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Posted on Aug 9, 2026|Standard double Room
Anonymous UserThe hotel's soundproofing is excellent and the facilities are good, which I'm very satisfied with. It's probably the best soundproofed hotel I've stayed in so far. The location is decent; it takes about 12 minutes to walk to City Hall. What I was most satisfied with was the hotel restaurant's soup, which was rich and delicious every day. However, the service was quite disappointing. Some front desk staff treated me differently, though most were okay. Perhaps it was because there were no Chinese guests present that I experienced some differential treatment. There were a few hiccups right after check-in. As a solo female traveler, for safety reasons, I requested not to have a room at the end of a hallway. Front desk staff #1 told me only high-floor end rooms were available. After going up, I found the room was on the 7th floor directly facing the elevator. I then asked front desk staff #1 to change rooms, and she then said there was an empty room on the 6th floor. Upon entering, I discovered the window glass was cracked, with a large crack. Feeling unsafe, I requested another change and went downstairs to find front desk staff #2. Front desk staff #2 had a very good attitude and apologized, promising to find me a room with an intact window. At this point, front desk staff #1 impatiently said that she had already changed my room three times and I was still not satisfied. She said she would handle it and then had a private conversation in the local language. Afterwards, front desk staff #2 gave me a cold stare. I argued that I was only asking for changes because they hadn't given me a satisfactory room. Front desk staff #1 then gave me a low-floor room that was very noisy and close to the driveway. I was very angry at this point; 3300 for two nights, I shouldn't have to endure such discomfort. The front desk staff explained that most of the hotel's rear-facing windows had cracked due to a fire downstairs half a month ago. Front desk staff #1 said that due to an Irish music festival, the hotel was fully booked that day. I asked if I could change rooms early the next morning at 7 AM. Front desk staff #1 said no, as they weren't sure if there would be new bookings that day. I found this strange, because even if there were new bookings, those guests would only check in after 1 PM, so a morning change should definitely be possible. After my strong insistence, front desk staff #1 found the room next to the one with the cracked glass on the 6th floor, and her attitude suddenly improved significantly. I just found it a bit odd, meaning that this room was also empty before she gave me the cracked glass room. I also suggested to them beforehand that they should ideally create a list of rooms with cracked windows and inform guests in advance during check-in to avoid unpleasant surprises. From then on, front desk staff #1's attitude towards me was excellent. She even proactively gave me a new room card and helped me store my belongings. However, on the first night of my stay, having not slept the night before, I was extremely tired and fell asleep at 9:00 PM. 15 minutes later, housekeeping knocked on my door, waking me up, saying they were delivering water. I opened the door to find no one there. I then contacted front desk staff #2 to ask what happened. Front desk staff #2 said housekeeping made a mistake. I said that's fine, but could I please have two bottles of water? Front desk staff #2 said my room type didn't qualify for complimentary water delivery. But I was woken up and felt very uncomfortable, so I asked front desk staff #2 if I could speak to the manager. Front desk staff #2 said the manager was not available. I expressed that the hotel's service made me very disappointed. At this point, the manager took over the phone and asked front desk staff #2 to bring me the water. A few minutes later, front desk staff #2 delivered the water with a scowl. Other aspects of the hotel were quite good, it's just that the first day's experience was a bit unpleasant. However, on the following two days, front desk staff #1 was very warm towards me, and there was also a male front desk staff member who was very helpful. Although the room was a bit cold and the bed felt chilly, he brought me a down comforter, which was a nice touch.
Overall, it was okay.
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Price per night fromBRL 459
Posted on Aug 8, 2026|Standard Two Queen Room
INCI with RINKIWe had such a lovely stay at AC Hotel Belfast as a family of four. We arrived in Belfast early in the morning and reached the hotel at around 11am, so we really appreciated the team arranging an early check-in for us. After travelling with a family, being able to settle into our room straight away made the start of our trip so much more comfortable.
We were also welcomed with the cutest little gift in our room, such a thoughtful and personal touch that immediately made us feel special.
The hotel itself is modern, comfortable and beautifully located on the waterfront. We loved the views across the River Lagan, and the location was incredibly convenient for exploring Belfast on foot.
Most importantly, the hospitality was excellent. Everyone we met was warm, friendly and genuinely helpful throughout our stay.
A comfortable, welcoming and memorable Belfast stay for our family of four. We would happily return and definitely recommend AC Hotel Belfast to families visiting the city. ❤️
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Price per night fromBRL 627
Posted on Jun 20, 2026
Guest UserThe service was excellent; the staff were very helpful, answering all our questions with enthusiasm and attentiveness. The room itself was bright and clean. However, the window latch was broken, so we couldn't open it for fresh air. Also, the hotel isn't in the city center. After getting off the airport shuttle, it's about a 20-minute walk, which was quite a struggle in the cold and windy weather.
