Hotels with WiFi in Muscat

Easy to find, parking was super convenient, and the pool was beautiful. The included meals were excellent, and the room facilities were complete. The staff were warm and polite. Good value for money, highly recommended!

The suites at Mandarin Oriental, Muscat exceeded expectations. The space feels intentional and calm, with refined Omani details woven into a modern layout. Natural light floods the living area, the bedroom is genuinely private, and the bathroom setup is luxurious without feeling overdone. Sound insulation is excellent, and the overall atmosphere is serene and polished. Service is discreet but attentive. It feels like a proper luxury suite, not just a bigger room. My two kids have a great time at the Kids Club too 🙏

Overall, I had a good stay at the hotel. The property is beautiful, the room was comfortable, and most of the staff were friendly and helpful. However, there were two issues that significantly affected my experience. First, the hotel charged a very large security deposit of approximately AED 1,600 for a two-night stay. This amount was charged to my card without a clear explanation during check-in, and I was not informed in advance about the size of the deposit. As of writing this review, I have still not received the amount back. Better communication and transparency regarding security deposits would be greatly appreciated. Second, the housekeeping service was disappointing, especially on my checkout day. I requested ice cubes three separate times and only received them after approximately 1.5 hours. In general, whenever I requested something, it took a long time to arrive, and I had to repeatedly follow up with the staff. That said, I would like to sincerely thank Carolyn Muimi for her professionalism and support during my checkout process. She took the time to assist me, address my concerns, and promptly send an email to the finance department regarding the refund of the security deposit. Her assistance was greatly appreciated and left a positive impression. While I enjoyed the hotel overall and appreciated the facilities and atmosphere, I believe improvements are needed in guest communication regarding deposits and in the responsiveness of the housekeeping team.

Overall, Fraser Suites Muscat met our expectations. We stayed here twice, including three nights at the start of our Oman trip before Ramadan and two nights at the end during Ramadan. As we arrived late at night and departed for an early flight, a 24-hour front desk was essential. Check-in and check-out were smooth both times. Parking is plentiful, with spacious options both in front of the hotel and in the basement, which is at street level. On both occasions, we were assigned One Bedroom Deluxe Suites with a beautiful view of the Mohammed Al Ameen Mosque across the main road. The rooms are spacious and feature a functional kitchen with a full fridge with freezer. However, we were disappointed that our request to stay in the same room for our second visit was not honoured. The check-in staff later explained they cannot reserve specific room numbers. We wish this had been clarified when we first made the request. This is one part of the service that I found lacking. The blackout curtains are excellent, effectively blocking out both the sunlight and the heat for mornings we wanted to sleep in. The suite also provides a box of laundry powder for the washing machine, which was very handy during our first stay. Muscat’s dry climate meant our clothes air-dried quickly overnight in the service yard. There are a good number of electric sockets, including some international ones, throughout the suite. While the rooms are generally clean, housekeeping was occasionally inconsistent with changing towels. Additionally, the shower area tends to flood due to the floor design, which was a common issue we encountered in other Omani hotels in this price range. The water pressure is adequate, but note that you must turn on the water heater in the room for at least an hour to ensure a consistently warm shower. This should be mentioned during check-in. Both stays were very quiet with no noise issues. Bottled water was given generously and topped up promptly upon request without limits. Our only minor struggle was the air conditioning. We could not quite figure out the wall controls, the system seemed only to cool rather than heat. With Muscat temperatures ranging from 18 to 28°C, the room felt a bit too cold at night, so we opted to switch the unit off entirely.

When we arrived there was no receptionist at the desk, it took a long time for someone to come and check us in and even longer to give us a room. After a long wait we went up to our room excited to finally rest after a 13 hour journey, but we were surprised by two workers knocking at our door wanting to replace the bathroom basin. That was a second disappointment. The third night the ac was not working properly and we had to wait till the morning as there was nobody available to fix it during the night. The forth night as we were sleeping we heard water droplets but did not bother to check as were very tired and it was dark. When we woke up in the morning we saw a pool outside the bathroom door extending to our bed. The water was coming from the ceiling, we believe after the fixed the ac but not sure . We rushed to report it and we left the room after breakfast. When we came back at night it was fixed. Both of the door cards failed to work 2 or 3 times and they are very old and dated. We were also very disappointed to find that the swimming pool was out of order. The pool is filled with old green water. One of the reasons I chose this hotel because it had a swimming pool but I was very disappointed when I couldn’t swim. When I complained to the manager about all the above points he was apologetic and offered me personal looking after when I come back next time but I said I will never come back to this hotel again . Then he offered a dinner for two which I refused too as my intention was not to get compensation but to raise these serious issues so that other customers don’t face what we faces. The experience was such a disappointment to out holiday. The hotel in real life looks a lot more dated than the photos unfortunately. The wifi was not great either. On a positive note, the staff were polite and the breakfast was ok. The room was spacious, clean and had everything we needed even an iron and ironing board as well as a bath robe. and without the issues we had it would have been good. Room service was good too. I personally would not go back again but it you are going for a night or two on a business trip and want to take a risk with a room hoping nothing would go wrong then it might work.

This hotel offers incredible value for money! From the polite and friendly male staff in hats and robes at the front desk, to the equally courteous boys in shirts and trousers in the restaurant and guest rooms, everyone was wonderful. The hotel is quite close to the airport, so you do see planes flying overhead occasionally, but overall, it's surprisingly quiet. I was even given a free upgrade to a partial sea-view room. We had dinner at the hotel, and their seafood paella or fish rice (the fish rice was slightly spicy) was absolutely delicious and huge! It was packed with large shrimp and fresh, boneless chunks of fish. The rice grains felt two or three times longer than regular rice! When we checked out, I asked the front desk to help me call an Uber, which ended up being so much cheaper! Thank you!

Decent hotel, rooms were big for nothing really cheap and plain decor fake marble tiles room interior was not matching the hotel price or downstairs lobby, for the price of hotel all amenities and mini bar was chargeable also price of breakfast was not worth the money, the dressing table was a joke unusable plugs socket on dressing table, huge construction site outside the hotel only attraction was the 5 star restaurants on site keep your wallets loaded 😉

The Chedi brand never fails to disappoint. And the Muscat experience does it so much justice. And more. The usual “black pool” (2 of them actually), a gym like really really no other. And… the service. All the way up there. There should be more Chedi in the world! Special to Marebel and Anton who made our breakfast just perfect

The hotel offers clean and well-maintained rooms with daily housekeeping. Its location is convenient, being close to markets and restaurants. Breakfast is varied, though the coffee could be improved. The front desk staff are friendly and provide quick service. Wi-Fi is strong in the lobby but only average in the rooms. Parking is limited, but overall, the price is reasonable for the service provided.

The location is quite convenient; it's just a few minutes' walk to the shopping mall where you can find all sorts of food and drinks. It's an old hotel, so you can definitely see its history. The staff is friendly, and the cleaning is decent. Overall, for the price, it's a recommendable stay.