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9.6/10
Amazing
GGreat AThis is a crown jewel in UK! Boutique hotel with fantastic service and hospitality. So friendly and world top notch professional service that only another 5-star hotel in Kensington London can compared to (in other words, other 5-star hotels can’t even reach such high standard). I got butler service. Front desk Hannah is very friendly and helpful with sweet smiles. Greeted by GM and was guided to see some suites. Breakfast is gorgeous. Suite is clean with top brand kitchen facility. You can’t find a better 5-star hotel at this room rate. I’ll definitely come to stay here again and again.
Thanks so much for your great service!
GGuest UserThe hotel boasts a central location, and the rooms are quite spacious with a generous breakfast spread. The only downside was the cleanliness of the room; I found two spiderwebs on lamps, both at low positions, and they weren't cleaned during my two-day stay. Also, the toilet wasn't thoroughly cleaned upon check-in. I wasn't fond of being assigned a room at the end of the hallway either. Aside from these points, the hotel is decent. Check-out is at 11 AM.
GGuest UserWe stayed here to go to a Katy Perry concert in SSE arena. We stayed in a room with 2 x Queen begs for 4 girls. It was fab! The room was spotless, the beds were so comfortable, and staff were very nice and helpful. We had just eat deliveries for food and drink before the concert and got up to a gorgeous breakfast. I would recommend this hotel to anyone as I believe it caters for all. I am returning in January 2026 and cannot wait already.
PP&PGrand Central is in great location in heart of Belfast. Fantastic staff who are friendly and always on hand to help. At reception Matthew warmly welcomed us and we had a wonderful time Saturday afternoon lounging in the Observatory ,sipping delicious cocktails and enjoying the beautiful Belfast skyline.
Breakfast was lovely with 2 highlights for me ; chef made me perfect poached eggs upon request - thank you! Also variety of mango, mixed berry etc. smoothies were freshly made and served during breakfast; delicious! Would thoroughly recommend for a short city break and Belfast too was buzzing! Will be back again December!
CCicianThe biggest drawback is its location, which is quite rural, surrounded by nature parks, and small residential towns.
On the plus side, the rooms are genuinely spacious. This time, I stayed near the edge of the building, with windows on two sides. One of the windows opens to a view of distant snow-capped mountains 🏔️. Additionally, the soundproofing and cleanliness were excellent. The air control system can be a bit noisy, but once it’s turned off at night, the room is wonderfully quiet.
The hotel also features its own gym and swimming pool, which include some classes, a sauna, a steam room, and a hydrotherapy pool. While it can get busy during peak hours, it never felt overcrowded. Many of the club members are local residents, and listening to their amusing banter in the steam room was quite entertaining.
Staying at a hotel alone is such a blissful way to relax. When I get home, I’ve decided to upgrade my bedding and incorporate sauna sessions into my routine!
GGuest UserFrom Belfast International Airport, take bus No. 300 to Queen Street, and it only takes 3 minutes to walk to the hotel. The hotel is also close to the commercial street and some attractions, and can be reached quickly by walking or taking the bus.
GGuest UserFrom the moment we stepped into The Hampton at Hilton Cental we were made very welcome. The check-in was a pleasure and very efficient. We were allowed up to our rooms early. Th e staff could not be more pleasant and helpful. The room was spotless 404. The bed was very comfy. The towels were fluffy and plentiful. The shower was fab. The breakfast staff were very helpful to find us a table very quickly even though the dining room was very busy.
Breakfast very tasty. I’m not at all surprised that the hotel has won Staff awards. We ll be back.
GGuest UserFood was decent, the location is nice and there is a train station nearby.
Room service timing is a bit strange, as cleaning is done from 10 a.m. to 5 p.m. On two occasions, they came to clean right around 5 p.m.
There is also an option to order food to the room. Staff is friendly and helpful and gave us some advice on places to visit.
GGodiva-XwFacilities: Overall, the facilities were decent.
Hygiene: The hygiene was good.
Environment: The environment was clean and spacious.
Service: The service attitude was also quite enthusiastic.
Breakfast: The breakfast selection was pretty good.
Location: The location was convenient for catching transportation.
AAnonymous UserThis is my first stay in a 2 star hotel so not sure if it meets the usual requirements or not but it was clean and central. You have to pay for 10 pounds if you want to check in early. The room does not have any hair dryers or shampoo. The weirdest thing was the toilet was inside the room with a half door (not half but there was space) so the room was smelly. I would not have stayed there more than a night.
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