The Namu Lake Resort is an ideal spot for travelers wanting to discover the city. Visitors to Li County will find that the Namu Lake Resort is a fantastic accommodation choice. Guests will find Nam Lake Scenic Spot Guide Map, Dragon King Lake and Bipenggou Namu Lake Forest Warm Pool Hot Spring just a short distance from the hotel. In their spare time, guests can explore the hotel's surroundings. Guests of this Li County hotel can make use of the parking facilities. According to our guests, the location of this hotel is one of the best around. For guests traveling with families, this hotel is consistently one of the most popular choices.
"The hotel's location is excellent, right within the scenic area, and you can even drive your private car in. The room rate includes admission tickets, and the hotel has its own shuttle to take you to the electric cart transfer point. It's very convenient if you want to drive to Longwang Lake. Being able to stroll around near the hotel even after the scenic area closes in the evening is a big plus. The room's hygiene and facilities are also good, with floor heating. However, for a high-altitude area, they don't provide oxygen equipment, and oxygen tanks are double the price of those outside, which is a bit of a letdown for a hotel in this price range.
The service, honestly, was quite mediocre, definitely not as good as other hotels and B&Bs we stayed at during this Sichuan-Tibet small loop trip. It felt like the catering, housekeeping, and front desk departments were all disconnected; when you called, they couldn't even transfer you, requiring you to call back. The dining experience at the restaurant was very poor. We ordered a fish dish, and when we asked if it had many bones, they said no. But when it arrived, my friends and I barely touched it because it had so many tiny bones, and it was prepared as a 'sour fish' dish. We hardly ate any of it. The other dishes were also very salty. When we reported the issues after the meal, the waitstaff seemed indifferent. For breakfast, you had to stand by the noodle station, otherwise, if you walked away and came back, you'd find the staff had forgotten your order.
Actually, a friend had a great experience here before and specifically recommended it, but this stay, compared to the other places on this trip, left a much poorer impression and feeling. I really hope the hotel improves its service awareness."