Hotels near Riffelsee Lake, Zermatt

The staff are friendly and the drinks in the mini bars are free..... They are generous with the food, they even have bread, nuts and fruits all day next to the check-in desk.

Thoroughly enjoyed our stay at this hotel! The excellent service rendered by the staff made our honeymoon much sweeter. Everyone was friendly, kind and always willing to help. Room was really nice and the extra sauna and open concept bathtub was a nice surprise! Breakfast spread was super delicious as well. Facilities like the wellness area include foot bath, infrared chairs, jacuzzi etc.

The stay would be ideal if the room included a fan, as it can feel a bit stuffy while sleeping during the summer. The location is convenient, and the kids' club, spa, and pool offer plenty of fun for the children.

Short walking distance from the train station and nearby attractions. Breakfast was adequate and they served complimentary coffee tea and some cakes around 430pm. Service from the staff was alright nothing extraordinary.

The hotel was in 5 minutes walking from Zermatt train station and it offered free shuttle for check in and out as there was a steep path to the hotel entrance, not good to walk with luggages. I booked 2 bedrooms family suite but only with one bathroom which was the downside. However, the total space of 60 meter sq with a decent living room and a small balcony facing Matterhorn were a plus to the overall stay. There were some minor defects and the staff fixed efficiently. They had an indoor pool, a jacuzzi and a sauna room. I had to mention that the jacuzzi was of high standard and you must go after a day of hiking. So bring your swimming suit. However, please note that in there culture, no clothes are allowed to enter the sauna room and it is in mixed genders. The breakfast buffet was lack of choices. But I had to specially name Mr Fernando, he always welcome us with very good coffee and of course his warm greetings in the morning. Suggestion to the hotel: 1. Stated clearly the number of bathroom/ toilet in the booking details regarding my booking is a 2 bedrooms suite. 2. More choices for breakfast, my family stays 4 nights there. Everyday, the menu is same. 3. The pool was closed at 8pm, will be better if it closes at 9pm as it was rather rush for the guests to use after dinner. Overall, I recommend this hotel to family. I will come back again.

Location was right in the middle of the city, super convenient! Nearby the Zermatt main station, as well as Gornergrat station! Supermarkets were walking distance away, and even food options were many like macdonalds, western food, etc. the receptionist was warm and friendly and even extended us for an early check in when rooms are available. The hotel was overall very cozy and clean, suitable for a short stay. The necessities are provided like soap, towels, hair dryer, tissue! Just note that there is no fridge in the room if that was your concern. Other than that, perfect stay!

This hotel is very amazing for Matterhorn views 😍

The location is super nice, can see the golden Matterhorn upon sunrise

Location is good. Near Zermatt station. Easy access to town center. Hotel is good. We book a junior suite with stunning Matterhorn view

Great hostel with morning Matterhorn view from our room. Delicious breakfast provided. Only that u have to arrive earlier before 7pm if planning to get a free bus ride to the hostel. Unfortunate for us, we arrive late after 10pm and no more bus available. Thus have to pull our big luggage up hill in 1km distance. But staff is good, we informed for late arrival then they pasted our envelope containing room card access infront of the door. Thanks for that. Then we asked the counter staff for bus schedule next day. Nearest bus station is Luchre, just in front of hotel. can get schedule from SBB apps (Zermat bahnof- Luchre). They also provide free luggage storage after checkout. Great experience in Zermatt and recommended hostel as long as u arrive early 😀