Hotels near Neili Train Station, Taoyuan

The hotel is ready cozy like the name of the hotel. Recommend 👍💯

Hotel was not bad, although they do have some weird policies. We arrived late night at 3am and we wanted to sleep in - they offered breakfast boxes to be prepared to the room if you wish; we asked about it but they refused to cater to it. They only said we had to request it 2 nights in advance, which didn’t work for us last minute travellers. Room is good and clean, location is good and they provide free shuttle to the High Speed Rail station - so that’s a plus.

The hotel is good for family catching early flight at Taoyuan airport as it is very near to the airport, take note it is near and not part of the airport. Hotel has free shuttle bus to both terminals of the airport and you have pre booked slots and it's per 30 mins interval. However, you can also take the airport MRT (it's free!) to the airport. It's 1 stop away and within 5 mins u will reach the airport. Hotel comes with gym, swimming pool and breakfast.

Nice and quiet environment to relax with big jacuzzi... Suitable for family and couple... Strongly recommend

There was 24hours convenient store in front of the hotel. The cabin was tidy and clean. Multi-national people was visit the hotel. The three elevators were fast. Breakfast was available at third floor from 0600 local time. One bottle of beer or soft drink was provided at the first day.

thank you for your service and accomodation friendly staff

I stayed at the Sheraton Taoyuan hotel for one night before an early flight and it was a great experience. The hotel offers a free shuttle to both the airport and the MRT which made transportation extremely convenient. The reception staff were very friendly and helpful throughout my stay. my room was clean comfortable and well maintained. overall I was very satisfied and would definitely recommend this hotel. I’ll be staying here again next time 

Nice and accessible to all Clean and nice staff Safe and convenient

This is our second stay. We were here last weekend. This time, they allocated a room with a window view, the other side was blocked as the hotel is undergoing renovations.

The staff were really lovely and I'm sure that had I have spoken Chinese, the things I'm about to say would've been different as I would've been able to explain them over the phone and get them rectified.  CONS: I didn't get there until almost 1 am due to a flight delay and then missing the last MTR, so by the time I did get there all I wanted was a hot bath and a quiet night's sleep. Firstly, the room had definitely had smokers in it previously. They may have done a treatment but it was still noticeable. Secondly, there was 'hair' in the bathtub from a previous occupant. So I definitely didn't use it. Thirdly, I got almost no sleep – even though the bed was really comfortable – because the smoke alarm in the room needed its battery replaced and spent all night making that very loud high-pitched sound that you cannot ignore! Now again, had I've been able to pick up the phone and ask them to come and sort it, it could have been a different story, but... PROS: the room was a great size, and the bathroom had both a spa bath and a walk-in shower. It also was very large and is well set up for customers to drive their vehicle into the ground floor of the unit then go up the stairs to the first floor where the actual room is. The staff were very nice and welcoming even though I arrived so late and even gave me some instant noodle cups. I also got a voucher for breakfast, but didn't end up getting to use it as I was too tired to get out of bed and go there before it finished.  I may not be the target clientele for this establishment, and while this particular stay had farcical elements, now that I know what it's like and how it works, I probably would stay there again simply due to how nice the staff were. It's not their fault that I don't speak Chinese.