Hotels near Zermatt-Sunnegga, Zermatt

Staying at this hotel in Zermatt was an unforgettable experience! The location is perfect—just 500 meters from the train station, making it incredibly convenient. The highlight of my stay was the warm hospitality from the owners, Thor and Michele. They personally served the buffet breakfast every morning, which was both delicious and thoughtfully prepared. On my first day, I unfortunately missed breakfast, but as I was heading out around 10:45 am, they surprised me by reserving some food for me to enjoy before leaving. It was such a thoughtful and touching gesture that truly made me feel cared for. The room itself was immaculate and had everything I needed. The balcony offered a stunning mountain view, which was a perfect way to start and end each day. Thor and Michele went above and beyond to make me feel like a VIP throughout my stay. They remembered my name, attended to every need, and even took the time to explain the local attractions and recommend food options based on my preferences. I feel incredibly lucky to have secured two nights at this gem of a hotel, especially since it’s almost always fully booked. This was one of the most personal and heartwarming stays I’ve ever had. If you’re visiting Zermatt, staying here is an absolute must. Thank you, Thor and Michele, for making my trip so memorable!

Thoroughly enjoyed our stay at this hotel! The excellent service rendered by the staff made our honeymoon much sweeter. Everyone was friendly, kind and always willing to help. Room was really nice and the extra sauna and open concept bathtub was a nice surprise! Breakfast spread was super delicious as well. Facilities like the wellness area include foot bath, infrared chairs, jacuzzi etc.

The staff are friendly and the drinks in the mini bars are free..... They are generous with the food, they even have bread, nuts and fruits all day next to the check-in desk.

The stay would be ideal if the room included a fan, as it can feel a bit stuffy while sleeping during the summer. The location is convenient, and the kids' club, spa, and pool offer plenty of fun for the children.

The staff were consistently friendly and helpful throughout the stay, always willing to assist when needed. Upon arriving in Zermatt and taking the Gornergrat Bahn, it is highly recommended to call the hotel in advance so they can arrange luggage pickup at Riffelberg station. Pulling luggage by yourself can be quite challenging, as the path involves walking through snow and crossing ski areas. One of the highlights of this hotel is the breathtaking and unobstructed view of the Matterhorn. The mountain is clearly visible from the hotel area, and there is truly no need to go elsewhere just to enjoy this iconic view. The outdoor jacuzzi is a wonderful feature; however, on some days the water temperature was not warm enough, making it comfortable to use only on certain occasions. Dinner is served as a set course menu. Each evening, there are two main dish options: one meat dish (which changes daily, such as beef, pork, or fish) and one vegetarian option. The food quality is very good and tasty, but the service is relatively slow — completing the full course takes around two hours. The hotel is well equipped with an elevator that provides access to all floors, which is very convenient, especially when carrying belongings.

Location was right in the middle of the city, super convenient! Nearby the Zermatt main station, as well as Gornergrat station! Supermarkets were walking distance away, and even food options were many like macdonalds, western food, etc. the receptionist was warm and friendly and even extended us for an early check in when rooms are available. The hotel was overall very cozy and clean, suitable for a short stay. The necessities are provided like soap, towels, hair dryer, tissue! Just note that there is no fridge in the room if that was your concern. Other than that, perfect stay!

This hotel is very amazing for Matterhorn views 😍

The location is super nice, can see the golden Matterhorn upon sunrise

Great hostel with morning Matterhorn view from our room. Delicious breakfast provided. Only that u have to arrive earlier before 7pm if planning to get a free bus ride to the hostel. Unfortunate for us, we arrive late after 10pm and no more bus available. Thus have to pull our big luggage up hill in 1km distance. But staff is good, we informed for late arrival then they pasted our envelope containing room card access infront of the door. Thanks for that. Then we asked the counter staff for bus schedule next day. Nearest bus station is Luchre, just in front of hotel. can get schedule from SBB apps (Zermat bahnof- Luchre). They also provide free luggage storage after checkout. Great experience in Zermatt and recommended hostel as long as u arrive early 😀

Great value. Nice comfy room for solo traveller. Check-in at hotel opposite the hotel alpina. Walkable location.