, they didn't apologize at all, but did give me a clean blanket. Except for that, the stay was fine.
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Price per night fromNZD 33