Hotels with WiFi in Udon Thani

"The room had an old room smell for some reason. We requested for some special gift for our special occasion of the delivering how soon to be born baby, but we didn’t get anything. Overall, their location is perfect. Just the issue with the room and lack of service for a four star hotel."

"I'm not sure if this is a new building, but it was incredibly dusty everywhere—dust in every corner, and I even found hair strands. I'm usually a big fan of B2 hotels and they're often my first choice when visiting different provinces, so to find it in this condition was quite a letdown."

"We came as family and booked our rooms (2 rooms with king bed) through trip.com. The hotel is quite relatively new and clean. However the service needs some improvements. When we got to the hotel, we asked if we could have our rooms near by each other as we travelled with small kids. The front desk told us that they are full and only have twin bed room which is connecting to the one bed room. However, we asked if the twins bed could be put together and if the hotel can use the blanket to over the bed so that the separation is covered and easy to sleep, but they said no they can only push the beds together and that was it. To us that was not helpful in my view. They can at least offer extra blanket which we can do it ourselves. We got one room on 3rd and one on 5th floor. We found that the hallway of the 5th floor had very strong smell (not sure what it was, but it smelled very strong like some sort of chemical). When reported to the front desk, she noted, but nothing seemed to happened as we could still smell it on the second day. The room on the 3rd floor (318) the AC was leaking and the water was all over the floor. Our son was running and almost fall over, but luckily he held on the wall and didn't tip over. We called the hotel and asked if they can send someone. The hotel staff came and fixed it, but still the AC still leaked the next day (see photos). I also asked the mechanic to check the smell on the 5th floor. It seemed what they did was to spray it with some air freshener to cover the smell. So i finally asked if we could move to the same floor even if it was a twin-beds room. It would be good if the hotel guard could help their guests when driving out to the street as sometimes when the cars are parked near the exit/entrance, we couldn't see the car coming very well, and this could be a road safety issue. Also when there is a heavy traffic, the hotel guard could help their guests to get in and out by stopping the car or asking the car to not block the entrance/exit. I found that the housekeepers were the most helpful staff at this hotel. They were genuinely kind and helpful. I wish the front desk could be a bit more genuine (without giving their guests the 'look”, but instead offer some support and help or alternatives. We want express our thanks to the housekeeper and the mechanic for their helpful service throughout our stay despite the issues that we faced during our stay."

"Room is very big and clean, good location, breakfast is good, I love small coffee machine provided in the room. Staff are friendly and helpful. would love to stay here next time if I back there again.” · ”One of the best ..."

"Love this hotel Location is good. Easy to find by grab. Nearby have mini big c and many famous resto like Khaopiaksen ,dose coffea, and others. Also if you wanna go the famous RedLotus you can make appointment with grab or other car service from hotel is good way to that place. (40 mins) Room is spacious. Ammenities is good. Love soap and shampoo here. Can eat all mini bars in room. Wifi so good and fast. Breakfast so many choice. The staff service so good and kind. Check in check out process very fast."

"Everything is good except the location. It is about 3km away from the terminal or train station, so it is quiet, but I would not recommend it to travelers. However, the staff is friendly and coffee and bread are provided for free."

"I have stayed ithis hotel before and was more than happy to book an 11 day stay for my daughter. Only problem is that if your room does not overlook the pool, then the noise from the 'entertainment *****' on the other side can be a little iritating. KJ Batt"

"I will definitely book this hotel again. The location is absolutely perfect, with everything within walking distance. However, please *do not* book room 407. Unfortunately, I had to spend my first night in that room and could barely sleep due to the loud noise from the bars throughout the night. That's why I opted to pay extra to switch to room 403. The breakfast has significantly improved compared to previous years. The staff is okay, and the room is cleaned daily."

"Check in and check out were both fast and efficient, and no deposit was required which is a huge plus, GSAs were polite. The room is clean, and spacious enough, and the bed and pillows are comfortable, and the room full of all the amenities that you need. However the TV is not a smart TV, no Netflix or YouTube, and mostly Thai channels only. The biggest issue is the air conditioning. Guests have no control over the AC in the room, you cannot adjust the temperature, fan speed, or turn it on or off yourself. Even simple situations, like wanting to turn the AC off temporarily, require calling reception, this is very inconvenient. Guests have different comfort needs throughout the day and night, for example while showering and you wanna turn it off to avoid catching a cold. It is not possible without calling reception. Having to contact the front desk every time for such basic adjustments is not really guest-friendly. The gym is very small and has almost no machines, so it’s quite limited. Restaurant staff were friendly, the food was good, and room service was good."

"We stay here fairly regularly, the standard rooms are so so, very basic with very little in the room. The suites are better equipped. Parking is a bit tight and limited spaces. Plenty of bars nearby and the noise doesn't generally disturb us. Also restaurants nearby and Central Plaza less than 10 minutes walk."