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Posted on Aug 17, 2026|Deluxe King Room
Lunar777Check-in was smooth and pleasant. We were offered a complimentary upgrade to a seaview room and the view from the room was amazing. The bed was also very comfortable.
We were also served welcome fruit just after we finished lunch in our room. What a pleasant surprise and a lovely touch!
The breakfast spread was huge and the food was delicious. The gym was super spacious and well-equipped, with a dedicated studio space and a strength-training area. The seaview from the gym was a huge plus as well.
The location of the hotel was superb. There is a mall directly connected to the hotel, while SM Seaside is only 1.2 km away. When we were at the TOPS Lookout, we could even spot the hotel from afar! It was also a short drive to the pier.
My only complaint was that the cleanliness could be improved. There was some dirt on the bedsheet, although nothing major. When I tried to use the bathtub, the water came out looking yellowish, which was a little concerning. The breakfast area could also get quite crowded during peak hours and we waited about 15 minutes to be seated.
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Price per night fromS$ 106
Posted on Jun 22, 2026
Anonymous UserThis was by far the most satisfying hotel stay I've ever had. Firstly, the price was incredibly reasonable, yet the services available even before check-in were extensive, allowing me to feel comfortable from the moment I arrived. I also used the bar and enjoyed afternoon tea; both the atmosphere and service were superb, making for a truly luxurious experience. The room was very clean, and the facilities and comfort were impeccable. Its direct connection to a commercial complex made shopping and dining incredibly convenient. Furthermore, with *** also on-site, there's plenty to enjoy within the hotel itself, which is a major plus. From service, location, and facilities to value for money, everything was outstanding. This was undoubtedly the best hotel I've ever stayed in, and I would love to return.
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Price per night fromS$ 177
Posted on Apr 12, 2026
Guest User
We loved the convenient location, especially being so close to the airport. The customer service was excellent—everyone was friendly and helpful, and the restaurant staff were especially kind and attentive. We truly enjoyed our stay and would highly recommend it to our friends and family.
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Price per night fromS$ 73
Posted on May 18, 2026|2 Twin Beds Standard
Masaki07
I would like to raise a concern regarding our stay on May 15. On the morning of May 15, we woke up to find that the floor was extremely wet, and we also noticed that a large area of the ceiling was wet, which strongly suggests there may have been a water leak.
This situation was very concerning and made us feel uncomfortable during our stay.
In addition, the air conditioning unit in our room was very noisy, which seriously disturbed our sleep. Our friend staying in another room experienced the same issue with the air-conditioning noise as well.
We will be staying at your hotel again tomorrow, and we are worried that the same problems may happen again. Could you please arrange for your staff to inspect these issues as soon as possible and ensure that our room for the next stay will be in good condition, with no leakage and a quiet air-conditioning unit?
Thank you for your attention and prompt assistance.
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Price per night fromS$ 69
Posted on Jul 20, 2026|Bed In (Mixed Gender)
Anonymous User
I had a wonderful stay at this hotel, and it exceeded my expectations in every way. From the moment I arrived, the staff welcomed me with genuine smiles and made me feel comfortable. Everyone was kind, professional, and always willing to help whenever I had a question or needed assistance.
The room was spotless, spacious, and very comfortable. The bed was cozy, the facilities were well maintained, and everything I needed was provided. I especially appreciated how quiet and relaxing the atmosphere was, which allowed me to rest well after a busy day.
The location was also excellent. It was convenient to get around, and there were many restaurants, shops, and attractions nearby. This made my trip much more enjoyable and stress-free.
One thing that impressed me the most was the attention to detail. The hotel clearly cares about its guests and works hard to provide the best possible experience. Every member of the staff treated me with kindness and respect, making me feel valued throughout my stay.
Overall, I couldn’t have asked for a better experience. I would highly recommend this hotel to anyone looking for excellent service, clean and comfortable rooms, and a welcoming atmosphere. I will definitely stay here again the next time I visit. Thank you for making my trip so memorable!
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Price per night fromS$ 9
Posted on Jun 20, 2026
Anonymous User
Location is excellent. Ayala Mall is 5 minutes walk. SM City mall is 30 minutes walk.
There are cafe and restaurants just across the street, McDonald's and 7 eleven just behind
Nice Big room, excellent bed and mattress, excellent pillows so nice very comfortable. The room bed mattress & pillows are much better than the 2 other neighboring hotels which are more expensive, I've stayed there too.
Breakfast was excellent, buffet and there was bacon yummy.
What i didn't like about this hotel are...
1)! They still insist on a deposit during check in
2) the overhead shower and the hand shower handle was broken and needed fixing.
I like this hotel MORE than the other two neighbour hotels just next door and will choose this again next time
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Price per night fromS$ 40
Posted on Jan 21, 2026
Guest User
The Hotel and staff did really well during the Sinulog festival! They organised workshop and provided gifts and souvenirs. It is also very close to one of the main festival areas. The only disappointment was the kaldereta we ordered from the kitchen which was ridiculously small amount (1 piece of meat). However there are many restaurants nearby. Hairdryer needs extra payment of 100 peso per night.
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Price per night fromS$ 25
Posted on Jun 2, 2026
Anonymous UserWe had a very pleasant stay at Tsai Hotel. The room was clean, comfortable, and well-maintained throughout my visit. The staff were friendly, accommodating, and always ready to assist with any questions or requests.
The hotel's location was convenient, making it easy to access nearby attractions, restaurants, and transportation. We I also appreciated the peaceful atmosphere, which made my stay relaxing and enjoyable.
Overall, Tsai Hotel provided great value for money with excellent service and comfortable accommodations. We would gladly stay here again and highly recommend it to anyone visiting the area. Thank you to the entire Tsai Hotel team for a wonderful experience! 😊
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Price per night fromS$ 24
Posted on Mar 29, 2026|Deluxe Room
Rica MaffieWe stayed mainly for the sky attraction.
Based on past reviews, I was worried about issues like no hot water, but the shower worked fine and the room exceeded my expectations for the price.
I would definitely like to stay again :)
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Price per night fromS$ 39
Posted on May 3, 2026
Anna Camille LorenaOur stay in Richmond Plaza Hotel was excellent, i just want to suggest that we wish they would have hair blower, Kettle inside the room thats all. the staff are nice alsooooo kudos!
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Price per night fromS$ 24