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Posted on Jul 11, 2026|Studio for Two People (2 Single Bed)
Guest User
Overall, these are very decent apartments with a good location. Despite the windows facing the road, it was very quiet; the road didn't disturb my sleep, and the traffic wasn't heavy. The air conditioning worked well, which was crucial given the 35-degree heat in Rouen. Now for the bad part. Nowhere, neither on the Accor website where these apartments are listed, nor on Trip.com where they were booked, is there any mention of a required deposit of 150 euros. This constitutes a failure to provide clients with important, accurate information. This feels rather shady, gentlemen! When you take advantage of your clients, who are tired after a journey, and force them to choose between paying a deposit or sleeping on the street. Especially since the stay was already paid for with a non-refundable rate.
As a client, I SHOULD have known about this in advance. But you failed to provide me with this information, which is confirmed in writing by Trip.com support.
If a deposit is taken, there should be an inventory of the room's contents, because if there's any damage, you have the right to refer to that inventory. There was nothing of the sort here. Yet, the money was blocked. Now you can just invent any damage for the client, can't you?
Don't you value your reputation? I will not stay at an Adagio property again, and I won't recommend them to others.
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Price per night fromDKK 472
Posted on Dec 20, 2025
Guest User
This was one of the cities on our trip to France. The hotel had a wonderful location, a comfortable room, and was clean.
The deposit couldn't be paid in cash, only by card.
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Price per night fromDKK 721
Posted on Dec 24, 2025|Tradition Twin Room
Guest User
The location is excellent, the old town is within a few steps, and the train station is within walking distance. The interior of the hotel combines tradition and modernity. The swimming pool on the lower floor of the lobby is a highlight of the hotel, with moderate water temperature and a quiet environment. The hotel is affiliated with Marriott Group and the service is in place. After the guests check in, the front desk of the hotel must be praised by the non-luggage service staff accompanying the room. The service has not been experienced by the domestic five-star hotel. Breakfast Western style, small and exquisite environment, the only regret is that there is no Asian variety.
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Price per night fromDKK 1,471
Posted on Oct 9, 2025
Oopslala
The Novotel Suite is equipped with a microwave and drinking water dispenser, which is very convenient. Depending on the room type, slippers and other amenities are provided. The room's design details are quite nice; there are enough electrical outlets. The bathroom and toilet are in two separate rooms, but they feel like small, prefabricated plastic units, which is quite interesting.
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Price per night fromDKK 711
Posted on Oct 18, 2025
Netteluo
We only stayed 1 night at Hotel Paulette as we were driving through Rouen as a part of our road trip. The hotel staff were friendly and welcoming. The hotel is walking distance from the Notre Dame Rouen Cathedral, Le Gros Horloge and the site where Joan of Arc was burned. The hotel room was clean and had the necessary amenities such as free wifi, toiletries, hair dryer. While there is no cupboard, there is a suitcase stand where there are hangers you can hand up your coat and clothes. Just note that the bathroom is small. It did not bother us since it is a standard for most European hotels.
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Price per night fromDKK 493
Posted on Apr 29, 2026
Guest UserWe were greeted courteously at reception, and our room was ready 1.5 hours before check-in.
The hotel offers paid parking, but with a free EV charger. It's a very convenient 15-minute walk from the city center.
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Price per night fromDKK 435
Posted on Mar 18, 2024
Guest User
A very comfortable hotel with decent contents and not far from the city center.
Overall helpful & customer oriented staff.
I would especially like to note the buffet breakfasts, which are very varied, quite unexpected for France. Unfortunately, due to the lack of efficiency of the staff in this part, there were interruptions in both the replenishment of food on the table and with dishes/cutlery
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Price per night fromDKK 419
Posted on Sep 28, 2025
Iuliia
The main and undisputed advantage of the hotel is its location, literally two steps from the Ruan Cathedral, while still quite close to the bus stop (FlixBus and BlablacarBus)
Hotel is small, no elevator (for someone it is an important moment).
Maximum welcoming staff.
The room has a mini-freezer, a smooth board (the tug can be taken on the floor, there is a teapot). Bedding and towels are cleanest.
From the downsides - very high hearing from the corridor, there is no air conditioner (but in the days of my stay he did not need), in the nearby yard bar, the visitors of which, unfortunately, are heard quite late.
And in general for its price an excellent option for several nights.
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Price per night fromDKK 282
Posted on Apr 20, 2026
Guest User
Good stay Apt 201 - One-week stay with a family of 4. To improve the apartment, I advise the establishment to clean the window frames and sills, add a cotton bath mat and a kitchen cloth, clean the headboard, check the shower gel refill (it was empty on arrival), add an extra bin bag and toilet paper roll, a few large plates or a glass cutting board and a large knife for cutting vegetables, add a salad spinner, and repaint in some areas.
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Price per night fromDKK 382
Posted on Oct 16, 2026|Comfort Twin Room
Guest UserThe location is decent, close to the long-distance bus terminal and not too far from the city center, making it convenient for getting around. The staff were friendly, and the room was relatively spacious compared to what you usually find in hotels in France. The view was also nice and added to the overall experience.
However, the air conditioning wasn't working during our stay, and the room was quite cold as a result. This is something the hotel should address to ensure guests have a comfortable stay.
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Price per night fromDKK 356