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Price per night fromBRL 554
Posted on Aug 16, 2026|Standard Double Bedroom
David BlundenI thought the staff were friendly and welcoming, the bar had a large selection of beverages and the rooms had ample space. There was also a breakfast buffet which was ok. A young lad cleaning the table next to ours managed to get spray onto our table and wife's food which was frustrating, but my wife raised the issue and he apologised and kindly took the plate. Just hope there's a little more due diligence next time.
What I wasn't fond of was that the rooms were not soundproofed, and I thought I'd highlight the matter since half of the rooms face out towards Common Market and other local bars. Luckily, we were that knackered that it didn't prevent us from getting to sleep. Another thing that was very disappointing was that the rooms were dusty, and the downstairs toilets were very dusty too. I could see all the staff working hard during my stay, but I really think more deep cleans could be done. I really think this is a staffing level issue as I could tell everyone was trying to do a good job, and I know big companies are reluctant to spend what's necessary to keep operations running smoothly and efficiently.
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Price per night fromBRL 370
Posted on Sep 2, 2026|Standard Double Room with Sofa Bed
Guest UserUnfortunately, our stay was very disappointing, especially considering we paid around £300 for three nights. The biggest issue was the sofa bed provided for our daughter. The mattress was extremely thin and uncomfortable, and she struggled to sleep properly throughout the stay.
Breakfast was also a real let-down. The hot selection was very limited, with dried-out food and only scrambled eggs available. We asked whether fried or poached eggs were available and were told no. There was also no ham or cheese, so the breakfast felt very basic compared with what we expected from a Holiday Inn Express.
Sleep was made even more difficult by the amount of noise at night. We could hear people coming and going, doors repeatedly slamming and noise from the rear of the hotel.
On the positive side, the location was useful for exploring Belfast and the staff we dealt with were polite. However, for approximately £300, we expected a much more comfortable stay. The lack of sleep, particularly for our daughter, really affected our experience and unfortunately we would not choose to stay here again.
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Price per night fromBRL 342
Posted on Jul 10, 2025|Economy Double Room
Adam SparkesBrilliant red brick stately home type hotel. Full of charm and has a lovely front garden. You have full access to all living and dining area on the ground floor at any time, which is great for photos and relaxing. Our room was a small loft but had a great view from the bathroom of the hills over the city. The City tour bus goes past the hotel because apparently it used to be occupied by the main builder of the Titanic. It is a short walking distance to the stunning Queen's University and Botanic Gardens. Ryan's restaurant is a great shout for homely reasonably priced Irish food and drink. The lady at the front desk also gave us direct assistance to book our trip on the Causeway tour. Highly recommend.
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Price per night fromBRL 342
Posted on Mar 8, 2026
Guest User
The Malone Hotel in Belfast offers newly renovated, large, and modern rooms that are very comfortable and stylish. The self-service breakfast is good with decent variety, and it's within easy walking distance to lots of restaurants along Malone Road and nearby areas. However, while the description mentioned free parking, it's actually 10 GBP per night, which was disappointing; we also had a room close to the elevator, which was noisy at night as we could hear everyone going up and passing our room. Overall, a solid choice for a convenient stay despite the parking hiccup and noise issue.
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Price per night fromBRL 517
Posted on Apr 8, 2026
Guest User
Negatives:
There were blood stains on our sheets and bedding. There was a QR code on the table that brings you to a support chat with the hotel. We messaged them about this but got no response, and still haven’t 2 days later. We went downstairs to ask the hotel bar staff for new sheets and they were provided to us but we had to change them ourselves.
The room description said there was a city view but you can barely call it that.
VERY thin walls. Could clearly and loudly hear the couple next door….
Positives:
Really nice bar with a variety of good food and drinks.
Great location - about 20 min walk to Victoria Square.
Free beer upon entry.
Access to Netflix.
Convenient and easy self check in and check out.
Free luggage storage after check out.
Spacious room and bathroom.
Overall great for the price.
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Price per night fromBRL 330
Posted on Jul 25, 2025
Guest User
For those traveling by car, this is an absolutely superb option. The rooms are generously sized, and the amenities are excellent.
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Price per night fromBRL 519
Posted on Apr 24, 2025
Guest User
From Belfast International Airport, take bus No. 300 to Queen Street, and it only takes 3 minutes to walk to the hotel. The hotel is also close to the commercial street and some attractions, and can be reached quickly by walking or taking the bus.
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Price per night fromBRL 356